Fail (Backup) atUpdate from 27.1.3 to 27.1.11, but later up to 30

ℹ️ Support
, ,
1

Hello folks,

i tried to update my NC fom 27.1.3 up a few times now and also tried a few things, I read in this forum…
The biggest problem is, that my Host provides me with a SSH access WITHOUT the option to use Sudo or -su rights, why stuff like:

sudo -u www-data php updater.phar

doesnt work:
grafik

So what do i do??

Nextcloud version: 27.1.3
Operating system and version (eg, Ubuntu 24.04): i dont know - webhost via world4you.com
Apache or nginx version (eg, Apache 2.4.25): same thing as before
PHP version (eg, 8.3): PHP 8.2

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):
It happened always, when i tried updating, and other people seam to have the same problem.

Steps to replicate it:

  1. Start the Update in the Browser
  2. Fail
2

You can use the su command instead:

su - www-data -s /bin/bash -c "php /path/to/nextcloud/updater/updater.phar"

hth.

much and good luck,
ernolf

3

Thank you, for respronding.
Sadly no

grafik
grafik845×68 1.84 KB

4

such cheap hosters, often run the web server under the same user as the one you log in as.

What is the output of

whoami

and

ls -l /path/to/nextcloud/

ernolf

5

So this is the outcome:

grafik
grafik632×515 10.9 KB

All Users beneath the violet block, are structured as

ftpUSERID

, everything hidden by the orange block is

siteUSERID

6

I found this: https://faq.world4you.com/en/articles/4777-bash-use-different-php-versions

So I’d say check which php version Nextcloud is using, and then the command should look as follows…

Example for PHP 8.2:

php82 /path/to/nextcloud/updater/updater.phar
7

I tried that already.
Same Problem
:frowning:

grafik
grafik957×451 10.9 KB

8

Update:
I contacted the support and they raised my memory and kill_time. Then it worked :slight_smile:

Thanks for the help!

1 Like
9

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