Fehler: "DNS-Nichtübereinstimmung oder einer ausgehenden Firewall-Regel"

Hallo zusammen,

ich habe folgendes Problem.
Immer wieder wird mir Folgendes angezeigt:
“Dieser Fehler kann das Ergebnis einer serverseitigen DNS-Nichtübereinstimmung oder einer ausgehenden Firewall-Regel sein”
Das in mehrfacher Ausführung bei Überprüfungen von Collabora, WebDAV, …

Gleichzeitig kann ich beispielsweise nicht auf mein Collabora-Backend zugreifen (keine Verbindung möglich).

In den Logs steht dann beispielsweise sowas:

ConnectException
cURL error 7: Failed to connect to cloud.malinowski-ffm.de port 443 after 1 ms: Could not connect to server (see libcurl - Error Codes) for https://cloud.malinowski-ffm.de/hosting/discovery

Ich habe hier teilweise schon ähnliche Fehler gefunden, die aber mit dem Update auf 30.0.1 alle scheinbar behoben wurden. Bei mir leider nicht…

Das System ist eine frische Nextcloud-Instanz auf Ubuntu (AIO) nach Installationsanleitung von GitHub - nextcloud/all-in-one: 📦 The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance.

Kurze Infos dazu:

  • V-Server bei Netcup, DNS / Domain & E-Mailserver bei Strato

  • Betriebssystem: Ubuntu 24.04., Linux 6.8.0-47-generic x86_64

  • Nextcloud Version: NC Hub 9 (30.0.1)

  • PHP Version: 8.2.24

  • Datenbank: PostgreSQL 16.4 on x86_64-pc-linux-musl

  • Apache: 2.4.62

  • NC wie gesagt in Docker-Containern (AIO) mit:
    – Collabora
    – Imaginary
    – Nextcloud Talk
    – Docker Socket Proxy

  • Ich habe ein externes Datenverzeichnes unter /mnt/ncdata

  • Als Firewall benutze ich UFW (ja ich weiß) mit folgenden offenen Ports:
    – 22/tcp
    – 80/tcp
    – 8443/tcp
    – 3478/tcp + udp
    – 443/tcp
    – von 127.0.0.1 alles freigegeben
    – Alles oben für ipv4 & ipv6

  • Auf 30.0.1 habe ich natürlich erst vor kurzem geupdated. Hatte gehofft, dass dadurch die Probleme verschwinden. Diese traten jedoch auch schon davor auf.

  • Der Fehler ist ursprünglich das erste Mal bei dem Umzug von einer “normalen” NC auf NC AIO entstanden.

Ich hoffe, ihr könnt mir helfen. Ich glaube, dass es an irgendeiner Konfiguration von der alten NC liegt. Jedoch habe ich nichts gefunden.

