Nextcloud version (eg, 12.0.2): 16.0.5
Operating system and version (eg, Ubuntu 17.04): Ubuntu 18.04 Bionic
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.29
PHP version (eg, 7.1): 7.2.19 Using php-fpm
The issue you are facing:
Installed Nextcloud on a new server. I mount local storage from the server. I am able to create the mount in Nextcloud web interface and allow myself access to it. It shows up in the Mac client (Version 2.3.3 (build 84)). and I check the box to sync it. Everything is pulled down and the directory is created on the client machine. If I add new items to that directory on the server, it is never rescanned and synced with the client. I realize that this can and should be set up as a cron job. However, the local shared directory is no longer created in my /data/user/files/ directory on the server. Thus there is no way to run a rescan. Even a
sudo -u www-data php /var/www/nextcloud/occ files:scan --all will not work. As there is no directory under my user that corresponds with the mount, there is nothing there to scan so I can’t do a:
sudo -u www-data php /var/www/nextcloud/occ files:scan --path="/username/files/local_share_dir" as
local_share_dir does not exist.
I have checked permissions and they are
-rw-r----- www-data:www-data so www-data can access the share just fine.
Now, if I add a new file on my client computer to the external storage then all the the new files are updated. I’ve also noticed that in the Nextcloud web interface: “Personal External Storage” when I click on the checkmark beside the shared directory in question I get a red stop sign looking symbol. I can’t figure out what that means but it can’t be a good thing. If I click that red symbol it goes away and becomes green.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Install Nextcloud
- Create Directory to mount as local external storage on server
- Set permissions to directory as 750 www-data:www-data
- Add the directory in web interface “Administration - External storages” Make available for my user. Check “Allow users to mount external storage” (check box comes up green)
- Check under web interface “Personal - External storages” New storage shows up. Click Checkbox beside it and a red symbol shows up. Click red symbol and it becomes green checkmark.
- Go to client machine and use the client interface “Select Settings and check to sync that directory” Directory syncs properly.
- Add new file to that directory on the server and set permissions on it properly.
- Nothing syncs because the directory is not rescanned.
- Try to call a manual rescan with the
occcommand but the directory does not exist under your user nextcloud/user_name/files/external_storage_should_be_here
The output of your Nextcloud log in Admin > Logging:
There are no log messages.
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in