Have to login for 2-3 times until it works

ℹ️ Support
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1

Hi devs,

I get reports from one of my friends that they have to login with username and password for 3 times until it really loads the home screen.
It always cleared from cookies and auto-login but I am still a bit confused why this is.
Does anybody has an explanation?
I can provide more details if needed.

Thank you.

2

It seems nobody has had this issue?

3

It really seems nobody had this issue. Is this correct?

4

Hi Devs,

this is still an issue.

Did nobody encounter that? I do have an access log in apache but after it logging just stops

Thank you.

5

I’d try a different browser and perhaps the privacy mode as well. One likely feature causing this issues can be browser plugins like antivirus, add-blocker, …
If not, check the webmaster tools and the browser error console.

6

Hi Devs,

I just want to inform you unfortunatly I still have this issue with Nextcloud 15.0.2.

Did not find a solution. Log Files in Apache just stop making entries. No error codes whats or ever.
I think there is a timeout problem but I encountered it on other Devices (Android 8, IPhone, Android 4 too)

Thank you.

7

Hello, after upgrading from 14.0.6 to 15.0.2 somtimes I run into the same error.
My configuration:
Ubuntu 16.04.5 4.4.0-141-generic
PHP Version: 7.0.32
mysql Version: 5.7.24
Firefox 64.0 (64-Bit)

8

@peteman52 Thanks! I thought I was the only one but now I know that there is an issue.

Probably the devs should look into it some time.

9

It seems to help if you add
‘defaultapp’ => ‘files’,
to the config.php.
Or whatever your default app is, have a look at config.php.sample

1 Like
10

Hi @peteman52 ,

Thanks for the hint. I tried it out and so far there were no complaints anymore - so thanks for the advice!

11

I had this problem, seemingly until some minutes ago. Adding ‘defaultapp’ => ‘files’, to config/config…php did not resolve the problem, but I changed two things: I downgraded the php version I use with my provider from 7.4 to 7.3 (I think that was not necessary, but I still have to check that) and I added ‘memcache.local’ => ‘\OC\Memcache\APCu’, to the config/config.php file. I haven’t encountered the problematic behavior since.