Hier jetzt nochmal der Output von occ config:list

{
    "system": {
        "one-click-instance": true,
        "one-click-instance.user-limit": 100,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "check_data_directory_permissions": false,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "overwritehost": "cloud.malinowski-ffm.de",
        "overwriteprotocol": "https",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "cloud.malinowski-ffm.de",
            "127.0.0.1",
            "185.216.178.54"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "30.0.1.2",
        "overwrite.cli.url": "https:\/\/cloud.malinowski-ffm.de\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "loglevel": 2,
        "log_type": "file",
        "logfile": "\/var\/www\/html\/data\/nextcloud.log",
        "log_rotate_size": 10485760,
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "preview_max_x": 2048,
        "preview_max_y": 2048,
        "jpeg_quality": 60,
        "enabledPreviewProviders": {
            "1": "OC\\Preview\\Image",
            "2": "OC\\Preview\\MarkDown",
            "3": "OC\\Preview\\MP3",
            "4": "OC\\Preview\\TXT",
            "5": "OC\\Preview\\OpenDocument",
            "6": "OC\\Preview\\Movie",
            "7": "OC\\Preview\\Krita",
            "0": "OC\\Preview\\Imaginary"
        },
        "enable_previews": true,
        "upgrade.disable-web": true,
        "mail_smtpmode": "smtp",
        "trashbin_retention_obligation": "auto, 30",
        "versions_retention_obligation": "auto, 30",
        "activity_expire_days": 30,
        "simpleSignUpLink.shown": false,
        "share_folder": "\/Shared",
        "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
        "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
        "updatedirectory": "\/nc-updater",
        "maintenance_window_start": 100,
        "allow_local_remote_servers": true,
        "davstorage.request_timeout": 3600,
        "htaccess.RewriteBase": "\/",
        "dbpersistent": false,
        "auth.bruteforce.protection.enabled": true,
        "ratelimit.protection.enabled": true,
        "files_external_allow_create_new_local": false,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
        "preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "memories.db.triggers.fcu": true,
        "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-musl",
        "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "defaultapp": "dashboard,files,activity,spreed,calendar,announcementcenter",
        "default_phone_region": "DE",
        "updater.release.channel": "stable",
        "memory_limit=512MB": "",
        "memory_limit": {
            "512MB": "",
            "512M": ""
        },
        "app_install_overwrite": [
            "nextcloud-aio",
            "issuetemplate"
        ],
        "forbidden_filename_basenames": [
            "con",
            "prn",
            "aux",
            "nul",
            "com0",
            "com1",
            "com2",
            "com3",
            "com4",
            "com5",
            "com6",
            "com7",
            "com8",
            "com9",
            "com\u00b9",
            "com\u00b2",
            "com\u00b3",
            "lpt0",
            "lpt1",
            "lpt2",
            "lpt3",
            "lpt4",
            "lpt5",
            "lpt6",
            "lpt7",
            "lpt8",
            "lpt9",
            "lpt\u00b9",
            "lpt\u00b2",
            "lpt\u00b3"
        ],
        "forbidden_filename_characters": [
            "<",
            ">",
            ":",
            "\"",
            "|",
            "?",
            "*",
            "\\",
            "\/"
        ],
        "forbidden_filename_extensions": [
            " ",
            ".",
            ".filepart",
            ".part"
        ]
    },
    "apps": {
        "activity": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "3.0.0",
            "notify_notification_calendar": "1",
            "enable_email": "no",
            "notify_notification_group_settings": "0",
            "notify_email_group_settings": "1",
            "notify_notification_security": "1",
            "notify_notification_personal_settings": "1",
            "notify_notification_favorite": "0",
            "notify_notification_file_changed": "0",
            "notify_email_file_changed": "0",
            "notify_notification_file_favorite_changed": "0",
            "notify_notification_announcementcenter": "0",
            "notify_notification_circles_as_non_member": "0",
            "notify_email_circles_as_non_member": "0",
            "notify_notification_circles_as_member": "0",
            "notify_email_circles_as_member": "0",
            "notify_notification_circles_as_moderator": "0",
            "notify_email_circles_as_moderator": "1",
            "notify_notification_comments": "0",
            "notify_email_comments": "0",
            "notify_notification_spreed": "0",
            "notify_email_spreed": "0",
            "notify_email_calendar": "0",
            "notify_email_calendar_event": "0",
            "notify_email_calendar_todo": "0",
            "notify_notification_contacts": "0",
            "notify_email_contacts": "0",
            "notify_notification_shared": "0",
            "notify_email_shared": "0",
            "notify_notification_remote_share": "0",
            "notify_email_remote_share": "0",
            "notify_notification_public_links": "0",
            "notify_email_public_links": "0",
            "notify_notification_systemtags": "0",
            "notify_email_systemtags": "0",
            "notify_notification_twofactor_totp": "1",
            "notify_setting_batchtime": "3600",
            "notify_setting_self": "0",
            "notify_setting_selfemail": "0",
            "notify_notification_calendar_event": "1",
            "notify_notification_calendar_todo": "1"
        },
