Nextcloud version : 28.0.3
Operating system and version: Debian 12.2
Apache or nginx version: Apache 2.4.58
PHP version: 8.1.27
The issue you are facing:
Uploading files (even small ones) doesn’t finish when using cloudflare tunnel.
Is this the first time you’ve seen this error?: N
Steps to replicate it:
- Setup Nextcloud AIO in reverse proxy mode
- Connect cloudflare tunnel to nextcloud
- Sync a file >1MB with the desktop client
- Files <10MB even get uploaded until the end but they don’t fully finish. You can see the loading bar is filled but they seems to be some kind of verification step not working.
- Files >10MB just stop uploading somwhere between 10MB and 20MB
I really don’t understand whats going on here. I’ve read numerous posts about cloudflare interrupting uploads around 1GB but these files really are not that big.
The output of your Nextcloud log in Admin > Logging, in German, sorry:
[no app in context] Fehler: Erwartete Dateigröße von 5182389 bytes, aber 4128768 bytes gelesen (vom Nextcloud-Client) und geschrieben (in den Nextcloud-Speicher). Dies kann entweder ein Netzwerkproblem auf der sendenden Seite oder ein Problem beim Schreiben in den Speicher auf der Serverseite sein.
PUT /remote.php/dav/files/<USER>/<DIR>/<FILE.mp4>
von <PRIVATE_IP> von <USER> um <TIMESTAMP>
It says:
Expected files size of 5182389 bytes but only 4128768 bytes read (NC client) and written (NC storage). This is probably due to a network problem on the sender side or a problem with writing in the storage on the server side.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'one-click-instance' => true,
'one-click-instance.user-limit' => 100,
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'appsallowlist' => false,
'check_data_directory_permissions' => false,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'nextcloud-aio-redis',
'password' => '<*****>',
'port' => 6379,
),
'overwritehost' => '<NEXTCLOUD.DOMAIN>',
'overwriteprotocol' => 'https',
'passwordsalt' => '<*****>',
'secret' => '<*****>',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '<NEXTCLOUD.DOMAIN>',
2 => '<PRIVATE_IP>',
),
'datadirectory' => '/mnt/ncdata',
'dbtype' => 'pgsql',
'version' => '28.0.3.2',
'overwrite.cli.url' => 'https://<NEXTCLOUD.DOMAIN>/',
'dbname' => 'nextcloud_database',
'dbhost' => 'nextcloud-aio-database',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_nextcloud',
'dbpassword' => '<*****>',
'installed' => true,
'instanceid' => '<*****>',
'maintenance' => false,
'maintenance_window_start' => 1,
'default_phone_region' => 'DE',
'updatedirectory' => '/nc-updater',
'loglevel' => '2',
'app_install_overwrite' =>
array (
0 => 'nextcloud-aio',
1 => 'twofactor_gateway',
),
'log_type' => 'file',
'logfile' => '/var/www/html/data/nextcloud.log',
'log_rotate_size' => '10485760',
'log.condition' =>
array (
'apps' =>
array (
0 => 'admin_audit',
),
),
'preview_max_x' => '2048',
'preview_max_y' => '2048',
'jpeg_quality' => '60',
'enabledPreviewProviders' =>
array (
1 => 'OC\\Preview\\Image',
2 => 'OC\\Preview\\MarkDown',
3 => 'OC\\Preview\\MP3',
4 => 'OC\\Preview\\TXT',
5 => 'OC\\Preview\\OpenDocument',
6 => 'OC\\Preview\\Movie',
7 => 'OC\\Preview\\Krita',
0 => 'OC\\Preview\\Imaginary',
),
'enable_previews' => true,
'upgrade.disable-web' => true,
'mail_smtpmode' => 'smtp',
'trashbin_retention_obligation' => 'auto, 30',
'versions_retention_obligation' => 'auto, 30',
'activity_expire_days' => '30',
'simpleSignUpLink.shown' => false,
'share_folder' => '/Shared',
'one-click-instance.link' => 'https://nextcloud.com/all-in-one/',
'upgrade.cli-upgrade-link' => 'https://github.com/nextcloud/all-in-one/discussions/2726',
'allow_local_remote_servers' => true,
'davstorage.request_timeout' => 3600,
'htaccess.RewriteBase' => '/',
'dbpersistent' => false,
'files_external_allow_create_new_local' => false,
'trusted_proxies' =>
array (
0 => '127.0.0.1',
1 => '::1',
),
'preview_imaginary_url' => 'http://nextcloud-aio-imaginary:9000',
);
The output of your Apache/nginx/system log in /var/log/____:
There are no log entries related to my incident. The only entry that comes up a few times a day is that one.
[<TIMESTAMP>] [error] [(70008)Partial results are valid but processing is incomplete] [client: <IPv6>, <IPv4>] [AH01075: Error dispatching request to : (reading input brigade)] [Mozilla/5.0 (Macintosh) mirall/3.12.3git (build 21830) (Nextcloud, osx-23.4.0 ClientArchitecture: arm64 OsArchitecture: arm64)]
I hope some of you already experienced this issue. Again: I know of the limitations of using a cloudflare tunnel, but I have no choice bc my Router is behind a stupid DS-Lite Tunnel. I read about problems with really big files but why do files ~5MB have problems?