Support intro
Sorry to hear youâre facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / âas availableâ basis. All of those responding are volunteering their time to help you.
If youâre using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can. ![]()
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 25 Autumn (32.0.3
- Operating system and version (e.g., Ubuntu 24.04):
replace me
- Web server and version (e.g, Apache 2.4.25):
Apache
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
replace me
- Is this the first time youâve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
nach dem letzten Update
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
replace me
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
Es soll seit Nextcloud 31 möglich sein, nun ohne App externe Links mit festlegbaren Namen zu erstellen
Ich hatte die App im Einsatz.
Das funktioniert nicht mehr.
- Ich finde aber nicht heraus, wie ich solche Links nun erstellen kann,
- muss dafĂŒr die App âconfigurable share linksâ deinstalliert werden?
- gelten bestehende Links weiter`?
- ich benötige aber diese Share-Möglichkeit und finde nirgends eine Beschreibung
Steps to replicate it (hint: details matter!):
-
einfach nur auf das Share-Icon einer Datei oder Ordners klicken,
-
dann findet sich keine Möglichkeit einen externen Link zu erstellen
Bitte helft mir auf die SprĂŒnge,
merci im Voraus, Connie