Filelink : message sent but never received

I installed Filelink for NextCloud. Seemed to work fine but the messages modified by Filelink are never received by the recipient. The file is uploaded OK on nextcloud. I can download it from the “sent” message. No error message during send and nothing special in Thunderbird console. Identical messages not modified by Filelink sent just before or after are delivered OK.
Thunderbird 68.9.0 (64 bits)
Filelink 1.8
Opensuse Leap 15.1
Any idea ? Thanks in advance.

Seems that it has nothing to do with Filelink. Rather my ISP (orange.fr) silently filtering out emails containing the URL of my nextcloud instance. And any DynV6 URL, by the way. I dont trash the post in case this is useful to someone.

Provider is filtering e-mails? Then change your e-mail-filter or your e-mail-provider.

Your ISP should not have access to your mails as they’re encrypted. Or do you mean your e-mail-provider instead?

Out of interest, can you send a picture of what the recipient saw?

Perhaps the e-mail are encrypted on the way with SMTPS but not on the mail servers. Perhaps mail provider scan attachments but not links.

Yes, my ISP is also my mail provider.
And no, I can’t show you what the recipient saw, the messages are dropped without informing neither sender nor recipient. Sender thinks message is delivered and recipient does not know anything was sent.
I solved (?!) the problem by encrypting the URL on a tinyurl server.

1 Like

Hello Nextcloud community !
Same problem here, the mails are sent, but never received, and I tried with 3 different mail providers, including the mail servers of my web hosting platform, on which no filters are activated whatsoever.
However, if I send directly the URL generated by filelink it seems to work.
So there is something in the filelink generated HTML code which mail servers don’t like.
I tried on Thunderbird Windows v128.2.3esr (64 bits), using either extensions:
1/ FileLink Provider for OwnCloud and NextCloud by Thomas Spellman
2/ *cloud - FileLink for Nextcloud and ownCloud by Johannes Endres
Both extensions giving exactly the same results.
I hope this helps.

And if someone has an idea on how this could be solved that would be greatly appreciated.

Thanks.

Just a quick addition to mention that I also tried another TB module “FileLink provider for WebDAV” by Geoff Lankow & John Bieling, using the only weddav URL that nextcloud provides OR the sharing URL I can get for a subfolder on my nextcloud instance … and both failed completely.

So the question remains …

It is in fact a problem with the receiving mail Server.
Had a talk about with german Telecom. They disliked the link created by file-link. After explanation, they fixed the problem (Telecom has own instances of nextcloud).

Maybe we can make a List of the receiving mail provider and contact them one by one.

As i said, my problem was Telecom