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Getting help
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version:
Nextcloud 33.0.0
- Operating system and version:
#1 SMP PREEMPT Debian 1:6.12.75-1+rpt1~bookworm (2026-03-11)
- Web server and version:
Server version: Apache/2.4.66 (Debian)
- Reverse proxy and version:
nginx version: openresty/1.27.1.2
- PHP version:
PHP 8.4.18 (cli) (built: Feb 24 2026 19:12:53) (NTS)
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
recently
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
OMV Container
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issues you are facing:
Working onlyoffice instance but connection from nextcloud fails with ‘Invalid token’.
Where do I specify the token. I could not locate a local.json on the only office docker instance
Steps to replicate it (hint: details matter!):
- Setup onlyoffice server (tested with Test sample→works)
- Installed ONLYOFFICE app
- configured the url and click Save
Log entries
Nextcloud
{"reqId":"LAp36T5B1yDv00ySH01y","level":3,"time":"2026-03-22T14:40:17+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"onlyoffice","method":"PUT","url":"/index.php/apps/onlyoffice/ajax/settings/address","scriptName":"/index.php","message":"commandRequest on check error","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:148.0) Gecko/20100101 Firefox/148.0","version":"33.0.0.16","exception":{"Exception":"Exception","Message":"Error occurred in the document service: Invalid token","Code":0,"Trace":[{"file":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","line":344,"function":"processCommandServResponceError","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":[6]},{"file":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","line":449,"function":"commandRequest","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":["version"]},{"file":"/var/www/html/custom_apps/onlyoffice/lib/Controller/SettingsController.php","line":207,"function":"checkDocServiceUrl","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":[{"__class__":"OC\\URLGenerator","userSession":{"__class__":"OC\\User\\Session"}},{"__class__":"OCA\\Onlyoffice\\Crypt"}]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":205,"function":"saveAddress","class":"OCA\\Onlyoffice\\Controller\\SettingsController","type":"->","args":["https://cloud.kingma.ch/","","",false,"Asecret","",false]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":118,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Onlyoffice\\Controller\\SettingsController"},"saveAddress"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":153,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Onlyoffice\\Controller\\SettingsController"},"saveAddress"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":321,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Onlyoffice\\Controller\\SettingsController","saveAddress",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"onlyoffice.settings.save_address"}]},{"file":"/var/www/html/lib/base.php","line":1155,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/onlyoffice/ajax/settings/address"]},{"file":"/var/www/html/index.php","line":25,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","Line":377,"message":"commandRequest on check error","exception":"{\"class\":\"Exception\",\"message\":\"Error occurred in the document service: Invalid token\",\"code\":0,\"file\":\"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php:377\",\"trace\":\"#0 /var/www/html/custom_apps/onlyoffice/lib/DocumentService.php(344): OCA\\Onlyoffice\\DocumentService->processCommandServResponceError(6)\\n#1 /var/www/html/custom_apps/onlyoffice/lib/DocumentService.php(449): OCA\\Onlyoffice\\DocumentService->commandRequest('version')\\n#2 /var/www/html/custom_apps/onlyoffice/lib/Controller/SettingsController.php(207): OCA\\Onlyoffice\\DocumentService->checkDocServiceUrl(Object(OC\\URLGenerator), Object(OCA\\Onlyoffice\\Crypt))\\n#3 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(205): OCA\\Onlyoffice\\Controller\\SettingsController->saveAddress('https://cloud.k...', '', '', false, 'Asecret', '', false)\\n#4 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(118): OC\\AppFramework\\Http\\Dispatcher->executeController(Object(OCA\\Onlyoffice\\Controller\\SettingsController), 'saveAddress')\\n#5 /var/www/html/lib/private/AppFramework/App.php(153): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OCA\\Onlyoffice\\Controller\\SettingsController), 'saveAddress')\\n#6 /var/www/html/lib/private/Route/Router.php(321): OC\\AppFramework\\App::main('OCA\\\\Onlyoffice\\\\...', 'saveAddress', Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\\n#7 /var/www/html/lib/base.php(1155): OC\\Route\\Router->match('/apps/onlyoffic...')\\n#8 /var/www/html/index.php(25): OC::handleRequest()\\n#9 {main}\"}","CustomMessage":"commandRequest on check error"}}
