"Help improve Nextcloud" does not work

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Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

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Or for longer, use three backticks above and below the code snippet:

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Nextcloud version: 18.0.1-RC2
Operating system and version: Docker image nextcloud:18-rc-apache on Debian 9
Apache or nginx version (eg, Apache 2.4.25):
PHP version: 7.3.14

The issue you are facing:
I get the notification “Help improve Nextcloud” since NC 18.0. But when I try to answer by clicking on either one of the two buttons, I get the error message “Failed to perform action”.

Is this the first time you’ve seen this error? (Y/N): Since NC 18.0-RC, I see this message again and again.

Steps to replicate it:

  1. Click on the button “Notifications”
  2. Click on one of the two buttons of the message “Help improve Nextcloud”.

The output of your Nextcloud log in Admin > Logging:
No related messages.

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'htaccess.RewriteBase' => '/',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'apps_paths' =>
  array (
    0 =>
    array (
      'path' => '/var/www/html/apps',
      'url' => '/apps',
      'writable' => false,
    ),
    1 =>
    array (
      'path' => '/var/www/html/custom_apps',
      'url' => '/custom_apps',
      'writable' => true,
    ),
  ),
  'instanceid' => 'XXX',
  'passwordsalt' => 'XXX',
  'secret' => 'XXX',
  'trusted_domains' =>
  array (
    0 => 'cloud-test.fwidmann.net',
  ),
  'datadirectory' => '/var/www/html/data',
  'overwrite.cli.url' => 'https://cloud-test.fwidmann.net',
  'dbtype' => 'pgsql',
  'version' => '18.0.1.1',
  'dbname' => 'nextcloud',
  'dbhost' => 'db',
  'dbport' => '',
  'dbtableprefix' => '',
  'dbuser' => 'XXX',
  'dbpassword' => 'XXX',
  'installed' => true,
  'maintenance' => false,
  'loglevel' => 2,
  'theme' => '',
  'mail_from_address' => 'info',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => 'XXX',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtphost' => 'XXX',
  'mail_smtpport' => '587',
  'mail_smtpname' => 'XXX',
  'mail_smtppassword' => 'XXX',
  'mail_smtpsecure' => 'tls',
  'updater.release.channel' => 'beta',
  'app_install_overwrite' =>
  array (
    0 => 'drop_account',
  ),
  'updater.secret' => 'XXX',
);

The output of your Apache/nginx/system log in /var/log/____:
No related messages