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Getting help
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- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 30.0.4
- Operating system and version (e.g., Ubuntu 24.04):
- FreeBSD 14.1
- Web server and version (e.g, Apache 2.4.25):
- nginx 1.24.0
- Reverse proxy and version _(e.g. nginx 1.27.2)
- ?
- PHP version (e.g, 8.3):
- 8.2.14
- Is this the first time you’ve seen this error? (Yes / No):
- yes
- When did this problem seem to first start?
- after upgrading cospend
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- various.
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No.
Summary of the issue you are facing:
After upgrading cospend, the system is in maintenance mode and it wants to run an upgrade. The upgrade always fails. From my console:
[nextcloud@nextcloud ~/nextcloud]$ php occ upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Setting log level to debug
Turned on maintenance mode
Updating database schema
Updated database
Updating <cospend> ...
Exception: Database error when running migration 020001Date20240901171117 for app cospend
An exception occurred while executing a query: SQLSTATE[42501]: Insufficient privilege: 7 ERROR: permission denied for schema public
LINE 1: CREATE TABLE oc_cospend_invitations (id BIGSERIAL NOT NULL, ...
^
Update failed
Maintenance mode is kept active
Resetting log level
The only way I was able to get things running again was to disable the cospend app and then exit maintenance mode.
My strong suspicion is that this is due to PostgreSQL requiring something that mysql does not — and the app author never fully testing that upgrade.
Steps to replicate it (hint: details matter!):
- upgrade cospend
- phail.
Log entries
Nextcloud
see above
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system
or similar is best, but, if not possible, the contents of your config.php
file from /path/to/nextcloud
is fine (make sure to remove any identifiable information!):
{
"system": {
"filelocking.enabled": true,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"apps_paths": [
{
"path": "\/usr\/local\/www\/nextcloud\/apps",
"url": "\/apps",
"writable": true
}
],
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nextcloud.adomain.ca",
"nextcloud.adomainworks.ca",
"nextcloud.adomain.ca",
"v4.nextcloud.adomain.ca",
"v6.nextcloud.adomain.ca"
],
"config_is_read_only": false,
"default_phone_region": "ISO 3166-2:CA",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "30.0.4.1",
"overwrite.cli.url": "http:\/\/localhost",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"maintenance_window_start": 7,
"maintenance": false,
"theme": "",
"loglevel": 0,
"updater.release.channel": "stable",
"app_install_overwrite": [
"spreed"
],
"debug": false,
"memories.exiftool_no_local": true,
"memories.vod.path": "\/usr\/local\/www\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/local\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/local\/bin\/ffprobe"
},
"apps": {
"activity": {
"types": "filesystem",
"enabled": "yes",
"notify_notification_group_settings": "1",
"notify_notification_security": "1",
"notify_notification_personal_settings": "0",
"notify_notification_favorite": "0",
"notify_email_favorite": "0",
"notify_notification_file_changed": "0",
"notify_email_file_changed": "0",
"notify_notification_file_favorite_changed": "1",
"notify_email_file_favorite_changed": "0",
"notify_notification_comments": "0",
"notify_email_comments": "0",
"notify_notification_deck": "0",
"notify_email_deck": "0",