{"reqId":"1rAjtWykNYx8fzzGkKVT","level":3,"time":"2026-03-22T14:44:41+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"jsresourceloader","method":"GET","url":"/index.php/settings/admin/onlyoffice","scriptName":"/index.php","message":"Could not find resource core/js/dist/systemtags.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:148.0) Gecko/20100101 Firefox/148.0","version":"33.0.0.16","data":{"app":"jsresourceloader"}}
{"reqId":"1PkwO0yVdHFNzzvSKcK6","level":3,"time":"2026-03-22T14:44:47+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"onlyoffice","method":"PUT","url":"/index.php/apps/onlyoffice/ajax/settings/address","scriptName":"/index.php","message":"commandRequest on check error","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:148.0) Gecko/20100101 Firefox/148.0","version":"33.0.0.16","exception":{"Exception":"Exception","Message":"Error occurred in the document service: Invalid token","Code":0,"Trace":[{"file":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","line":344,"function":"processCommandServResponceError","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":[6]},{"file":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","line":449,"function":"commandRequest","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":["version"]},{"file":"/var/www/html/custom_apps/onlyoffice/lib/Controller/SettingsController.php","line":207,"function":"checkDocServiceUrl","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":[{"__class__":"OC\\URLGenerator","userSession":{"__class__":"OC\\User\\Session"}},{"__class__":"OCA\\Onlyoffice\\Crypt"}]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":205,"function":"saveAddress","class":"OCA\\Onlyoffice\\Controller\\SettingsController","type":"->","args":["https://cloud.kingma.ch/","","",false,"","",false]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":118,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Onlyoffice\\Controller\\SettingsController"},"saveAddress"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":153,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Onlyoffice\\Controller\\SettingsController"},"saveAddress"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":321,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Onlyoffice\\Controller\\SettingsController","saveAddress",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"onlyoffice.settings.save_address"}]},{"file":"/var/www/html/lib/base.php","line":1155,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/onlyoffice/ajax/settings/address"]},{"file":"/var/www/html/index.php","line":25,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","Line":377,"message":"commandRequest on check error","exception":"{\"class\":\"Exception\",\"message\":\"Error occurred in the document service: Invalid token\",\"code\":0,\"file\":\"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php:377\",\"trace\":\"#0 /var/www/html/custom_apps/onlyoffice/lib/DocumentService.php(344): OCA\\Onlyoffice\\DocumentService->processCommandServResponceError(6)\\n#1 /var/www/html/custom_apps/onlyoffice/lib/DocumentService.php(449): OCA\\Onlyoffice\\DocumentService->commandRequest('version')\\n#2 /var/www/html/custom_apps/onlyoffice/lib/Controller/SettingsController.php(207): OCA\\Onlyoffice\\DocumentService->checkDocServiceUrl(Object(OC\\URLGenerator), Object(OCA\\Onlyoffice\\Crypt))\\n#3 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(205): OCA\\Onlyoffice\\Controller\\SettingsController->saveAddress('https://cloud.k...', '', '', false, '', '', false)\\n#4 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(118): OC\\AppFramework\\Http\\Dispatcher->executeController(Object(OCA\\Onlyoffice\\Controller\\SettingsController), 'saveAddress')\\n#5 /var/www/html/lib/private/AppFramework/App.php(153): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OCA\\Onlyoffice\\Controller\\SettingsController), 'saveAddress')\\n#6 /var/www/html/lib/private/Route/Router.php(321): OC\\AppFramework\\App::main('OCA\\\\Onlyoffice\\\\...', 'saveAddress', Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\\n#7 /var/www/html/lib/base.php(1155): OC\\Route\\Router->match('/apps/onlyoffic...')\\n#8 /var/www/html/index.php(25): OC::handleRequest()\\n#9 {main}\"}","CustomMessage":"commandRequest on check error"}}
