Files app showing instead of login page

ℹ️ Support
1

Hi there,

today I’ve tried to log in into my nextcloud installation about a couple of week after I did an upgrade to 12.0.1 (which seemed to have worked fine back then). Now instead of being presented with the login screen, I immediately got redirected to the files app, but I can’t do a lot since I’m obviously not logged in.

Any idea what might cause this behaviour?

Cheers – Torsten

Nextcloud version: 12.0.2 (just did a command-line upgrade from 12.0.1)
Operating system and version: Debian Jessie
Apache or nginx version: Apache 2.4.10
PHP version: 5.6.30
Is this the first time you’ve seen this error? Yes

Can you reliably replicate it? (If so, please outline steps):

=> Point browser to https://my.domain.com/cloud (which is from where I used to get redirected to the login page – nextcloud is installed in the /cloud subdirectory of the virtual host’s webroot)

The issue you are facing:

=> I immediately get redirected to https://my.domain.com/cloud/index.php/apps/files, then schema:domain/cloud/index.php/apps/files/?dir=/&fileid=28 (note I had to cripple the URL since as a new user I’m only allowed two URLs per posting…)

The output of your Nextcloud log in Admin > Logging:

=> Since I cannot log in (not even as admin), here’s the first part of the log statement generated during my login attempt, as seen in the nextcloud.log file living in my cloud data directory:

{"reqId":"xZzqZmcxJhjn4nimmTv4","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"xZzqZmcxJhjn4nimmTv4","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"xZzqZmcxJhjn4nimmTv4","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"xZzqZmcxJhjn4nimmTv4","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"xZzqZmcxJhjn4nimmTv4","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"xZzqZmcxJhjn4nimmTv4","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"initializing paged search for  Filter objectClass=* base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => displayname\n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"zQWAdeEjRxeLnIlk1kA7","level":0,"time":"2017-08-29T09:23:47+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"q8NHaTd1iA440GUD1ph8","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/core\/js\/oc.js?v=359e148097184a757c37527bde9a704c","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"q8NHaTd1iA440GUD1ph8","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/core\/js\/oc.js?v=359e148097184a757c37527bde9a704c","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"q8NHaTd1iA440GUD1ph8","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/core\/js\/oc.js?v=359e148097184a757c37527bde9a704c","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"q8NHaTd1iA440GUD1ph8","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/core\/js\/oc.js?v=359e148097184a757c37527bde9a704c","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"q8NHaTd1iA440GUD1ph8","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/core\/js\/oc.js?v=359e148097184a757c37527bde9a704c","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"q8NHaTd1iA440GUD1ph8","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/core\/js\/oc.js?v=359e148097184a757c37527bde9a704c","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Gx9HGgvAtjMp2gbW7wV0","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.98 Safari\/537.36","version":"12.0.2.0"}
{"reqId":"Gx9HGgvAtjMp2gbW7wV0","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.98 Safari\/537.36","version":"12.0.2.0"}
{"reqId":"Gx9HGgvAtjMp2gbW7wV0","level":0,"time":"2017-08-29T09:23:48+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.98 Safari\/537.36","version":"12.0.2.0"}
{"reqId":"5rDQ6fPw8hVlUCKMtruZ","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/cron.php","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"5rDQ6fPw8hVlUCKMtruZ","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/cron.php","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"5rDQ6fPw8hVlUCKMtruZ","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/cron.php","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"5rDQ6fPw8hVlUCKMtruZ","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"--","app":"cron","method":"GET","url":"\/cloud\/cron.php","message":"Run OC\\Settings\\BackgroundJobs\\VerifyUserData job with ID 85","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Izobe8ZXtAvqJrEseYaC","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Izobe8ZXtAvqJrEseYaC","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Izobe8ZXtAvqJrEseYaC","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:49+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"initializing paged search for  Filter objectClass=* base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => displayname\n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"Rd1I1iIiXo3U46O3MPSY","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"PROPFIND","url":"\/cloud\/remote.php\/webdav\/","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"WDFny5xfOh9TEPPTegV0","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/systemtags\/lastused","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"WDFny5xfOh9TEPPTegV0","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/systemtags\/lastused","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"WDFny5xfOh9TEPPTegV0","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/systemtags\/lastused","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"WDFny5xfOh9TEPPTegV0","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/systemtags\/lastused","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"WDFny5xfOh9TEPPTegV0","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/systemtags\/lastused","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"WDFny5xfOh9TEPPTegV0","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/systemtags\/lastused","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"PAMY7WeTPYDAUq9vVJ6O","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/ajax\/getstoragestats.php?dir=%2F","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"PAMY7WeTPYDAUq9vVJ6O","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/ajax\/getstoragestats.php?dir=%2F","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"PAMY7WeTPYDAUq9vVJ6O","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/ajax\/getstoragestats.php?dir=%2F","message":"readAttribute: uid=tc,ou=people,dc=<secret>,dc=de found","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"PAMY7WeTPYDAUq9vVJ6O","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/ajax\/getstoragestats.php?dir=%2F","message":"initializing paged search for  Filter (|(objectclass=person)) base Array\n(\n    [0] => uid=tc,ou=people,dc=<secret>,dc=de\n)\n attr Array\n(\n    [0] => \n)\n limit 500 offset 0","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
{"reqId":"PAMY7WeTPYDAUq9vVJ6O","level":0,"time":"2017-08-29T09:23:50+00:00","remoteAddr":"46.83.146.28","user":"a62f3f70-85e3-102f-9a58-bfae61cfd7c1","app":"user_ldap","method":"GET","url":"\/cloud\/index.php\/apps\/files\/ajax\/getstoragestats.php?dir=%2F","message":"Ready for a paged search","userAgent":"Mozilla\/5.0 (X11; Linux) AppleWebKit\/538.15 (KHTML, like Gecko) Chrome\/46.0.2490.86 Safari\/538.15 Midori\/0.5","version":"12.0.2.0"}
[6 lines missing]