"notify_notification_deck_comment": "0",
"notify_email_deck_comment": "0",
"notify_notification_deck_card_description": "0",
"notify_email_deck_card_description": "0",
"notify_notification_calendar": "0",
"notify_email_calendar": "0",
"notify_notification_calendar_event": "0",
"notify_email_calendar_event": "0",
"notify_notification_calendar_todo": "0",
"notify_email_calendar_todo": "0",
"notify_notification_shared": "0",
"notify_email_shared": "0",
"notify_notification_remote_share": "0",
"notify_email_remote_share": "0",
"notify_notification_public_links": "0",
"notify_email_public_links": "0",
"notify_notification_spreed": "1",
"notify_email_spreed": "0",
"notify_notification_systemtags": "0",
"notify_email_systemtags": "0",
"notify_setting_batchtime": "3600",
"notify_setting_self": "0",
"notify_setting_selfemail": "0",
"installed_version": "3.0.0"
},
"admin_audit": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.20.0"
},
"analytics": {
"types": "",
"installed_version": "5.2.0",
"enabled": "no"
},
"announcementcenter": {
"types": "logging",
"enabled": "yes",
"installed_version": "7.0.1"
},
"app_api": {
"types": "",
"enabled": "yes",
"installed_version": "4.0.3"
},
"audioplayer": {
"types": "filesystem",
"installed_version": "3.2.4",
"enabled": "no"
},
"backgroundjob": {
"lastjob": "731864"
},
"breezedark": {
"theme_enabled": "1",
"theme_login_page": "1",
"installed_version": "25.0.1",
"enabled": "no",
"types": "",
"theme_settings_version": "2"
},
"bruteForce": {
"whitelist_1": "2001:1111::\/32",
"whitelist_3": "172.17.100.0\/20"
},
"bruteforcesettings": {
"types": "",
"enabled": "yes",
"installed_version": "3.0.0"
},
"calendar": {
"types": "",
"enabled": "yes",
"installed_version": "5.0.8"
},
"camerarawpreviews": {
"types": "filesystem",
"installed_version": "0.8.6",
"enabled": "no"
},
"circles": {
"migration_22": "1",
"migration_22_1": "1",
"types": "filesystem,dav",
"enabled": "yes",
"loopback_tmp_scheme": "http",
"migration_run": "0",
"installed_version": "30.0.0",
"maintenance_run": "0",
"maintenance_update": "{\"maximum\":4,\"3\":1735070440,\"2\":1735070440,\"1\":1735070440,\"4\":1653616801,\"5\":1653102000}"
},
"cloud_federation_api": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "1.13.0"
},
"comments": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.20.1"
},
"contacts": {
"types": "dav",
"enabled": "yes",
"installed_version": "6.1.2"
},
"contactsinteraction": {
"types": "dav",
"enabled": "yes",
"installed_version": "1.11.0"
},
"cookbook": {
"types": "",
"enabled": "yes",
"installed_version": "0.11.2"
},
"core": {
"installedat": "1546479189.5067",
"vendor": "nextcloud",
"public_files": "files_sharing\/public.php",
"public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
"backgroundjobs_mode": "cron",
"updater.secret.created": 1734158502,
"files_metadata_installed": "1",
"scss.variables": "db81cddf52fdb3c8ca1e4c859e214124",
"enterpriseLogoChecked": "yes",
"moveavatarsdone": "yes",
"previewsCleanedUp": "1",
"shareapi_default_internal_expire_date": "no",
"default_encryption_module": "OC_DEFAULT_MODULE",
"theming.variables": "b92d206521717ac032f8aa58d3c7ff2f",
"metadataGenerationDone": true,
"lastupdatedat": 1735070041,
"lastupdateResult": "[]",
"lastcron": 1735070439,
"files_metadata": {
"photos-original_date_time": {
"value": null,
"type": "int",
"etag": "",
"indexed": true,
"editPermission": 0
},
"photos-size": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-exif": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-ifd0": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-gps": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-place": {
