Files locked after Update

Ushur · February 9, 2024, 10:45am

Nextcloud version (eg, 20.0.5): 27.1.6
Operating system and version (eg, Ubuntu 20.04): webhost
Apache or nginx version (eg, Apache 2.4.25): webhost
PHP version (eg, 7.4): 7.4

The issue you are facing:

After updating from 27.1.2 to 27.1.6 some files are locked and I don’t know how to unlock them. The problem exists for more than a day now

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

Installing 27.1.6
Trying to move / delete / sync files results in an error

The output of your Nextcloud log in Admin > Logging:

{"reqId":"ZcS8y8Mv3OYN3PFBxPW3XQAAABg","level":3,"time":"2024-02-08T11:36:43+00:00","remoteAddr":"95.223.39.107","user":"Ingo.H","app":"no app in context","method":"PUT","url":"/remote.php/dav/files/Ingo.H/Beratung-Governance/Kundenprojekte/SWN-Stadtwerke%20Norderney/Subfolder/B-Datenablagekonzept.docx","message":"\"MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx\" is locked","userAgent":"Mozilla/5.0 (Windows) mirall/3.11.1stable-Win64 (build 20240125) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.6.2","exception":{"Exception":"OCA\\DAV\\Connector\\Sabre\\Exception\\FileLocked","Message":"\"MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx\" is locked","Code":0,"Trace":[{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":1137,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":492,"function":"updateFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/lib/Server.php","line":365,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/remote.php","line":172,"args":["/mySecretInstancePath/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/File.php","Line":204,"Previous":{"Exception":"OCP\\Lock\\LockedException","Message":"\"MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx\" is locked","Code":0,"Trace":[{"file":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/Node.php","line":413,"function":"changeLock","class":"OC\\Files\\View","type":"->","args":["/MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx",2]},{"file":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/File.php","line":191,"function":"changeLock","class":"OCA\\DAV\\Connector\\Sabre\\Node","type":"->","args":[2]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":1137,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":492,"function":"updateFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/lib/Server.php","line":365,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/remote.php","line":172,"args":["/mySecretInstancePath/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/mySecretInstancePath/lib/private/Files/View.php","Line":1984,"Previous":{"Exception":"OCP\\Lock\\LockedException","Message":"\"files/1f6e687159b0e28fecc7a18e8039267f\"(\"__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx\") is locked","Code":0,"Trace":[{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Common","type":"->","args":["__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Jail.php","line":466,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Jail","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/View.php","line":1978,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/Node.php","line":413,"function":"changeLock","class":"OC\\Files\\View","type":"->","args":["/MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx",2]},{"file":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/File.php","line":191,"function":"changeLock","class":"OCA\\DAV\\Connector\\Sabre\\Node","type":"->","args":[2]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":1137,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":492,"function":"updateFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/lib/Server.php","line":365,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/remote.php","line":172,"args":["/mySecretInstancePath/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/mySecretInstancePath/lib/private/Files/Storage/Common.php","Line":833,"Previous":{"Exception":"OCP\\Lock\\LockedException","Message":"\"files/1f6e687159b0e28fecc7a18e8039267f\" is locked","Code":0,"Trace":[{"file":"/mySecretInstancePath/lib/private/Files/Storage/Common.php","line":831,"function":"changeLock","class":"OC\\Lock\\DBLockingProvider","type":"->","args":["files/1f6e687159b0e28fecc7a18e8039267f",2]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Common","type":"->","args":["__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Jail.php","line":466,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["__groupfolders/14/Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Jail","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/Storage/Wrapper/Wrapper.php","line":629,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/lib/private/Files/View.php","line":1978,"function":"changeLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["Kundenprojekte/SWN-Stadtwerke Norderney/Subfolder/B-Datenablagekonzept.docx",2,["OC\\Lock\\DBLockingProvider"]]},{"file":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/Node.php","line":413,"function":"changeLock","class":"OC\\Files\\View","type":"->","args":["/MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx",2]},{"file":"/mySecretInstancePath/apps/dav/lib/Connector/Sabre/File.php","line":191,"function":"changeLock","class":"OCA\\DAV\\Connector\\Sabre\\Node","type":"->","args":[2]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":1137,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":492,"function":"updateFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/mySecretInstancePath/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/mySecretInstancePath/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/lib/Server.php","line":365,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/mySecretInstancePath/remote.php","line":172,"args":["/mySecretInstancePath/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/mySecretInstancePath/lib/private/Lock/DBLockingProvider.php","Line":220}}},"message":"\"MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx\" is locked","exception":{},"CustomMessage":"\"MySecretDocumentFolder/Subfolder/B-Datenablagekonzept.docx\" is locked"}}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => '1',
  'passwordsalt' => 'Password1',
  'secret' => 'SuperSecretSecret',
  'trusted_domains' => 
  array (
    0 => 'ushur.thegreatest.ever',
  ),
  'datadirectory' => '/directory/data',
  'dbtype' => 'mysql',
  'version' => '27.1.6.2',
  'overwrite.cli.url' => 'ushur.thegreatest.ever',
  'dbname' => 'mydb',
  'dbhost' => 'localhost:1',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'ushur',
  'dbpassword' => 'SuperSecretPassword1',
  'installed' => true,
  'profile.enabled' => true,
  'default_language' => 'de',
  'default_locale' => 'de_DE',
  'versions_retention_obligation' => '90, auto',
  'account_manager.default_property_scope' => 
  array (
    'email' => 'v2-private',
    'displayname' => 'v2-local',
  ),
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'updater.secret' => 'UshurIsTheBest',
);

The output of your Apache/nginx/system log in /var/log/____:

Don't have it. It's webhostet

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

OCA\DAV\Connector\Sabre\Exception\FileLocked: "DocumentFolder/SubFolder/B-Datenablagekonzept.docx" is locked

rakekniven · February 9, 2024, 10:50am

Are you using Temporary files lock - Apps - App Store - Nextcloud or similar apps?

