Nextcloud version (eg, 20.0.5): 28.0.2RC
Operating system and version (eg, Ubuntu 20.04): Ubuntu 22.04
The issue you are facing:
I get a 500 error loading the files root in web for a single user.
Sync and android app work fine.
This started out of the blue today
Is this the first time you’ve seen this error? (Y/N): Y
The output of your Nextcloud log in Admin > Logging:
{"reqId":"3MOh2winRSZvEafP7gqI","level":2,"time":"2024-01-22T17:55:53+00:00","remoteAddr":"85.234.217.236","user":"guy","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/guy/","message":"External storage not available: Sabre\\HTTP\\ClientHttpException: Internal Server Error","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:121.0) Gecko/20100101 Firefox/121.0","version":"28.0.2.0","exception":{"Exception":"OCP\\Files\\StorageNotAvailableException","Message":"Sabre\\HTTP\\ClientHttpException: Internal Server Error","Code":1,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","line":298,"function":"convertException","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","line":600,"function":"propfind","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","line":660,"function":"getMetaData","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Common.php","line":465,"function":"stat","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/apps/files_sharing/lib/External/Storage.php","line":213,"function":"test","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":471,"function":"test","class":"OCA\\Files_Sharing\\External\\Storage","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":69,"function":"test","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":83,"function":"updateAvailability","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":92,"function":"isAvailable","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":242,"function":"checkAvailability","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":224,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":224,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1330,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1374,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Root.php","line":203,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","line":135,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","line":144,"function":"get","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/nextcloud/apps/text/lib/Service/WorkspaceService.php","line":26,"function":"nodeExists","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/nextcloud/apps/text/lib/DAV/WorkspacePlugin.php","line":110,"function":"getFile","class":"OCA\\Text\\Service\\WorkspaceService","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"propFind","class":"OCA\\Text\\DAV\\WorkspacePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1052,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":984,"function":"getPropertiesByNode","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1662,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1647,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":370,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","Line":889,"Hint":"Storage is temporarily not available","message":"External storage not available: Sabre\\HTTP\\ClientHttpException: Internal Server Error","exception":{},"CustomMessage":"External storage not available: Sabre\\HTTP\\ClientHttpException: Internal Server Error"}}