        "admin_audit": {
            "types": "logging",
            "enabled": "yes",
            "logfile": "\/var\/www\/html\/data\/audit.log",
            "installed_version": "1.20.0"
        },
        "announcementcenter": {
            "enabled": "yes",
            "types": "logging",
            "installed_version": "7.0.1"
        },
        "app_api": {
            "default_daemon_config": "docker_aio",
            "installed_version": "4.0.0",
            "types": "",
            "enabled": "yes"
        },
        "backgroundjob": {
            "lastjob": "114"
        },
        "bruteforcesettings": {
            "enabled": "yes",
            "types": "",
            "installed_version": "3.0.0"
        },
        "calendar": {
            "types": "",
            "enabled": "yes",
            "installed_version": "5.0.1"
        },
        "circles": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "installed_version": "30.0.0-dev",
            "loopback_tmp_scheme": "https",
            "migration_22": "1",
            "migration_run": "0",
            "loopback_tmp_path": "\/",
            "maintenance_run": "0",
            "maintenance_update": "{\"3\":1729632896,\"2\":1729632896,\"1\":1729632896}"
        },
        "cloud_federation_api": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.13.0"
        },
        "comments": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "1.20.1"
        },
        "contacts": {
            "types": "dav",
            "installed_version": "6.1.0",
            "enabled": "yes"
        },
        "contactsinteraction": {
            "types": "dav",
            "enabled": "yes",
            "installed_version": "1.11.0"
        },
        "core": {
            "installedat": "1722259563.4978",
            "vendor": "nextcloud",
            "metadataGenerationDone": true,
            "public_files": "files_sharing\/public.php",
            "moveavatarsdone": "yes",
            "previewsCleanedUp": "1",
            "lastcron": 1729632896,
            "backgroundjobs_mode": "cron",
            "emailTestSuccessful": "1",
            "lastupdateResult": "[]",
            "lastupdatedat": 1729632401,
            "oc.integritycheck.checker": [],
            "files_metadata": {
                "photos-original_date_time": {
                    "value": null,
                    "type": "int",
                    "etag": "",
                    "indexed": true,
                    "editPermission": 0
                },
                "photos-size": {
                    "value": null,
                    "type": "array",
                    "etag": "",
                    "indexed": false,
                    "editPermission": 0
                },
                "photos-exif": {
                    "value": null,
                    "type": "array",
                    "etag": "",
                    "indexed": false,
                    "editPermission": 0
                },
                "photos-ifd0": {
                    "value": null,
                    "type": "array",
                    "etag": "",
                    "indexed": false,
                    "editPermission": 0
                },
                "blurhash": {
                    "value": null,
                    "type": "string",
                    "etag": "89cf1dbfc69d6ecdb23edae748e0043d",
                    "indexed": false,
                    "editPermission": 0
                },
                "photos-gps": {
                    "value": null,
                    "type": "array",
                    "etag": "",
                    "indexed": false,
                    "editPermission": 0
                },
                "photos-place": {
                    "value": null,
                    "type": "string",
                    "etag": "",
                    "indexed": true,
                    "editPermission": 0
                }
            }
        },
        "dashboard": {
            "types": "",
            "enabled": "yes",
            "installed_version": "7.10.0"
        },
        "dav": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.31.1",
            "regeneratedBirthdayCalendarsForYearFix": "yes",
            "buildCalendarSearchIndex": "yes",
            "buildCalendarReminderIndex": "yes",
            "builtSocialSearchIndex": "yes",
            "chunks_migrated": "1"
        },
        "deck": {
            "installed_version": "1.13.1",
            "types": "dav",
            "enabled": "no"
        },
        "external": {
            "jwt_token_pubkey_es256": "-----BEGIN PUBLIC KEY-----\nMFkwEwYHKoZIzj0CAQYIKoZIzj0DAQcDQgAEEDq\/YL9EBgN4Y8FyNM+ffPzYiIt5\nVZst7r99SK4j70SHjNOlK0nWtT4bQsAZ+LzoPujtG6D+JdbOGQ3AuSoJWQ==\n-----END PUBLIC KEY-----\n",
            "types": "",
            "installed_version": "5.5.2",
            "enabled": "yes",
            "max_site": 1,
            "sites": "***REMOVED SENSITIVE VALUE***",
            "jwt_token_privkey_es256": "***REMOVED SENSITIVE VALUE***"
        },
        "federatedfilesharing": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.20.0"
        },
        "federation": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.20.0"
        },
        "files": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "2.2.0",
            "mimetype_version": "30.0.1.2"
        },
        "files_accesscontrol": {
            "types": "filesystem",
            "installed_version": "1.20.1",
            "enabled": "yes"
        },
        "files_automatedtagging": {
            "types": "filesystem",
            "installed_version": "1.20.0",
            "enabled": "yes"
        },
        "files_downloadlimit": {
            "types": "",
            "enabled": "yes",
            "installed_version": "3.0.0"
        },
        "files_pdfviewer": {
            "types": "",
            "enabled": "yes",
            "installed_version": "3.0.0"
        },