{"reqId":"SZdYjKI9KOLxTdFmxjHR","level":3,"time":"2026-03-22T14:44:59+00:00","remoteAddr":"83.97.85.45","user":"king_admin","app":"onlyoffice","method":"PUT","url":"/index.php/apps/onlyoffice/ajax/settings/address","scriptName":"/index.php","message":"commandRequest on check error","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:148.0) Gecko/20100101 Firefox/148.0","version":"33.0.0.16","exception":{"Exception":"Exception","Message":"Error occurred in the document service: Invalid token","Code":0,"Trace":[{"file":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","line":344,"function":"processCommandServResponceError","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":[6]},{"file":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","line":449,"function":"commandRequest","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":["version"]},{"file":"/var/www/html/custom_apps/onlyoffice/lib/Controller/SettingsController.php","line":207,"function":"checkDocServiceUrl","class":"OCA\\Onlyoffice\\DocumentService","type":"->","args":[{"__class__":"OC\\URLGenerator","userSession":{"__class__":"OC\\User\\Session"}},{"__class__":"OCA\\Onlyoffice\\Crypt"}]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":205,"function":"saveAddress","class":"OCA\\Onlyoffice\\Controller\\SettingsController","type":"->","args":["https://cloud.kingma.ch/","","",false,"","",false]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":118,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Onlyoffice\\Controller\\SettingsController"},"saveAddress"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":153,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Onlyoffice\\Controller\\SettingsController"},"saveAddress"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":321,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Onlyoffice\\Controller\\SettingsController","saveAddress",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"onlyoffice.settings.save_address"}]},{"file":"/var/www/html/lib/base.php","line":1155,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/onlyoffice/ajax/settings/address"]},{"file":"/var/www/html/index.php","line":25,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php","Line":377,"message":"commandRequest on check error","exception":"{\"class\":\"Exception\",\"message\":\"Error occurred in the document service: Invalid token\",\"code\":0,\"file\":\"/var/www/html/custom_apps/onlyoffice/lib/DocumentService.php:377\",\"trace\":\"#0 /var/www/html/custom_apps/onlyoffice/lib/DocumentService.php(344): OCA\\Onlyoffice\\DocumentService->processCommandServResponceError(6)\\n#1 /var/www/html/custom_apps/onlyoffice/lib/DocumentService.php(449): OCA\\Onlyoffice\\DocumentService->commandRequest('version')\\n#2 /var/www/html/custom_apps/onlyoffice/lib/Controller/SettingsController.php(207): OCA\\Onlyoffice\\DocumentService->checkDocServiceUrl(Object(OC\\URLGenerator), Object(OCA\\Onlyoffice\\Crypt))\\n#3 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(205): OCA\\Onlyoffice\\Controller\\SettingsController->saveAddress('https://cloud.k...', '', '', false, '', '', false)\\n#4 /var/www/html/lib/private/AppFramework/Http/Dispatcher.php(118): OC\\AppFramework\\Http\\Dispatcher->executeController(Object(OCA\\Onlyoffice\\Controller\\SettingsController), 'saveAddress')\\n#5 /var/www/html/lib/private/AppFramework/App.php(153): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OCA\\Onlyoffice\\Controller\\SettingsController), 'saveAddress')\\n#6 /var/www/html/lib/private/Route/Router.php(321): OC\\AppFramework\\App::main('OCA\\\\Onlyoffice\\\\...', 'saveAddress', Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\\n#7 /var/www/html/lib/base.php(1155): OC\\Route\\Router->match('/apps/onlyoffic...')\\n#8 /var/www/html/index.php(25): OC::handleRequest()\\n#9 {main}\"}","CustomMessage":"commandRequest on check error"}}
Web Browser
Apps
Enabled:
- activity: 6.0.0-dev.0
- admin_audit: 1.23.0
- bookmarks: 16.1.3
- brewmemo: 0.6.0
- bruteforcesettings: 6.0.0-dev.0
- calendar: 6.2.1
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contacts: 8.4.1
- contactsinteraction: 1.14.1
- cookbook: 0.11.6
- dashboard: 7.13.0
- dav: 1.36.0
- encryption: 2.21.0
- end_to_end_encryption: 2.0.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_downloadlimit: 5.1.0-dev.0
- files_external: 1.25.1
- files_pdfviewer: 6.0.0-dev.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0-dev.0
- fulltextsearch: 33.0.0
- groupfolders: 21.0.6
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- nextcloud_announcements: 5.0.0
- notes: 4.13.1
- notifications: 6.0.0
- oauth2: 1.21.0
- onlyoffice: 10.0.0
- password_policy: 5.0.0-dev.0
- photos: 6.0.0-dev.0
- privacy: 5.0.0-dev.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0-dev.0
- related_resources: 4.0.0-dev.0
- serverinfo: 5.0.0-dev.0
- settings: 1.16.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0-dev.0
- suspicious_login: 11.0.0-dev.0
- systemtags: 1.23.0
- text: 7.0.0-dev.3
- theming: 2.8.0
- twofactor_backupcodes: 1.22.0
- twofactor_nextcloud_notification: 7.0.0
- twofactor_totp: 15.0.0-dev.0
- updatenotification: 1.23.0
- user_status: 1.13.0
- viewer: 6.0.0-dev.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
Disabled:- app_api: 33.0.0 (installed 32.0.0)
- camerarawpreviews: 0.8.8 (installed 0.8.8)
- keeweb: 0.6.22 (installed 0.6.22)
- richdocuments: 10.1.2 (installed 10.1.2)
- user_ldap: 1.24.0 (installed 1.22.0)
