Hi all - just upgraded to 15.0.7 to fix other issues. Had some file locks that were being annoying, got those resolved using occ commands however a user just reported that he is getting:
Sabre\DAV\Exception\ServiceUnavailable: Encryption not ready: multikeydecrypt with share key failed:error:0407109F:rsa routines:RSA_padding_check_PKCS1_type_2:pkcs decoding error
I have server side encryption on during the whole update process and everything went as planned. I am a little unsure of what to do now.
Any thoughts?
Hi @ll, I have the same big problem. After updating from 15.0.7 to 16.0.1 (stable) there was a security warning in the overview:
“Some files have not passed the integrity check. Further information on how to resolve this issue can be found in the documentation.” not good, because it’s a productive cloud…
Later I can’t Login and so I’ve used the “forgot password” option. After all the login was possible, but my files are not readable… there is the same massage like Jon_Kensy
Where can I decrypt my files? Or where can I change something the the files are readable? All calendars, and contacts are read and writeable, but notice are saved in .txt and so this are also not readable
“Basic encryption module” is enabled and I have generated a recovery key before.