        "files_reminders": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.3.0"
        },
        "files_sharing": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.22.0"
        },
        "files_trashbin": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "installed_version": "1.20.1"
        },
        "files_versions": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "installed_version": "1.23.0"
        },
        "firstrunwizard": {
            "installed_version": "2.18.0",
            "types": "logging",
            "enabled": "no"
        },
        "groupfolders": {
            "types": "filesystem,dav",
            "enabled": "yes",
            "installed_version": "18.0.3"
        },
        "impersonate": {
            "types": "prevent_group_restriction",
            "installed_version": "1.17.0",
            "enabled": "yes"
        },
        "issuetemplate": {
            "installed_version": "0.7.0",
            "types": "",
            "enabled": "yes"
        },
        "logreader": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "3.0.0"
        },
        "lookup_server_connector": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.18.0"
        },
        "memories": {
            "installed_version": "7.3.1",
            "types": "",
            "last_index_job_status": "[BUG] uncaught exception: Class \"OCA\\Memories\\Service\\ProcessClosedException\" not found",
            "last_index_job_status_type": "error",
            "last_index_job_duration": "300.16",
            "enabled": "no",
            "last_index_job_start": "1722342796"
        },
        "nextcloud-aio": {
            "installed_version": "0.6.0",
            "types": "",
            "enabled": "yes"
        },
        "nextcloud_announcements": {
            "types": "logging",
            "enabled": "yes",
            "pub_date": "Thu, 24 Oct 2019 00:00:00 +0200",
            "installed_version": "2.0.0"
        },
        "notes": {
            "installed_version": "4.10.1",
            "types": "",
            "enabled": "no"
        },
        "notifications": {
            "types": "logging",
            "enabled": "yes",
            "installed_version": "3.0.0"
        },
        "notify_push": {
            "installed_version": "0.7.0",
            "types": "filesystem",
            "base_endpoint": "https:\/\/cloud.malinowski-ffm.de\/push",
            "enabled": "yes"
        },
        "oauth2": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "1.18.1"
        },
        "password_policy": {
            "types": "authentication",
            "enabled": "yes",
            "installed_version": "2.0.0"
        },
        "photos": {
            "types": "dav,authentication",
            "enabled": "yes",
            "installed_version": "3.0.2",
            "lastPlaceMappedUser": "admin",
            "lastPlaceMappingDone": "true"
        },
        "preview": {
            "jpeg_quality": "60"
        },
        "privacy": {
            "types": "",
            "enabled": "yes",
            "installed_version": "2.0.0"
        },
        "provisioning_api": {
            "types": "prevent_group_restriction",
            "enabled": "yes",
            "installed_version": "1.20.0"
        },
        "recommendations": {
            "types": "",
            "enabled": "yes",
            "installed_version": "3.0.0"
        },
        "related_resources": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.5.0"
        },
        "richdocuments": {
            "enabled": "yes",
            "wopi_url": "http:\/\/127.0.0.1",
            "types": "prevent_group_restriction",
            "wopi_allowlist": "127.0.1.1,::1,127.0.0.1\/8,192.168.0.0\/16,172.16.0.0\/12,10.0.0.0\/8,fd00::\/8,::1",
            "wopi_callback_url": "",
            "installed_version": "8.5.2",
            "disable_certificate_verification": "yes"
        },
        "richdocumentscode": {
            "types": "",
            "enabled": "no",
            "installed_version": "24.4.702"
        },
        "serverinfo": {
            "types": "",
            "enabled": "yes",
            "installed_version": "2.0.0",
            "cached_count_filecache": "478321",
            "cached_count_storages": "7",
            "phpinfo": "yes"
        },
        "settings": {
            "types": "",
            "enabled": "yes",
            "installed_version": "1.13.0"
        },
        "sharebymail": {
            "types": "filesystem",
            "enabled": "yes",
            "installed_version": "1.20.0"
        },
        "spreed": {
            "installed_version": "20.0.1",
            "types": "dav,prevent_group_restriction",
            "project_access_invalidated": "1",
            "turn_servers": "***REMOVED SENSITIVE VALUE***",
            "stun_servers": "***REMOVED SENSITIVE VALUE***",
            "enabled": "yes",
            "signaling_servers": "***REMOVED SENSITIVE VALUE***",
            "signaling_token_privkey_es256": "***REMOVED SENSITIVE VALUE***",
            "signaling_token_pubkey_es256": "***REMOVED SENSITIVE VALUE***",
            "has_reference_id": "yes"
        },
        "support": {
            "types": "session",
            "enabled": "yes",
            "installed_version": "2.0.0",
            "SwitchUpdaterServerHasRun": "yes"
        },
        "survey_client": {
            "types": "",
            "enabled": "yes",
            "installed_version": "2.0.0",
            "last_sent": "1729622375",
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}

Hi, kannst du einmal How to debug problems with Collabora and/or Talk · nextcloud/all-in-one · Discussion #1358 · GitHub durchgehen?

1 Like

Stark, dass mir das keiner auf Englisch schicken konnte und ich erst im Deutschen Forum dafür ne Antwort kriege. Das hatte ich auf GitHub auch schon gesehen, habe nur den Teil am Anfang einfach überlesen. Ich hatte die Domain noch in der Hosts-Datei stehen - merci :sweat_smile: