Files: Error «This operation is not allowed»

Nextcloud version: 23.0.3
Operating system and version: Linux 3.10.0-1160.42.2.el7.x86_64 x86_64
PHP version: 8.0

I am running two Nextclouds on two different servers. Let me call them «Nextcloud 1» and «Nextcloud 2».

«Nextcloud 1»
has been updated several times and is on 23.0.3 now. Everything looks ok here.

«Nextcloud 2»
is a brand new installation and is on 23.0.3 as well. The issue here is:

After clicking the icon «Files» in the top bar there is an error message «This operation is not allowed» in the top right corner of the screen. In fact, some elements are missing, compared with «Files» of «Nextcloud 1».

There are 6 icons with filenames and the description «Last edited». But there are no folders like «Documents»
underneath these 6 «Last edited icons.

There is no error in the log. Any idea what might be the cause for this?

Thank you very much and kind regards


a common trnd for those error is files rights access… Check your uid/gid…


The «data> folder has 770 and its subfolders have 755. Is that not the way it should be?

Thank you and kind regards