Files are not displayed on any of the users' websites

🍱 Features & apps files-accesscontrol
1

I have cleaned the cache with occ files:cleanup
I have rescanned the files with occ files:scan -all but the problem persists
I have nc 27.1.4, php 8.1.26

2

You need to provide more context if you are looking for suggestions.

For example:

  • when did this problem start?
  • what is indicated in your Nextcloud server log?
3

It started a few days ago. First I stop showing some files on some users. Little by little it has stopped showing the files on all users. I have set the log level to 0, but there are only new entries when running cron.

4

any ideas?

5

I send you part of the log:

{“reqId”:“ZYROdqcfZCI_Ad8B4NC9KQAAAME”,“level”:0,“time”:“2023-12-21T14:40:54+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“no app in context”,“method”:“GET”,“url”:“/index.php/apps/files/”,“message”:“Deprecated event type for \OCP\Collaboration\Resources::loadAdditionalScripts: null”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:}
{“reqId”:“ZYROdqcfZCI_Ad8B4NC9KQAAAME”,“level”:0,“time”:“2023-12-21T14:40:54+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“no app in context”,“method”:“GET”,“url”:“/index.php/apps/files/”,“message”:“Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:}
{“reqId”:“ZYROeqcfZCI_Ad8B4NC9MAAAAMI”,“level”:1,“time”:“2023-12-21T14:40:58+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROeqcfZCI_Ad8B4NC9MAAAAMI”,“level”:0,“time”:“2023-12-21T14:40:58+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROeqcfZCI_Ad8B4NC9MAAAAMI”,“level”:0,“time”:“2023-12-21T14:40:58+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“State file not found for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROnLFTHo6cDON4kEp8TwAAAI8”,“level”:1,“time”:“2023-12-21T14:41:32+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROnLFTHo6cDON4kEp8TwAAAI8”,“level”:0,“time”:“2023-12-21T14:41:32+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROnLFTHo6cDON4kEp8TwAAAI8”,“level”:0,“time”:“2023-12-21T14:41:32+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“State file not found for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROvacfZCI_Ad8B4NC9QAAAANY”,“level”:1,“time”:“2023-12-21T14:42:05+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROvacfZCI_Ad8B4NC9QAAAANY”,“level”:0,“time”:“2023-12-21T14:42:05+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROvacfZCI_Ad8B4NC9QAAAANY”,“level”:0,“time”:“2023-12-21T14:42:05+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“State file not found for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROdqcfZCI_Ad8B4NC9KQAAAME”,“level”:0,“time”:“2023-12-21T14:40:54+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“no app in context”,“method”:“GET”,“url”:“/index.php/apps/files/”,“message”:“Deprecated event type for \OCP\Collaboration\Resources::loadAdditionalScripts: null”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:}
{“reqId”:“ZYROdqcfZCI_Ad8B4NC9KQAAAME”,“level”:0,“time”:“2023-12-21T14:40:54+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“no app in context”,“method”:“GET”,“url”:“/index.php/apps/files/”,“message”:“Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent is used”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:}
{“reqId”:“ZYROeqcfZCI_Ad8B4NC9MAAAAMI”,“level”:1,“time”:“2023-12-21T14:40:58+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROeqcfZCI_Ad8B4NC9MAAAAMI”,“level”:0,“time”:“2023-12-21T14:40:58+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROeqcfZCI_Ad8B4NC9MAAAAMI”,“level”:0,“time”:“2023-12-21T14:40:58+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“State file not found for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROnLFTHo6cDON4kEp8TwAAAI8”,“level”:1,“time”:“2023-12-21T14:41:32+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROnLFTHo6cDON4kEp8TwAAAI8”,“level”:0,“time”:“2023-12-21T14:41:32+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROnLFTHo6cDON4kEp8TwAAAI8”,“level”:0,“time”:“2023-12-21T14:41:32+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“State file not found for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROvacfZCI_Ad8B4NC9QAAAANY”,“level”:1,“time”:“2023-12-21T14:42:05+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROvacfZCI_Ad8B4NC9QAAAANY”,“level”:0,“time”:“2023-12-21T14:42:05+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYROvacfZCI_Ad8B4NC9QAAAANY”,“level”:0,“time”:“2023-12-21T14:42:05+00:00”,“remoteAddr”:“192.168.190.2”,“us{“reqId”:“ZYRO3qcfZCI_Ad8B4NC9TwAAANI”,“level”:1,“time”:“2023-12-21T14:42:38+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:”/index.php/apps/text/session/create",“message”:“Keep previous document of 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYRO3qcfZCI_Ad8B4NC9TwAAANI”,“level”:0,“time”:“2023-12-21T14:42:38+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“Loading existing session for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}
{“reqId”:“ZYRO3qcfZCI_Ad8B4NC9TwAAANI”,“level”:0,“time”:“2023-12-21T14:42:38+00:00”,“remoteAddr”:“192.168.190.2”,“user”:“username”,“app”:“text”,“method”:“PUT”,“url”:“/index.php/apps/text/session/create”,“message”:“State file not found for 174”,“userAgent”:“Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0”,“version”:“27.1.4.1”,“data”:{“app”:“text”}}