Nextcloud version (eg, 29.0.5): 29.0.8.1
Operating system and version (eg, Ubuntu 24.04): AlmaLinux 8.10
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.37
PHP version (eg, 8.3): 8.0.30
The issue you are facing:
I have created a couple of group folders but none of the users assigned to them can see them in their Files app.
Is this the first time you’ve seen this error? (Y/N):
Y, but I have only just started trying to use Group Folders
Steps to replicate it:
- Create group folder and assign users
- User opens Files app
- User sees “No group folders yet”
The output of your Nextcloud log in Admin > Logging:
No logs relevant to group folders or any Files activity
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
{
"log_type": "syslog",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"updatechecker": false,
"check_for_working_htaccess": false,
"asset-pipeline.enabled": false,
"assetdirectory": "\/var\/lib\/nextcloud",
"preview_libreoffice_path": "\/usr\/bin\/libreoffice",
"apps_paths": [
{
"path": "\/usr\/share\/nextcloud\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/lib\/nextcloud\/apps",
"url": "\/apps-appstore",
"writable": true
}
],
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"owncloud.example.com",
"www.example.com"
],
"overwrite.cli.url": "http:\/\/owncloud.example.com\/",
"dbtype": "mysql",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"version": "29.0.8.1",
"installed": true,
"theme": "",
"maintenance": false,
"forcessl": false,
"loglevel": 1,
"log_authfailip": true,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"trashbin_retention_obligation": "auto",
"htaccess.RewriteBase": "\/",
"appstore.experimental.enabled": true,
"mysql.utf8mb4": true,
"memories.db.triggers.fcu": true,
"memories.exiftool_no_local": false,
"memories.exiftool": "\/usr\/bin\/exiftool",
"memories.vod.path": "\/var\/lib\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
"memories.gis_type": 1,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"memories.vod.ffmpeg": "\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/bin\/ffprobe",
"default_phone_region": "ca",
"maintenance_window_start": 1,
"preview_ffmpeg_path": "\/bin\/ffmpeg",
"enable_previews": true,
"enabledPreviewProviders": [
"OC\\Preview\\Image",
"OC\\Preview\\Movie",
"OC\\Preview\\MKV",
"OC\\Preview\\MP4",
"OC\\Preview\\AVI",
"OC\\Preview\\mov"
]
}
Screenshot of group folders created:
Screenshot of Group Folders in Files app for user brian (who is in the wheel group, FWIW):
Any ideas why these Group Folders are simply not displaying for this (or any other) user?
Cheers,
b.