External storage - FTP: mounted folder shows empty

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Nextcloud version (eg, 20.0.5): 27.1.3' Operating system and version _(eg, Ubuntu 20.04)_: Unsure/cPanel installationApache or nginx version _(eg, Apache 2.4.25)_: Unsure/cPanel installationPHP version _(eg, 7.4)_:8.2.11`

The issue you are facing:

Fresh install of NextCloud. I added external storage as FTP. Green checkmark at setup (also checked on the ftp server and the connection is logged as succesful), the folder mounts and shows in the “FIles” section but when I open it it’s empty.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Add external storage as FTP or FTPS
  2. Mount appears in Files section
  3. Opening the folder shows that it is empty. I cannot create new files in it. Creating new folders works but they only show up on the server and not in NextCloud.

The output of your Nextcloud log in Admin > Logging:

[PHP] Error: foreach() argument must be of type array|object, bool given at /home2/berbecer/public_html/apps/files_external/lib/Lib/Storage/FTP.php#346

[no app in context] Warning: Unable to get last modified date for ftp folder (), failed to list folder contents

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'instanceid' => 'Removed',
  'passwordsalt' => 'Removed',
  'secret' => 'Removed',
  'trusted_domains' => 
  array (
    0 => 'Removed',
  ),
  'datadirectory' => '/home2/berbecer/nextclouddata',
  'dbtype' => 'mysql',
  'version' => '27.1.3.2',
  'overwrite.cli.url' => 'Removed',
  'dbname' => 'Removed',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'Removed',
  'dbpassword' => 'Removed',
  'installed' => true,
  'mysql.utf8mb4' => true,
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'ssl',
  'mail_sendmailmode' => 'smtp',
  'mail_from_address' => 'radu',
  'mail_domain' => 'Removed',
  'mail_smtphost' => 'Removed',
  'mail_smtpport' => '465',
  'mail_smtpauth' => 1,
  'mail_smtpname' => 'Removed',
  'mail_smtppassword' => 'Removed',
  'default_phone_region' => 'RO',
  'memcache.local' => '\OC\Memcache\APCu',
  'memcache.distributed' => '\OC\Memcache\APCu',
);