Hello!
If we use group folders and OnlyOffice (NextOffice) at the same time and if you have a certain number of files in a folder (e.g. 10 plus) the folder hangs and the file does not open. It takes a while (a few minutes) until nextcloud is working again.
The same problem, if you use Colabora instead of OnlyOffice.
Does anybody have similar problems?
Greetings Thomas
Same here!
Regards
Thomas
Thanks. Good to know that we are not alone out there.
How can we convince nextcloud programmers that this is a severe bug, that has to be addressed?
Hi @thomas_nc,
You are missing the required support template. Please fill this form out and edit into your post.
Also, what are your actual server specs and number of users?
This will give us the technical info and logs needed to better assist you! Thanks.
Main issue right now is you have not provided enough technical detail (logs and system details) to be able to actually know what is happening. Once you clarify these details, they will be critical for proper bug reporting:
Click here once you've provided logs and server spec details
It is possible that the bug is already reported, but I also don’t think it is that big of a deal if you end up with a duplicate issue. Since the issue involves group folders, nextcloud server, and the various office suites… I’d say to start by reporting to the group folders issue repo:
- GitHub - nextcloud/groupfolders: 📁👩👩👧👦 Admin-configured folders shared by everyone in a group. https://github.com/nextcloud-releases/groupfolders
- Issues · nextcloud/server · GitHub
- Review their past issues to get more ideas of possibly related issues as well.
- Bug reporting becomes fruitless, or just much slower, without doing some research and providing as many technical details as possible in your posts. Let the data speak first and foremost.
