External storage password error

I’m running Nextcloud Hub 9 (30.0.6) on a fresh installation of Ubuntu 24.04. I have a brand new 5tb hdd that is mounted at /media/rakelbara/Expansion.

I have installed the External Storage App, but when I try to add my drive, my password is not accepted. I can see this is a bug that others have experienced. But I haven’t figured out how to get around this issue.
Can someone help?

Thanks in advance!

same here, people say that you can do it from the occ cli but personally i dont want to, if there is a gui for external storage i will use that instead of writing on a cli, no solution for it yet, i dont want to criticize the developer of the app but anyways… i left the link of the topic here if you want to take a look but its not a definitive solution bc when you mount storage it will be visible for all users and you have to CHANGE PROPERTIES AGAIN on the occ cli, its exhausting to do a simple task with 23342455 lines of commands…
link to the “”““solution””“”

Please check the log after entering the wrong password in that task.

If you leave the log in the comments, we may be able to provide further guidance.

[Bug]: External storage will prompt for password but always tell you it’s the wrong password · Issue #51919 · nextcloud/server

I have the same problem, it seems to be a bug.

My workaround is to do it via command line CCO command:
Share is on my QNAP \192.168.100.20\Media, Subfolder are Files\I-Tunes
Share should be acessible only to a group Audio:

sudo -u www-data php ./occ files_external:create AUDIO smb password::password -c host=192.168.100.20 -c share=/Media/ -c root=/Files/I-Tunes -c user=username -c password='Password'
--> Will return a ID for the Share, for example 9
sudo -u www-data php ./occ files_external:applicable --add-group Audio 9

Works perfekt as workaround

1 Like

Thank you works for me !!! :ok_hand:

Thank you very much, it is work for me