I had to truncate the output since the full output hit the posting size limit…

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
'passwordsalt' => '<secret>',
'secret' => '<secret>',
'trusted_domains' => 
array (
    0 => 'my.domain.com',
),
'datadirectory' => '/path/to/datadirectory',
'overwrite.cli.url' => 'https://my.domain.com/cloud',
'dbtype' => 'mysql',
'version' => '12.0.2.0',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_admin',
'dbpassword' => '<secret>',
'logtimezone' => 'UTC',
'installed' => true,
'mail_from_address' => 'root',
'mail_smtpmode' => 'php',
'mail_domain' => 'domain.com',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'maintenance' => false,
'loglevel' => 0,
'theme' => '',
'mail_smtpauthtype' => 'LOGIN',
'instanceid' => '<instanceid>',
);

The output of your Apache/nginx/system log in /var/log/____:

Access log:
46.83.146.28 - tc [29/Aug/2017:11:31:21 +0200] “GET /cloud/ HTTP/1.1” 200 565 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:21 +0200] “GET /cloud/index.php HTTP/1.1” 302 1029 “schema://domain/cloud/” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:21 +0200] “GET /cloud/index.php/apps/files/ HTTP/1.1” 200 33433 “schema://domain/cloud/” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:22 +0200] “GET /cloud/index.php/core/js/oc.js?v=359e148097184a757c37527bde9a704c HTTP/1.1” 200 4412 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:23 +0200] “GET /cloud/core/search/templates/part.results.html HTTP/1.1” 200 594 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:23 +0200] “GET /cloud/cron.php HTTP/1.1” 200 1019 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:23 +0200] “PROPFIND /cloud/remote.php/webdav/ HTTP/1.1” 207 5514 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:23 +0200] “GET /cloud/ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1” 200 940 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:23 +0200] “GET /cloud/index.php/apps/systemtags/lastused HTTP/1.1” 200 833 “-” "Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5"
46.83.146.28 - tc [29/Aug/2017:11:31:23 +0200] “GET /cloud/index.php/apps/files/ajax/getstoragestats.php?dir=%2F HTTP/1.1” 200 1227 “-” “Mozilla/5.0 (X11; Linux) AppleWebKit/538.15 (KHTML, like Gecko) Chrome/46.0.2490.86 Safari/538.15 Midori/0.5”

Error log is empty.

2

Hmm, interesting. So yourdomain.com/cloud/login also redirects directly to the files app?

Have you tried the basics:

  • Clear cache/browser data
  • Try another browser
  • Login via other means (webdav, a mobile app, etc)

BTW: I see no caching in your config. Might be worth setting that up some time.

3

Jason,

Hmm, interesting. So yourdomain.com/cloud/login also redirects directly to the files app?

https://yourdomain.com/cloud/login yields a “Not Found” response.

Have you tried the basics:

  • Clear cache/browser data

Yes, multiple times.

  • Try another browser

Tried three different ones (Firefox, Chromium and Midori)

  • Login via other means (webdav, a mobile app, etc)

Hmm… The mobile client says “Wrong username or password” – well, the whole domain requires basic authentication preceding access to any resources, including nextcloud – maybe that causes trouble with the mobile client?

Regarding WebDAV, I tried opening WebDAVs://my.domain.com/cloud/remote.php/webdav using Konquerer – I was asked for credentials (don’t know, though, if those were for basic auth or for nextcloud credentials – both are the same since boch mechanism use LDAP). I saw some folders, and the introductory pdf and video – but that’s basically the same I can see when trying to log in using a web browser and get redirected to the files app.

BTW: I see no caching in your config. Might be worth setting that up some time.

Thanks for the advice, I might get into this once I can login again.

Cheers –

Torsten