Help: my new account has been disabled

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1

Hi, I just joined Nextcloud. I know very little about it, and forgot to verify my email address.

Now I canā€™t log in because " Your Nextcloud by Webo.hosting account [email address here] has been disabled because it was not verified in time."

How do I re-enable it? I canā€™t find a way to do so; some support posts say ā€œdo sudo- this or sudo- thatā€, but I donā€™t know how or where (even though I know a bit about the sudo function)

I donā€™t want to re-register with another email addressā€¦

Thank you for any assistance.

2

Hi @maalin it sounds you created an account at some hosting provider. I would recommend you to get in touch with their support. This forum is mostly about self-hostingā€¦

3

Iā€™m SO green behind the ears - maybe itā€™s Webo.hosting, and I canā€™t find a way to get in touch with them. Iā€™ll keep looking.

4

As a workaround, maybe you can use plus adressing with your email (if you can) : https://confluence.uconn.edu/ikb/email/general-email-management/what-is-plus-email-addressing-and-how-do-i-use-it