"value": null,
"type": "string",
"etag": "",
"indexed": true,
"editPermission": 0
},
"files-live-photo": {
"value": null,
"type": "string",
"etag": "",
"indexed": false,
"editPermission": 0
},
"blurhash": {
"value": null,
"type": "string",
"etag": "13413a698c63cc66b838b643540e0ff7",
"indexed": false,
"editPermission": 0
}
},
"oc.integritycheck.checker": []
},
"cospend": {
"installed_version": "2.0.0",
"types": "",
"enabled": "no"
},
"dashboard": {
"types": "",
"enabled": "yes",
"installed_version": "7.10.0"
},
"dav": {
"types": "filesystem",
"enabled": "yes",
"sendEventRemindersPush": "yes",
"buildCalendarSearchIndex": "yes",
"buildCalendarReminderIndex": "yes",
"regeneratedBirthdayCalendarsForYearFix": "yes",
"chunks_migrated": "1",
"installed_version": "1.31.1",
"builtSocialSearchIndex": "yes"
},
"deck": {
"types": "dav",
"enabled": "yes",
"installed_version": "1.14.2"
},
"drawio": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "3.0.3"
},
"encryption": {
"installed_version": "2.8.1",
"types": "filesystem",
"enabled": "no",
"recoveryKeyId": "recoveryKey_1018c59e",
"publicShareKeyId": "pubShare_1018c59e",
"masterKeyId": "master_1018c59e"
},
"end_to_end_encryption": {
"installed_version": "1.12.4",
"types": "filesystem,dav",
"enabled": "no"
},
"epubviewer": {
"types": "",
"enabled": "no",
"installed_version": "1.6.3"
},
"federatedfilesharing": {
"types": "",
"enabled": "yes",
"installed_version": "1.20.0"
},
"federation": {
"types": "authentication",
"enabled": "yes",
"autoAddServers": "1",
"installed_version": "1.20.0"
},
"files": {
"types": "filesystem",
"enabled": "yes",
"cronjob_scan_files": "500",
"mimetype_version": "30.0.2.2",
"installed_version": "2.2.0"
},
"files_3dmodelviewer": {
"types": "",
"enabled": "yes",
"installed_version": "0.0.15"
},
"files_accesscontrol": {
"installed_version": "1.16.0",
"enabled": "no",
"types": "filesystem"
},
"files_automatedtagging": {
"types": "filesystem",
"installed_version": "1.20.0",
"enabled": "yes"
},
"files_downloadlimit": {
"types": "",
"enabled": "yes",
"installed_version": "3.0.0"
},
"files_markdown": {
"types": "",
"installed_version": "2.4.0",
"enabled": "no"
},
"files_pdfviewer": {
"types": "",
"enabled": "yes",
"installed_version": "3.0.0"
},
"files_reminders": {
"types": "",
"enabled": "yes",
"installed_version": "1.3.0"
},
"files_rightclick": {
"types": "",
"enabled": "no",
"installed_version": "1.6.0"
},
"files_sharing": {
"types": "filesystem",
"enabled": "yes",
"outgoing_server2server_group_share_enabled": "yes",
"incoming_server2server_group_share_enabled": "yes",
"installed_version": "1.22.0"
},
"files_texteditor": {
"types": "",
"enabled": "no",
"installed_version": "2.8.0"
},
"files_trashbin": {
"types": "filesystem,dav",
"enabled": "yes",
"installed_version": "1.20.1"
},
"files_versions": {
"types": "filesystem,dav",
"enabled": "yes",
"installed_version": "1.23.0"
},
"firstrunwizard": {
"types": "logging",
"enabled": "yes",
"installed_version": "3.0.0"
},
"forms": {
"types": "",
"enabled": "yes",
"installed_version": "4.3.4"
},
"fulltextsearch": {
"installed_version": "26.0.0",
"types": "",
"enabled": "no",
"migration_24": "0"
},
"gallery": {
"types": "",
"enabled": "no",
"installed_version": "18.4.0"
},
"gpxpod": {
"maptiler_api_key": "***REMOVED SENSITIVE VALUE***",
"installed_version": "7.0.4",
"enabled": "yes",
"types": ""
},
"groupfolders": {
"types": "filesystem,dav",
"enabled": "yes",
"installed_version": "18.0.8"
},
"impersonate": {
"types": "",
