Exception: Updates between multiple major versions and downgrades are unsupported. Error maybe in Database

luismauriz1 · November 10, 2023, 6:03pm

Hello,
i have problems with my Nextcloud Installation.
My Nextcloud is running in a NCP Docker container.
It seems that my Updater Skipped some Nextcloud versions while updating. Now i get the Command as you see above.
I tried removing the version string completly from the config file.
also a clean reinstall of the container and loading in the mysql file werent working. so for me it seems that the version string is inside the mysql database and the occ upgrade is because of this not possible.
I know this is not the Support Template but In my view the logs are not a elp
Thanks for your help!

OliverV · November 18, 2023, 9:08am

Let someone else view the logs. Share output of ncp-report,
If not, I’d suggest a a fresh install.

wwe · November 18, 2023, 8:24pm

this topic has bee discussed often in the past please use search.

here are two reference I found useful in the past

github.com/nextcloud/docker

Adding feasibility check for updates before replacing the nextcloud files

opened 12:33PM - 23 Jan 19 UTC

closed 08:20PM - 09 Jul 23 UTC

SnowMB

enhancement image

I'm creating this issue to collect all the other issues related to broken update…s that try to skip a major release. Nextcloud does not support skipping a major release while updating. So going from `13->15` will not work without including version 14: `13->14->15.` The problem is, that the entrypoint script correctly detects that the image version is greater, but does not check if the upgrade is feasible. So it overwrites the Nextcloud files (including `version.php`) and does not fail until running the occ upgrade command `run_as 'php /var/www/html/occ upgrade'`. Upgrading fails and the container exits, but the user can't go back to his initial state because the Nextcloud source files are already replaced. He also can't trigger a proper update from `13->14` because the upgrade detection is broken (`version.php` now falsely claims version 15). #597 in my opinion does not enough, but is a good start to at least document that Nextcloud might break when updating. However a check should be introduced to protect the Nextcloud install in that case. I think it is no problem, that running the new containers fails, but the Nextcloud instance should be unharmed. related issues: #616 #605 #585 #722

luismauriz1 · November 27, 2023, 8:59am

i already did a fresh install. after loading in backup i get the same isssue

sven1234 · November 27, 2023, 7:07pm

In nextcloudpi you can set the version to update to. So if you are on 25, put in the latest 25.x.y and update to it. The the latest 26.x.y and update to it.

NCP docker images are outdated as it seems. Maybe it’s the right time to switch to nextcloud AIO https://github.com/nextcloud/all-in-one

luismauriz1 · December 19, 2023, 12:01pm

yes you are right, i tried to update to aio but SSL is not working because i am using dyndns for domain. and nextcloud aio is not allowing any changes at the ssl service

sven1234 · December 19, 2023, 8:55pm

I use a dynamic DNS service as well and it works without a problem.