I needed to clear the browser cache just to load the website while already logged in.
When using Firefox 118.0.1 win10 attempting login via Valid user credentials are not accepted nor is any error message displayed until a few repeated login attempts. Again using valid user credentials the following message appears
We have detected multiple invalid login attempts from your IP. Therefore your next login is throttled up to 30 seconds.
The error message is erroneous because there were valid credentials provided, only multiple attempts is correct.
I am not seeing any server side errors, this issue is related to Browser compatibility when using security based settings on Firefox. There also appears to the issues related to browser cached data from former versions of nextcloud interfering loading the UI.
Nextcloud was updated/upgraded from 25.0.3 to 26.x and then to 27.1.1 via the following steps on the command line
cd updater
sudo -u REMOVED php updater.phar
Should the “occ upgrade” command be executed? [Y/n] y
Keep maintenance mode active? [y/N] n
sudo -u REMOVED …/occ db:add-missing-indices
Nextcloud version 27.1.1
Operating system and version FreeBSD (Nextcloud source not ports)
Nginx/1.24.0
PHP 8.1.19
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): N
previously I had to login twice, now it was prevented to login at all and triggered the brute force attack prevention system.
Steps to replicate it:
- use Firefox and logout user after cli upgrade from 25.0.3 to 27.1.1
- use Firefox and attempt login user using valid credentials
The output of your Nextcloud log in Admin > Logging:
Error jsresourceloader Could not find resource unsplash/js/user.js to load 44 minutes ago
Error jsresourceloader Could not find resource unsplash/js/user.js to load an hour ago
Error jsresourceloader Could not find resource unsplash/js/user.js to load an hour ago
Error PHP include(): Failed opening '/usr/local/www/nextcloudav/apps/unsplash/templates/partials/license.php' for inclusion (include_path='/usr/local/www/nextcloudav/apps/news/vendor/pear/net_url2:/usr/local/www/nextcloudav/3rdparty/pear/archive_tar:/usr/local/www/nextcloudav/3rdparty/pear/console_getopt:/usr/local/www/nextcloudav/3rdparty/pear/pear-core-minimal/src:/usr/local/www/nextcloudav/3rdparty/pear/pear_exception:/usr/local/www/nextcloudav/apps') at /usr/local/www/nextcloudav/lib/private/Template/Base.php#180 an hour ago
Error PHP include(/usr/local/www/nextcloudav/apps/unsplash/templates/partials/license.php): Failed to open stream: No such file or directory at /usr/local/www/nextcloudav/lib/private/Template/Base.php#180 an hour ago
Error PHP include(): Failed opening '/usr/local/www/nextcloudav/apps/unsplash/templates/partials/license.php' for inclusion (include_path='/usr/local/www/nextcloudav/apps/news/vendor/pear/net_url2:/usr/local/www/nextcloudav/3rdparty/pear/archive_tar:/usr/local/www/nextcloudav/3rdparty/pear/console_getopt:/usr/local/www/nextcloudav/3rdparty/pear/pear-core-minimal/src:/usr/local/www/nextcloudav/3rdparty/pear/pear_exception:/usr/local/www/nextcloudav/apps') at /usr/local/www/nextcloudav/lib/private/Template/Base.php#180 an hour ago
Error PHP include(/usr/local/www/nextcloudav/apps/unsplash/templates/partials/license.php): Failed to open stream: No such file or directory at /usr/local/www/nextcloudav/lib/private/Template/Base.php#180 an hour ago
Info updater \OC\Updater::resetLogLevel: Reset log level to Warning(2) an hour ago
Info updater \OC\Updater::maintenanceActive: Maintenance mode is kept active an hour ago
Info updater \OC\Updater::updateEnd: Update successful an hour ago
Info updater \OC\Updater::finishedCheckCodeIntegrity: Finished code integrity check an hour ago
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "photos.page.index" as such route does not exist. an hour ago
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "news.page.index" as such route does not exist. an hour ago
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "music.page.index" as such route does not exist. an hour ago
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "maps.page.index" as such route does not exist. an hour ago
Info no app in context Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "files.view.index" as such route does not exist. an hour ago
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
'passwordsalt' => 'REMOVED',
'secret' => 'REMOVED',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'REMOVED',
),
'datadirectory' => '/usr/local/www/nextcloudav/data',
'dbtype' => 'mysql',
'version' => '27.1.1.0',
'maintenance' => false,
'enable_previews' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'overwrite.cli.url' => 'http://localhost',
'simpleSignUpLink.shown' => false,
'dbname' => 'REMOVED',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'REMOVED',
'mysql.utf8mb4' => true,
'dbuser' => 'REMOVED',
'dbpassword' => 'REMOVED',
'tempdirectory' => '/usr/local/www/nextcloudTMP',
'upload_tmp_dir' => '/usr/local/www/nextcloudTMP',
'installed' => true,
'instanceid' => 'REMOVED',
'loglevel' => 2,
'encryption.legacy_format_support' => false,
'encryption.key_storage_migrated' => false,
'mail_from_address' => 'REMOVED',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'REMOVED',
'mail_smtpauthtype' => 'PLAIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'REMOVED',
'mail_smtpname' => 'REMOVED',
'mail_smtppassword' => 'REMOVED',
'mail_smtpport' => '25',
'theme' => '',
'bulkupload.enabled' => false,
'updater.secret' => 'REMOVED',
The output of your Apache/nginx/system log in /var/log/____:
IP - - [03/Oct/2023:13:07:06 +0000] "GET /login?direct=1&user=REMOVED HTTP/2.0" 200 8131 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/118.0"