"installed_version": "1.10.0",
"enabled": "no"
},
"integration_github": {
"types": "",
"enabled": "no",
"client_id": "***REMOVED SENSITIVE VALUE***",
"client_secret": "***REMOVED SENSITIVE VALUE***",
"installed_version": "3.1.1"
},
"integration_mastodon": {
"installed_version": "2.0.6",
"types": "",
"enabled": "yes",
"oauth_instance_url": "nojack.easydns.ca",
"use_popup": "1"
},
"logreader": {
"enabled": "yes",
"types": "logging",
"installed_version": "3.0.0"
},
"lookup_server_connector": {
"types": "authentication",
"enabled": "yes",
"installed_version": "1.18.0"
},
"mail": {
"types": "",
"enabled": "yes",
"installed_version": "4.1.1"
},
"maps": {
"types": "filesystem",
"enabled": "no",
"lastAddressLookup": "1653626019",
"installed_version": "1.5.0"
},
"memories": {
"last_index_job_status": "Indexing process stopped before completion. Will continue on next run",
"last_index_job_status_type": "info",
"installed_version": "7.4.1",
"types": "",
"enabled": "yes",
"last_index_job_duration": "300.02",
"last_index_job_start": "1735070139"
},
"news": {
"types": "",
"enabled": "no",
"installed_version": "25.1.2"
},
"nextcloud_announcements": {
"types": "logging",
"enabled": "yes",
"pub_date": "Thu, 24 Oct 2019 00:00:00 +0200",
"installed_version": "2.0.0"
},
"notes": {
"types": "",
"enabled": "yes",
"installed_version": "4.11.0"
},
"notifications": {
"types": "logging",
"enabled": "yes",
"installed_version": "3.0.0"
},
"oauth2": {
"types": "authentication",
"enabled": "yes",
"installed_version": "1.18.1"
},
"onlyoffice": {
"types": "prevent_group_restriction",
"demo": "{\"available\":true,\"enabled\":false,\"start\":{\"date\":\"2020-12-27 22:34:16.936642\",\"timezone_type\":3,\"timezone\":\"UTC\"}}",
"DocumentServerUrl": "https:\/\/zbeeble.net\/",
"verify_peer_off": "false",
"DocumentServerInternalUrl": "",
"jwt_secret": "***REMOVED SENSITIVE VALUE***",
"StorageUrl": "",
"settings_error": "cURL error 7: Failed to connect to zbeeble.net port 443: Connection refused (see https:\/\/curl.haxx.se\/libcurl\/c\/libcurl-errors.html)",
"enabled": "yes",
"installed_version": "9.5.0"
},
"password_policy": {
"enabled": "yes",
"types": "authentication",
"installed_version": "2.0.0",
"enforceHaveIBeenPwned": "1"
},
"photos": {
"enabled": "yes",
"types": "dav,authentication",
"lastPlaceMappedUser": "will",
"lastPlaceMappingDone": "true",
"installed_version": "3.0.2"
},
"previewgenerator": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "5.7.0"
},
"privacy": {
"readableLocation": "ca",
"types": "",
"enabled": "yes",
"installed_version": "2.0.0"
},
"provisioning_api": {
"types": "prevent_group_restriction",
"enabled": "yes",
"installed_version": "1.20.0"
},
"quicknotes": {
"enabled": "no",
"types": "",
"installed_version": "0.8.5"
},
"recommendations": {
"types": "",
"enabled": "yes",
"installed_version": "3.0.0"
},
"related_resources": {
"types": "",
"enabled": "yes",
"installed_version": "1.5.0"
},
"serverinfo": {
"types": "",
"enabled": "yes",
"installed_version": "2.0.0",
"cached_count_storages": "50",
"cached_count_filecache": "5821218"
},
"settings": {
"types": "",
"enabled": "yes",
"installed_version": "1.13.0"
},
"sharebymail": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "1.20.0"
},
"socialsharing_email": {
"types": "",
"enabled": "yes",
"installed_version": "3.2.0"
},
"spreed": {
"signaling_ticket_secret": "***REMOVED SENSITIVE VALUE***",
"federation_enabled": "yes",
"has_reference_id": "yes",
"types": "dav,prevent_group_restriction",
"stun_servers": "***REMOVED SENSITIVE VALUE***",
"project_access_invalidated": "1",
