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Sorry to hear youâre facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can
Some useful links to gather information about your Nextcloud Talk installation:
Information about Signaling server: /index.php/index.php/settings/admin/talk#signaling_server
Information about TURN server: /index.php/settings/admin/talk#turn_server
Information about STUN server: /index.php/settings/admin/talk#stun_server
Nextcloud version (eg, 24.0.1): 30.0.2
Talk Server version (eg, 14.0.2): replace me
Custom Signaling server configured: no
Custom TURN server configured: no
Custom STUN server configured: no
In case the web version of Nextcloud Talk is involved:
Operating system (eg, Windows/Ubuntu/âŚ): replace me
Browser name and version (eg, Chrome v101): replace me
In case mobile Nextcloud Talk apps are involved:
Talk iOS version (eg, 14.0.2): replace me
Talk Android version (eg, 14.0.2): 20.0.5
The issue you are facing:
While using Talk for Android I saw once or twice during a private conversation between two registered users that in the typing indicator instead of âUser is typingâŚâ there was a message âGuest is typingâŚâ . Why could this be happening? I wasnât able to replicate it consistently. I donât see anything relevant in the Nextcloud log.
Is this the first time youâve seen this error? (Y/N): Y
Steps to replicate it:
- Login as a user on a android talk application
- Start typing to another registered user
- The typing indicator shows âGuest is typingâŚâ
The output of your Nextcloud log in Admin > Logging or errors in nextcloud.log in /var/www/:
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
Your browser log if relevant (javascript console log, network log, etc.):
PASTE HERE