folder sync problem

hi
i just installed nextcloud version 30.0.1 and as a windows client i have version 3.14.3
it happens to me that when the system has to sync the folder (a single file of 1.5MB) it does not do it remains fixed in syncing change
do you have any idea what could be causing this

Screenshot 2024-11-06 081436
Screenshot 2024-11-06 081505

Hi,

some first things you could try:

  1. Check the file and folder names. Any strange / special characters?
  2. Stop and restart the client app.
  3. Fully uninstall and re-install the client.

What you can also test: Will the sync work if you install the client on another computer?

Hello and thanks for the reply
The file name has no special characters, I have already stopped and restarted the client more than once but without result
I have also tried to uninstall and reinstall the program several times
Another thing, I use the system to keep a file synchronized between my devices, so if I change it from PC1 to using PC2 I find the file synchronized with my latest changes
I will never have the two PCs turned on together
The problem is present on both PCs (the PCs in question are 3) and the operating system one uses Win10 and the other two Win 11

Okay, so it does sync the file, but then keeps showing “syncing changes”?
In that case I would just ignore it if it works properly :smile:

maybe I explained myself badly, it gets stuck, it doesn’t synchronize anything, and sometimes it deletes the file on the server

What’s the filetype?

Does it work properly when you sync a normal text file and make changes?

the file is the Keepass database, even if I copy a new txt file it behaves the same way

from some tests done it seems that the problem occurs if you have to synchronize a file larger than 150KB