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Nextcloud version: 20.0.4
Operating system and version: openSUSE Leap 15.2
Apache or nginx version: nginx 1.16.1
PHP version: 7.4.6
Database: Postgresql 10
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
Hello everyone, I need help, there was a problem, NC cannot connect to the database, the log is given below, but I can connect to the database itself from anywhere and using any utilities, the database is working and without errors, there are no errors in the web server logs, I tried to create a new one DB, I get a similar error even with a new database, I tried to update PHP, the result was also not given, why suddenly such an error appeared, even without a clue, it worked, and just stopped, maybe someone will tell you how to fix it
The output of your Nextcloud log in Admin > Logging:
An unhandled exception has been thrown:
Doctrine\DBAL\DBALException: Failed to connect to the database: An exception occurred in driver: SQLSTATE[08006] [7] could not connect to server: Network is unreachable
Is the server running on host "example.org" (11.11.11.11) and accepting
TCP/IP connections on port 5432? in /srv/www/htdocs/nextcloud/lib/private/DB/Connection.php:72
Stack trace:
#0 /srv/www/htdocs/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(1449): OC\DB\Connection->connect()
#1 /srv/www/htdocs/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(892): Doctrine\DBAL\Connection->getWrappedConnection()
#2 /srv/www/htdocs/nextcloud/lib/private/DB/Connection.php(202): Doctrine\DBAL\Connection->executeQuery('SELECT * FROM "...', Array, Array, NULL)
#3 /srv/www/htdocs/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Query/QueryBuilder.php(206): OC\DB\Connection->executeQuery('SELECT * FROM "...', Array, Array)
#4 /srv/www/htdocs/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php(217): Doctrine\DBAL\Query\QueryBuilder->execute()
#5 /srv/www/htdocs/nextcloud/lib/private/AppConfig.php(345): OC\DB\QueryBuilder\QueryBuilder->execute()
#6 /srv/www/htdocs/nextcloud/lib/private/AppConfig.php(110): OC\AppConfig->loadConfigValues()
#7 /srv/www/htdocs/nextcloud/lib/private/AppConfig.php(301): OC\AppConfig->getApps()
#8 /srv/www/htdocs/nextcloud/lib/private/legacy/OC_App.php(949): OC\AppConfig->getValues(false, 'installed_versi...')
#9 /srv/www/htdocs/nextcloud/lib/private/Server.php(668): OC_App::getAppVersions()
#10 /srv/www/htdocs/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(155): OC\Server->OC\{closure}(Object(OC\Server))
#11 /srv/www/htdocs/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#12 /srv/www/htdocs/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(122): Pimple\Container->offsetGet('OC\\Memcache\\Fac...')
#13 /srv/www/htdocs/nextcloud/lib/private/ServerContainer.php(156): OC\AppFramework\Utility\SimpleContainer->query('OC\\Memcache\\Fac...', true)
#14 /srv/www/htdocs/nextcloud/lib/private/Server.php(1677): OC\ServerContainer->query('OC\\Memcache\\Fac...')
#15 /srv/www/htdocs/nextcloud/lib/private/Server.php(1017): OC\Server->getMemCacheFactory()
#16 /srv/www/htdocs/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(155): OC\Server->OC\{closure}(Object(OC\Server))
#17 /srv/www/htdocs/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#18 /srv/www/htdocs/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(122): Pimple\Container->offsetGet('OCP\\Lock\\ILocki...')
#19 /srv/www/htdocs/nextcloud/lib/private/ServerContainer.php(156): OC\AppFramework\Utility\SimpleContainer->query('OCP\\Lock\\ILocki...', true)
#20 /srv/www/htdocs/nextcloud/lib/private/Server.php(1977): OC\ServerContainer->query('OCP\\Lock\\ILocki...')
#21 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(118): OC\Server->getLockingProvider()
#22 /srv/www/htdocs/nextcloud/lib/private/Server.php(395): OC\Files\View->__construct()
#23 /srv/www/htdocs/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(155): OC\Server->OC\{closure}(Object(OC\Server))
#24 /srv/www/htdocs/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#25 /srv/www/htdocs/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(122): Pimple\Container->offsetGet('OC\\Files\\Node\\H...')
#26 /srv/www/htdocs/nextcloud/lib/private/ServerContainer.php(156): OC\AppFramework\Utility\SimpleContainer->query('OC\\Files\\Node\\H...', true)
#27 /srv/www/htdocs/nextcloud/lib/private/Server.php(1324): OC\ServerContainer->query('OC\\Files\\Node\\H...')
#28 /srv/www/htdocs/nextcloud/lib/base.php(595): OC\Server->boot()
#29 /srv/www/htdocs/nextcloud/lib/base.php(1091): OC::init()
#30 /srv/www/htdocs/nextcloud/console.php(49): require_once('/srv/www/htdocs...')
#31 /srv/www/htdocs/nextcloud/occ(11): require_once('/srv/www/htdocs...')
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'abc',
'passwordsalt' => 'abc',
'secret' => 'abc',
'trusted_domains' =>
array (
0 => 'example.org',
),
'datadirectory' => '/srv/www/htdocs/nextcloud/data',
'dbtype' => 'pgsql',
'version' => '20.0.4.0',
'overwrite.cli.url' => 'https://example.org',
'dbname' => 'nextcloud',
'dbhost' => 'example.org',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'cloud',
'dbpassword' => 'password',
'installed' => true,
'trashbin_retention_obligation' => 'disabled',
'maintenance' => false,
"log_type" => "file",
'logfile' => 'nextcloud-error.log',
'loglevel' => 3,
'debug' => true,
'logdateformat" => "F d, Y H:i:s',
'filelocking.enabled' => true,
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/default.sock',
'port' => 0,
'timeout' => 0.0,
),
'mail_from_address' => 'email',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'ya.ru',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.yandex.com',
'mail_smtpport' => '465',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpname' => 'user',
'mail_smtppassword' => 'password',
'has_rebuilt_cache' => true,
'theme' => '',
'mail_smtpsecure' => 'ssl',
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
No errors