Fix: Total user count was negative

ℹ️ Support
1

ESX version: 6.5
Nextcloud version: 19
OS: Ubuntu 20.04

I configured the LDAP with my AD and disabled 43 unused users from the list. Later, I removed the LDAP settings because the system started to crash, and now those 43 users remain as ghosts. I found in the logs this message: “Total user count was negative (users: 26, disabled: 43)” and in users, disabled users menu it shows me 43 but threre is no list of them.

Can you help me to fix it?
Thanks in advanced

2

sry, faced the same issue but maybe u solved the problem somehow?)

3

Did you try to remove the disabled users using occ command?

Depending on the installed system:
sudo -u www-data php /var/www/nextcloud/occ user:delete < username >

see
https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/occ_command.html#user-commands-label
for more commands