Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version : 25.05
Operating system and version: Ubuntu 20.04
Apache or nginx version: Apache 2.4.57
PHP version (eg, 7.4):
The issue you are facing:
My question is not version specific.
I have mounted “External Storage” via SMB (from Windows Server). As login I have configured Global Login.
If I now want to change this Global Login and enter another user, all users see the shares twice. Only the newly created entry shows the data.
It should be possible to change this login on an external storage without the users noticing anything.
How do I have to do this? We have over 100 shares.
Steps to replicate it:
- Create Shares in “External Storage” SMB/CIFS
- Use Global Login
- Give a group rights to it
- Add a User to this group
- The user sees the share with the data
- Now I change the Global Login to “External Storage”
- The user now sees 2 shares, but of course he can only access the data from the new share.