Hi there, i’m having a problem to mount a sftp external drive.
Nextcloud version: 24.0.1
Operating system and version: Debian10
Apache or nginx version: 2.4.38
PHP version: 8.0.19
DB: mysql 10.3.34
The issue you are facing:
Is this the first time you’ve seen this error? Yes
Steps to replicate it:
- Upgrade from php7.3 and nc23.0.4 to php8.0 and nc24
- external sftp drive was mounted, but not possible to read or write anything
- deleted mounting drive in admin external files overview
- tried to configure it again - not working
SFTP via public-key
I think i remember that NC created it’s own public key when i mounted the drive - in nc24 it’s not doing it.
So I tried to create a importable json data to import the configuration but it don’t work either.
The button to check keeps red and it says “RuntimeException: unable to load private key”.
It’s also not possible to add a new mount through the GUI. I think it’s because it doesn’t create the public_key.
The output of your Nextcloud log in Admin > Logging:
nothing relevant
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxx',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'xxx',
1 => 'xxx',
),
'datadirectory' => '/media/nextcloud/data#',
'dbtype' => 'mysql',
'version' => '24.0.1.1',
'overwrite.cli.url' => 'xxx',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'xxx',
'installed' => true,
'default_language' => 'DE',
'default_phone_region' => 'DE',
'share_folder' => '/Mit mir geteilt',
'maintenance' => false,
'theme' => '',
'debug' => 'false',
'loglevel' => 2,
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/run/redis/redis-server.sock',
'port' => 0,
),
'mail_smtpmode' => 'xxx',
'mail_smtpsecure' => 'xxx',
'mail_sendmailmode' => 'xxx',
'mail_smtpauthtype' => 'xxx',
'mail_smtphost' => 'xxxxxx',
'mail_smtpport' => 'xxx',
'mail_domain' => 'xxxxxx',
'mail_from_address' => 'xxx',
'mail_smtpauth' => xxx,
'mail_smtpname' => 'xxx',
'mail_smtppassword' => 'xxx',
'simpleSignUpLink.shown' => false,
'updater.secret' => 'xxx',
'app_install_overwrite' =>
array (
0 => 'backup',
),
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____
:
nothing relevant
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
nothing relevant
installed php modules: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, Reflection, SPL, session, standard, sodium, apache2handler, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, intl, ldap, exif, mcrypt, msgpack, mysqli, pdo_mysql, Phar, posix, readline, redis, shmop, SimpleXML, smbclient, sockets, ssh2, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, memcached, libsmbclient, Zend OPcache
installed apps:
Enabled:
- accessibility: 1.10.0
- activity: 2.16.0
- analytics: 4.2.1
- apporder: 0.15.0
- bruteforcesettings: 2.4.0
- calendar: 3.3.1
- circles: 24.0.0
- cloud_federation_api: 1.7.0
- comments: 1.14.0
- contacts: 4.1.1
- contactsinteraction: 1.5.0
- dav: 1.22.0
- deck: 1.7.0
- federatedfilesharing: 1.14.0
- federation: 1.14.0
- files: 1.19.0
- files_external: 1.16.1
- files_pdfviewer: 2.5.0
- files_rightclick: 1.3.0
- files_sharing: 1.16.2
- files_trashbin: 1.14.0
- files_versions: 1.17.0
- files_videoplayer: 1.13.0
- firstrunwizard: 2.13.0
- forms: 2.5.1
- groupfolders: 12.0.0
- logreader: 2.9.0
- lookup_server_connector: 1.12.0
- nextcloud_announcements: 1.13.0
- notes: 4.3.1
- notifications: 2.12.0
- notify_push: 0.4.0
- oauth2: 1.12.0
- password_policy: 1.14.0
- photos: 1.6.0
- polls: 3.6.1
- previewgenerator: 5.0.0
- privacy: 1.8.0
- provisioning_api: 1.14.0
- quota_warning: 1.14.0
- recommendations: 1.3.0
- richdocuments: 6.1.0
- richdocumentscode: 21.11.402
- serverinfo: 1.14.0
- settings: 1.6.0
- sharebymail: 1.14.0
- spreed: 14.0.2
- support: 1.7.0
- survey_client: 1.12.0
- systemtags: 1.14.0
- tasks: 0.14.4
- text: 3.5.1
- theming: 1.15.0
- twofactor_backupcodes: 1.13.0
- twofactor_totp: 6.3.0
- updatenotification: 1.14.0
- user_status: 1.4.0
- viewer: 1.8.0
- workflowengine: 2.6.0
If you need any more information i’ll look up to provide them asap.
Thanks in advance!
Fisher