Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
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Nextcloud version _ 17.0.2_:
Operating system and version MacOS Catalina 10.15.2:
Apache or nginx version Apache 2.4.39-0014:
PHP version 7.2.20-0004:
The issue you are facing:
Nextcloud Client (2.6.1stable (build 20191105)) cannot sync one file. In the error message you can see that the path to that file is displayed wrongly at the “ü” (u-Umlaut) which is part of a folder name. Possibly an encoding issue?
occ files:scan --all did not help
On the server I can see not error messages relating to that issue.
The file is available on the server, but was not updated for one month. I don’t exactly know when the issue started (the file was correctly updated before).
I don’t know where else to look for information. So if you need anything else, I’d appreciate your guidance.
Is this the first time you’ve seen this error? Y:
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
Nothing I can find in that regard.