Ushur · February 9, 2024, 10:54am

No. Nothing like that is installed. I just checked.

rakekniven · February 9, 2024, 10:57am

What is “webhostet” for you?

Installed on Shared hosting?
Is your cloud a managed cloud?

Your example is a MS office word file.
Is somebody working on it? That means the file is opened and locked by word.

Ushur · February 9, 2024, 11:02am

Webspace on a shared hosting server. Not managed (just by myself)

No. Nobody is working on it. It just happens after the update. The files weren’t chanced for month. I just tried to move them. Nobody else has access to the file.
I also restarted all computers that my be involved.

rakekniven · February 9, 2024, 11:04am

Can you install named app and unlock it?

Ushur · February 9, 2024, 11:08am

Okay I installed the app. Funny another file is shown as locked but not those files that are announced to be locked by the nextcloud desktop client.

So I locked the file and unlocked it again. Then I tried to delete it.

Still the same error occurs:
File is locked

Another funny aspect: After that the desktop client gives an error: Not all files could be synced and there is a red error mark. When I click on “Sync again” the message changes to “everything synced” and it’s green again, but there is no chance at all

rakekniven · February 9, 2024, 11:15am

You did not mention the client in your first post.

Now you started another topic without referencing the topics.

It is hard to help without all information.

Ushur · February 9, 2024, 11:20am

I didn’t mentioned the client because it had nothing to do with error at first. I was in the nextloud instance when I moved the file in browser. Instead of moving it was copied and I could not delete it in the original folder.
Now, after trying it again there was an error shown in the client. Didn’t occured at the first time as far as I remember

jtr · February 9, 2024, 12:39pm

It also appears that you’re using the groupfolders app so that’s another variable here. Can you post a few of the surrounding log entries?

Ushur · February 9, 2024, 2:21pm

Yes I am using Groupfolder! Hier are four lines of the logfile:

{"reqId":"ZcS8x8Mv3OYN3PFBxPW3QwAAABA","level":3,"time":"2024-02-08T11:36:40+00:00","remoteAddr":"95.223.39.107","user":"Ingo.H","app":"no app in context","method":"POST","url":"/remote.php/dav/bulk","message":"\"DocumentFolder/B-Datenablagekonzept.docx\" is locked","userAgent":"Mozilla/5.0 (Windows) mirall/3.11.1stable-Win64 (build 20240125) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.6.2","data":{"path":"/DocumentFolder/B-Datenablagekonzept.docx"}}
{"reqId":"ZcS8y8Mv3OYN3PFBxPW3XQAAABg","level":3,"time":"2024-02-08T11:36:43+00:00","remoteAddr":"95.223.39.107","user":"Ingo.H","app":"no app in context","method":"PUT","url":"/DocumentFolder/2023-11-SWN-Governance-WS/B-Datenablagekonzept.docx","message":"\"DocumentFolder/B-Datenablagekonzept.docx\" is locked","userAgent":"Mozilla/5.0 (Windows) mirall/3.11.1stable-Win64 (build 20240125) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.6.2","exception":{"Exception":"OCA\\DAV\\Connector\\Sabre\\Exception\\FileLocked","Message":"\"DocumentFolder/B-Datenablagekonzept.docx\" is locked","Code":0,"Trace":[{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/Server.php","line":1137,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":492,"function":"updateFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/MyCloudFolder/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPut","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:PUT",[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]]},{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[["Sabre\\HTTP\\Request"],["Sabre\\HTTP\\Response"]]},{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/MyCloudFolder/apps/dav/lib/Server.php","line":365,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/MyCloudFolder/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/MyCloudFolder/remote.php","line":172,"args":["/MyCloudFolder/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/MyCloudFolder/apps/dav/lib/Connector/Sabre/File.php","Line":204,"Previous":{"Exception":"OCP\\Lock\\LockedException","Message":"\"DocumentFolder/B-Datenablagekonzept.docx\" is locked","Code":0,"Trace":[{"file":"/MyCloudFolder/apps/dav/lib/Connector/Sabre/Node.php","line":413,"function":"changeLock","class":"OC\\Files\\View","type":"->","args":["/DocumentFolder/B-Datenablagekonzept.docx",2]},{"file":"/MyCloudFolder/apps/dav/lib/Connector/Sabre/File.php","line":191,"function":"changeLock","class":"OCA\\DAV\\Connector\\Sabre\\Node","type":"->","args":[2]},{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/Server.php","line":1137,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/MyCloudFolder/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":492,"function":"updateFile","class":"Sabre\\DAV\\Server","type":"->","args":["*** sensitive parameters replaced 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is 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jtr · February 9, 2024, 5:22pm

Can you place these into preformatted text boundaries in the editor?

Also, you may need to try using Copy raw or Copy formatted these entries from the Admin->Logging page because the quote marks appear to be getting changed, which makes it impossible to run these through parsing tools.

Ushur · February 9, 2024, 6:21pm

Okay, that’s the copy raw text

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Mr_JB · February 14, 2024, 9:51am

This is due to a bug on 3.11.1 Desktop client. See here: [Bug]: Unlocking Office files fails after updating to 3.11.1 (VFS) · Issue #6401 · nextcloud/desktop · GitHub