Fix issue with domain name


We have installed the AIO on the domain:, everything is working fine, but the site won’t load unless we add “www” at the beginning of the URL.

We get this error when loading the site without the “www”:


Please kindly advice

Thank you,

Even without there is an issue:

If the analysis works, it should show the common names and alternative names, one of the two should contain the www. subdomain. If it is not the certificate, it might be the webserver configuration that the virtualhost is not the same…

Hi, the certficate seems to be loading when I add www to the link you provided.

Please advice

with www. everything is ok, but the certificate is for the domain with www only (not without www). E.g. check out how it is done for, the certificate is valid for both:
SSL Server Test: (Powered by Qualys SSL Labs)

How did you configure your webserver?

Hi, we purchased a VPS from InterServer then installed NextCloud using instructions here. We didn’t do any other configuration.

Hi, apparently you entered as domain in AIO. That explains why it only works with that. You could have entered instead. See GitHub - nextcloud/all-in-one: The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance. if you want ro do this now