Support intro
Sorry to hear you’re facing problems 
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): 23.0.2
Operating system and version (eg, Ubuntu 20.04): Debian GNU/Linux 11 (bullseye) - running from raspberry pi 4i and it's os.
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.54 (Debian)
PHP version (eg, 7.4): 7.4.33
The issue you are facing:
when trying to update nextcloud from the UI I keep getting an error
The following extra files have been found:
- externalHDD
- home
- ~
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
- login as the admin user
- settings → update
- start update
I set up my nextcloud almost a year ago I don’t really remember much about its configuration or password for the www-data user…
for now, everything is running fine is it even worth updating?