Fresh Nextcloud Install. Login page with background and logo but no login box?

Jstuts5797 · March 12, 2020, 7:38am

Hello. I just installed nextcloud from softaculous. This is through the directadmin panel. This is running on a Centos 8 server. After I install nextcloud, I try to go to the login screen. A screen does indeed load with the nextcloud logo and background, however there is no login box to login with. I’m not sure where to go from here to get this working. I tried uninstalling and reinstalling with the same result. Any help would be greatly appreciated!

JimmyKater · March 12, 2020, 7:47am

do you have a script-blocker enabled with your browser?
what if you’d use a different browser?

Jstuts5797 · March 12, 2020, 8:00am

So it works in safari on my ipad pro just fine. However it does not work in chrome on my desktop. Not sure if that helps you any. As far as script blockers, I don’t thinkso? I do have uBlock Origin

JimmyKater · March 12, 2020, 8:03am

could you turn it off for your URL?

Jstuts5797 · March 12, 2020, 8:04am

Ok since I posted that I tried turning off uBlock but it had no effect. I also tried to load it in firefox and it behaves the same way as chrome. Again it works just fine in safari on ipad.

EDIT: I meant it does not load in firefox, but still does in safari

JimmyKater · March 12, 2020, 8:06am

would it be an option to just install FF for testing?

Jstuts5797 · March 12, 2020, 8:10am

I did indeed try it in firefox, I have the same result as in chrome unfortunately. That was a typo I edited in my last post.

JimmyKater · March 12, 2020, 8:12am

i’m afraid we would need log-files of your browser and your nextcloud here.

Jstuts5797 · March 12, 2020, 8:12am

If this helps any, I opened inspect in chrome and reloaded the page and I did get this error:

Refused to load the script ‘https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js’ because it violates the following Content Security Policy directive: “script-src ‘nonce-aTdob3drWjBZd0VlYUplek1uYzQyWmUvcXBTVUtHdjVDcitHdlhyYkMrTT06LytFTXAzSk1LSEZXSnMrWVlUOXprL2FKNGR2Q1F6cXBSUHZ4MmtLNlRLdz0=’”. Note that ‘script-src-elem’ was not explicitly set, so ‘script-src’ is used as a fallback.

Request URL:

https://ajax.cloudflare.com/cdn-cgi/scripts/7089c43e/cloudflare-static/rocket-loader.min.js

Referrer Policy:

no-referrer

Request Headers
Provisional headers are shown
Sec-Fetch-Dest:

script

JimmyKater · March 12, 2020, 8:13am

that could be the problem. but i dunno how to solve it

Jstuts5797 · March 12, 2020, 8:14am

Awww no worries. Maybe someone else will come along that knows how to fix it. Thanks for trying though!

JimmyKater · March 12, 2020, 8:15am

at least we could narrow it down a bit, i think.

JimmyKater · March 12, 2020, 8:17am

btw: pls take a look at your nextcloud.log as well (depending upon your installation, config.php would tell you where it’s stored) - maybe there is a corresponding error?

Jstuts5797 · March 12, 2020, 8:19am

Ok I found my nextcloud.log and there are errors in there but they are quite lengthy. How should I post them in here?

JimmyKater · March 12, 2020, 8:20am

copy and paste?

and then marking everything and using </> on it… to get it formatted?

Jstuts5797 · March 12, 2020, 8:23am

{"reqId":"Xmnryc7M-GaJVpithYwWpgAAAAE","level":3,"time":"2020-03-12T07:59:05+00:00","remoteAddr":"68.179.159.208","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"PHP Startup: Unable to load dynamic library 'htscanner.so' (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15","version":"18.0.1.3"}

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{“reqId”:“XmnsW87M-GaJVpithYwWwQAAASk”,“level”:3,“time”:“2020-03-12T08:01:31+00:00”,“remoteAddr”:“162.158.186.152”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/login",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“XmnsXM7M-GaJVpithYwWxAAAAR8”,“level”:3,“time”:“2020-03-12T08:01:32+00:00”,“remoteAddr”:“162.158.186.152”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/favicon?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“XmnstM7M-GaJVpithYwWxQAAAR0”,“level”:3,“time”:“2020-03-12T08:03:00+00:00”,“remoteAddr”:“162.158.187.89”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0”,“version”:“18.0.1.3”}
{“reqId”:“Xmnsta3nThF8poB48IsSBwAAADY”,“level”:3,“time”:“2020-03-12T08:03:02+00:00”,“remoteAddr”:“162.158.187.89”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/favicon?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0”,“version”:“18.0.1.3”}
{“reqId”:“Xmnstc7M-GaJVpithYwWyAAAARU”,“level”:3,“time”:“2020-03-12T08:03:02+00:00”,“remoteAddr”:“162.158.187.89”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/icon?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0”,“version”:“18.0.1.3”}
{“reqId”:“XmntPs7M-GaJVpithYwWygAAARw”,“level”:3,“time”:“2020-03-12T08:05:18+00:00”,“remoteAddr”:“162.158.187.135”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/login",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“XmntQM7M-GaJVpithYwWzwAAAQI”,“level”:3,“time”:“2020-03-12T08:05:21+00:00”,“remoteAddr”:“162.158.187.135”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/favicon?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“Xmnt0s7M-GaJVpithYwW1AAAAQY”,“level”:3,“time”:“2020-03-12T08:07:46+00:00”,“remoteAddr”:“108.162.238.109”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/icon?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0”,“version”:“18.0.1.3”}
{“reqId”:“Xmnuds7M-GaJVpithYwW1QAAAQc”,“level”:3,“time”:“2020-03-12T08:10:30+00:00”,“remoteAddr”:“162.158.187.135”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/login",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“Xmnuds7M-GaJVpithYwW1wAAASU”,“level”:3,“time”:“2020-03-12T08:10:31+00:00”,“remoteAddr”:“162.158.186.248”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/manifest?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“XmnxNBrk8t9NhbnY8kuHKgAAAL0”,“level”:3,“time”:“2020-03-12T08:22:13+00:00”,“remoteAddr”:“162.158.187.33”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/login",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}
{“reqId”:“XmnxNhrk8t9NhbnY8kuHLQAAAKw”,“level”:3,“time”:“2020-03-12T08:22:14+00:00”,“remoteAddr”:“162.158.187.33”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/index.php/apps/theming/favicon?v=0",“message”:“PHP Startup: Unable to load dynamic library ‘htscanner.so’ (tried: /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so: cannot open shared object file: No such file or directory), /usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so (/usr/local/php73/lib/php/extensions/no-debug-non-zts-20180731/htscanner.so.so: cannot open shared object file: No such file or directory)) at Unknown#0”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36”,“version”:“18.0.1.3”}

Jstuts5797 · March 12, 2020, 8:24am

That did not work out as I had hoped.

Jstuts5797 · March 12, 2020, 8:42am

So I noticed that if I pause cloudflare on the site then it works. I jsut have to figure out how to get nextcloud and cloudflare to place nicely I guess?

ehinola_kingsley · April 1, 2020, 12:46pm

I was able to resolve these issue through the help in this link below.

ahmadabdulnasir · August 23, 2020, 11:05am

After going through both Nextcloud and Cloudflare I have found that Disabling Rocket Loader™ from Cloudflare fix the problem.
How to Fix:

Login to cloudflare
Navigate to Speed Under your site.
Under Optimization Locate Rocket Loader™
Turn it off
Reload or Refresh your site.
Done.