"signaling_token_privkey_es256": "***REMOVED SENSITIVE VALUE***",
"signaling_token_pubkey_es256": "***REMOVED SENSITIVE VALUE***",
"turn_servers": "***REMOVED SENSITIVE VALUE***",
"federation_only_trusted_servers": "1",
"enabled": "yes",
"installed_version": "20.1.1"
},
"support": {
"enabled": "yes",
"SwitchUpdaterServerHasRun": "yes",
"types": "session",
"installed_version": "2.0.0"
},
"survey_client": {
"types": "",
"enabled": "yes",
"installed_version": "2.0.0",
"last_sent": "1733475315",
"last_report": "{\"id\":\"oc21rultxsk7\",\"items\":[[\"server\",\"version\",\"30.0.2.2\"],[\"server\",\"code\",\"other\"],[\"server\",\"enable_avatars\",\"yes\"],[\"server\",\"enable_previews\",\"yes\"],[\"server\",\"memcache.local\",\"\\\\OC\\\\Memcache\\\\APCu\"],[\"server\",\"memcache.distributed\",\"none\"],[\"server\",\"asset-pipeline.enabled\",\"no\"],[\"server\",\"filelocking.enabled\",\"yes\"],[\"server\",\"memcache.locking\",\"\\\\OC\\\\Memcache\\\\Redis\"],[\"server\",\"debug\",\"no\"],[\"server\",\"cron\",\"cron\"],[\"php\",\"version\",\"8.2.14\"],[\"php\",\"memory_limit\",536870912],[\"php\",\"max_execution_time\",0],[\"php\",\"upload_max_filesize\",10737418240],[\"database\",\"type\",\"pgsql\"],[\"database\",\"version\",\"PostgreSQL 16.4 on amd64-portbld-freebsd13.4, compiled by clang version 15.0.7, 64-bit\"],[\"database\",\"size\",5030801891],[\"apps\",\"files_accesscontrol\",\"disabled\"],[\"apps\",\"quicknotes\",\"disabled\"],[\"apps\",\"gallery\",\"disabled\"],[\"apps\",\"files_texteditor\",\"disabled\"],[\"apps\",\"fulltextsearch\",\"disabled\"],[\"apps\",\"integration_mastodon\",\"2.0.6\"],[\"apps\",\"tasks\",\"0.16.1\"],[\"apps\",\"epubviewer\",\"disabled\"],[\"apps\",\"files_reminders\",\"1.3.0\"],[\"apps\",\"camerarawpreviews\",\"disabled\"],[\"apps\",\"analytics\",\"disabled\"],[\"apps\",\"audioplayer\",\"disabled\"],[\"apps\",\"files_markdown\",\"disabled\"],[\"apps\",\"end_to_end_encryption\",\"disabled\"],[\"apps\",\"provisioning_api\",\"1.20.0\"],[\"apps\",\"sharebymail\",\"1.20.0\"],[\"apps\",\"integration_github\",\"disabled\"],[\"apps\",\"maps\",\"disabled\"],[\"apps\",\"files_rightclick\",\"disabled\"],[\"apps\",\"twofactor_backupcodes\",\"1.19.0\"],[\"apps\",\"whiteboard\",\"1.0.4\"],[\"apps\",\"encryption\",\"disabled\"],[\"apps\",\"breezedark\",\"disabled\"],[\"apps\",\"news\",\"disabled\"],[\"apps\",\"oauth2\",\"1.18.1\"],[\"apps\",\"photos\",\"3.0.2\"],[\"apps\",\"files\",\"2.2.0\"],[\"apps\",\"dav\",\"1.31.1\"],[\"apps\",\"files_sharing\",\"1.22.0\"],[\"apps\",\"socialsharing_email\",\"3.2.0\"],[\"apps\",\"files_trashbin\",\"1.20.1\"],[\"apps\",\"files_versions\",\"1.23.0\"],[\"apps\",\"workflowengine\",\"2.12.0\"],[\"apps\",\"admin_audit\",\"1.20.0\"],[\"apps\",\"comments\",\"1.20.1\"],[\"apps\",\"firstrunwizard\",\"3.0.0\"],[\"apps\",\"logreader\",\"3.0.0\"],[\"apps\",\"nextcloud_announcements\",\"2.0.0\"],[\"apps\",\"notifications\",\"3.0.0\"],[\"apps\",\"systemtags\",\"1.20.0\"],[\"apps\",\"theming\",\"2.5.0\"],[\"apps\",\"bruteforcesettings\",\"3.0.0\"],[\"apps\",\"contactsinteraction\",\"1.11.0\"],[\"apps\",\"dashboard\",\"7.10.0\"],[\"apps\",\"federatedfilesharing\",\"1.20.0\"],[\"apps\",\"files_pdfviewer\",\"3.0.0\"],[\"apps\",\"privacy\",\"2.0.0\"],[\"apps\",\"recommendations\",\"3.0.0\"],[\"apps\",\"settings\",\"1.13.0\"],[\"apps\",\"support\",\"2.0.0\"],[\"apps\",\"survey_client\",\"2.0.0\"],[\"apps\",\"text\",\"4.1.0\"],[\"apps\",\"updatenotification\",\"1.20.0\"],[\"apps\",\"user_status\",\"1.10.0\"],[\"apps\",\"viewer\",\"3.0.0\"],[\"apps\",\"weather