Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):
The issue you are facing:
When I share a file and click on the second share icon from within the dropdown, I get the following error message.
Error: Sharing Untitled.txt failed, could not find firstname.lastname@example.org, maybe the server is currently unreachable or uses a self-signed certificate.
This is not generating any logs from the apache side or server side.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Select File
- Select Share
- Type user email
- Select Share icon from drop down
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in