Exiftool failed test: failed to run exiftool: perl /nextcloud/apps/memories/bin-ext/exiftool/exiftool -ver

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I’m trying to install Memories add-ons.
I had to specify in config.php the path of exiftool :

'memories.exiftool' => '/usr/local/bin/exiftool',

and then I had this error :

exiftool failed test: failed to run exiftool: perl /nextcloud/apps/memories/bin-ext/exiftool/exiftool -ver

but if i execute the command directly in shell its works (getting “12.70” as result), someone know what is the problem?

1 Like

Do you have perl installed?

yes, I have perl install and its also seems to not detect it:

perl 5, version 36, subversion 3 (v5.36.3) built for amd64-freebsd-thread-multi

Things to check:

  • Is shell_exec() disabled in your PHP environment?
  • Does the output of which perl from your shell command-line look reasonable?
  • Check your Nextcloud Server log; there may be some more exceptions or errors from PHP from the binary checks

There is no disable_functions in my php.ini
the output of perl seems reasonable if i execute it directly in shell :


and i dont find any error in /var/log/nextcloud/nextcloud.log

The output of this command specifically. It’s what memories uses to find the perl binary path.

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