Failure: "Please ensure the file type is supported and not corrupted"

Alright, I seem to have figured out some voodoo that works on my end.

  1. Run the Docker image as normal
  2. Keep trying to open docs on Nextcloud…
  3. Click “OK” on “Well, this is embarrassing, we cannot connect to your document. Please try again.”
  4. Click “OK” on “Service is unavailable. Please try again later and report to your administrator if the issue persists.”
  5. Keeping going back to step 3 until you finally get “Failed to load the document. Please ensure the file type is supported and not corrupted, and try again.”
  6. Click “OK” and exit to Files.
  7. Restart Docker itself (the service, not just the image).
  8. Profit.

Why this works, I have no idea but it has worked three times in a row for me. I hope it’ll help someone else and, ultimately, I hope it provides a clue needed to address the problem.

It’s not a real “Solution” but I’ll mark this as solved for now.

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