_status\",\"1.10.0\"],[\"apps\",\"password_policy\",\"2.0.0\"],[\"apps\",\"activity\",\"3.0.0\"],[\"apps\",\"impersonate\",\"disabled\"],[\"apps\",\"forms\",\"4.3.4\"],[\"apps\",\"unsplash\",\"disabled\"],[\"apps\",\"related_resources\",\"1.5.0\"],[\"apps\",\"serverinfo\",\"2.0.0\"],[\"apps\",\"announcementcenter\",\"7.0.1\"],[\"apps\",\"onlyoffice\",\"9.5.0\"],[\"apps\",\"files_3dmodelviewer\",\"0.0.14\"],[\"apps\",\"cospend\",\"2.0.0\"],[\"apps\",\"federation\",\"1.20.0\"],[\"apps\",\"files_automatedtagging\",\"1.20.0\"],[\"apps\",\"cookbook\",\"0.11.2\"],[\"apps\",\"drawio\",\"3.0.3\"],[\"apps\",\"notes\",\"4.11.0\"],[\"apps\",\"suspicious_login\",\"8.0.0\"],[\"apps\",\"spreed\",\"20.0.2\"],[\"apps\",\"circles\",\"30.0.0\"],[\"apps\",\"cloud_federation_api\",\"1.13.0\"],[\"apps\",\"files_downloadlimit\",\"3.0.0\"],[\"apps\",\"memories\",\"7.4.1\"],[\"apps\",\"lookup_server_connector\",\"1.18.0\"],[\"apps\",\"app_api\",\"4.0.0\"],[\"apps\",\"webhook_listeners\",\"1.1.0-dev\"],[\"apps\",\"gpxpod\",\"7.0.4\"],[\"apps\",\"contacts\",\"6.1.1\"],[\"apps\",\"deck\",\"1.14.2\"],[\"apps\",\"calendar\",\"5.0.6\"],[\"apps\",\"groupfolders\",\"18.0.6\"],[\"apps\",\"mail\",\"4.0.5\"],[\"apps\",\"previewgenerator\",\"5.7.0\"],[\"stats\",\"num_files\",5820924],[\"stats\",\"num_users\",43],[\"stats\",\"num_storages\",50],[\"stats\",\"num_storages_local\",1],[\"stats\",\"num_storages_home\",49],[\"stats\",\"num_storages_other\",0],[\"stats\",\"num_comments\",37072],[\"stats\",\"num_comment_markers\",5],[\"stats\",\"num_systemtags\",0],[\"stats\",\"num_systemtags_mappings\",0],[\"files_sharing\",\"num_shares\",8934],[\"files_sharing\",\"num_shares_user\",32],[\"files_sharing\",\"num_shares_groups\",18],[\"files_sharing\",\"num_shares_link\",362],[\"files_sharing\",\"num_shares_link_no_password\",362],[\"files_sharing\",\"num_fed_shares_sent\",0],[\"files_sharing\",\"num_fed_shares_received\",0],[\"files_sharing\",\"permissions_10_19\",1668],[\"files_sharing\",\"permissions_3_4\",4],[\"files_sharing\",\"permissions_3_17\",318],[\"files_sharing\",\"permissions_1_31\",10],[\"files_sharing\",\"permissions_11_19\",6715],[\"files_sharing\",\"permissions_1_1\",1],[\"files_sharing\",\"permissions_0_15\",1],[\"files_sharing\",\"permissions_0_31\",16],[\"files_sharing\",\"permissions_4_17\",7],[\"files_sharing\",\"permissions_3_31\",5],[\"files_sharing\",\"permissions_2_31\",72],[\"files_sharing\",\"permissions_2_1\",2],[\"files_sharing\",\"permissions_2_17\",2],[\"files_sharing\",\"permissions_3_3\",1],[\"files_sharing\",\"permissions_4_3\",1],[\"files_sharing\",\"permissions_3_19\",2],[\"files_sharing\",\"permissions_0_19\",10],[\"files_sharing\",\"permissions_1_17\",1],[\"files_sharing\",\"permissions_2_19\",15],[\"files_sharing\",\"permissions_2_0\",2],[\"files_sharing\",\"permissions_3_1\",31],[\"files_sharing\",\"permissions_3_15\",1],[\"files_sharing\",\"permissions_4_19\",1],[\"files_sharing\",\"permissions_10_31\",3],[\"files_sharing\",\"permissions_0_17\",4],[\"files_sharing\",\"permissions_11_31\",21],[\"files_sharing\",\"permissions_0_1\",1],[\"files_sharing\",\"permissions_4_1\",4],[\"files_sharing\",\"permissions_4_31\",9],[\"files_sharing\",\"permissions_1_19\",6],[\"encryption\",\"enabled\",\"no\"],[\"encryption\",\"default_module\",\"yes\"]]}"
},
"suspicious_login": {
"types": "authentication",
"enabled": "yes",
"installed_version": "8.0.0"
},
"systemtags": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.20.0"
},
"tasks": {
"enabled": "yes",
"types": "",
"installed_version": "0.16.1"
},
"text": {
"enabled": "yes",
"types": "dav",
"installed_version": "4.1.0"
},
"theming": {
"types": "logging",
"enabled": "yes",
"installed_version": "2.5.0"
},
"twofactor_backupcodes": {
"types": "",
"enabled": "yes",
"installed_version": "1.19.0"
},
"unsplash": {
"unsplash\/style\/dashborad": "1",
"types": "",
"enabled": "no",
"installed_version": "3.0.3"
},
"updatenotification": {
"related_resources": "1.0.4",
"news": "21.2.0",
"integration_github": "2.0.4",
"types": "",
"enabled": "yes",
"files_automatedtagging": "1.15.3",
"onlyoffice": "9.3.0",
"breezedark": "24.0.2",
"cookbook": "0.11.1",
"tasks": "0.16.0",
"notes": "4.10.1",
"previewgenerator": "5.7.0",
"contacts": "6.1.2",
"files_rightclick": "0.15.1",
"update_check_errors": "0",
"unsplash": "2.2.1",
"files_markdown": "2.3.6",
"quicknotes": "0.7.3",
"fulltextsearch": "21.0.3",
"socialsharing_email": "3.1.0",
"epubviewer": "1.6.3",
"audioplayer": "3.3.0",
"bruteforcesettings": "2.4.0",
"integration_mastodon": "2.0.4",
"announcementcenter": "6.8.1",
"installed_version": "1.20.0",
"core": "30.0.4.1",
"mail": "4.1.1",
"groupfolders": "18.0.7",
"spreed": "20.1.1",
"calendar": "5.0.8",
"deck": "1.14.2",
"forms": "4.3.3",
"files_3dmodelviewer": "0.0.15",
"cospend": "3.0.5"
},
"user_status": {
"types": "",
"enabled": "yes",
"installed_version": "1.10.0"
},
"viewer": {
"types": "",
"enabled": "yes",
"installed_version": "3.0.0"
},
"weather_status": {
"types": "",
"enabled": "yes",
"installed_version": "1.10.0"
},
"webhook_listeners": {
"installed_version": "1.1.0-dev",
"types": "filesystem",
"enabled": "yes"
},
"whiteboard": {
"installed_version": "1.0.4",
"types": "",
"enabled": "yes"
},
"workflowengine": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "2.12.0"
}
}
}
Apps
The output of occ app:list
(if possible).
[nextcloud@nextcloud ~/nextcloud]$ php occ app:list
Enabled:
- activity: 3.0.0
- admin_audit: 1.20.0
- announcementcenter: 7.0.1
- app_api: 4.0.3
- bruteforcesettings: 3.0.0
- calendar: 5.0.8
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.2
- contactsinteraction: 1.11.0
- cookbook: 0.11.2
- dashboard: 7.10.0
- dav: 1.31.1
- deck: 1.14.2
- drawio: 3.0.3
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_3dmodelviewer: 0.0.15
- files_automatedtagging: 1.20.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- forms: 4.3.4
- gpxpod: 7.0.4
- groupfolders: 18.0.8
- integration_mastodon: 2.0.6
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- mail: 4.1.1
- memories: 7.4.1
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- onlyoffice: 9.5.0
- password_policy: 2.0.0
- photos: 3.0.2
- previewgenerator: 5.7.0
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- socialsharing_email: 3.2.0
- spreed: 20.1.1
- support: 2.0.0
- survey_client: 2.0.0
- suspicious_login: 8.0.0
- systemtags: 1.20.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- whiteboard: 1.0.4
- workflowengine: 2.12.0
Disabled:
- analytics: 5.2.0 (installed 5.2.0)
- camerarawpreviews: 0.8.6 (installed 0.8.6)
- cospend: 3.0.5 (installed 2.0.0)
- encryption: 2.18.0 (installed 2.8.1)
- epubviewer: 1.6.7 (installed 1.6.3)
- files_external: 1.22.0
- files_rightclick: 0.15.1 (installed 1.6.0)
- integration_github: 3.1.1 (installed 3.1.1)
- maps: 1.5.0 (installed 1.5.0)
- news: 25.1.2 (installed 25.1.2)
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- unsplash: 3.0.3 (installed 3.0.3)
- user_ldap: 1.21.0
[nextcloud@nextcloud ~/nextcloud]$
Tips for increasing the likelihood of a response
- Use the
preformatted text
formatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.