Support intro
Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
{“reqId”:“DcbmocekshcaL0tvu8MO”,“level”:3,“time”:“2020-05-07T16:10:07+00:00”,“remoteAddr”:“123.166.128.21”,“user”:“chuan”,“app”:“PHP”,“method”:“GET”,“url”:"/ocs/v2.php/apps/serverinfo/api/v1//diskdata?format=json",“message”:“Invalid argument supplied for foreach() at /snap/nextcloud/20498/htdocs/apps/serverinfo/lib/Os.php#155”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36”,“version”:“18.0.4.2”,“id”:“5eb4386429dea”}
{“reqId”:“DcbmocekshcaL0tvu8MO”,“level”:3,“time”:“2020-05-07T16:10:07+00:00”,“remoteAddr”:“123.166.128.21”,“user”:“chuan”,“app”:“PHP”,“method”:“GET”,“url”:"/ocs/v2.php/apps/serverinfo/api/v1//diskdata?format=json",“message”:“Undefined variable: result at /snap/nextcloud/20498/htdocs/apps/serverinfo/lib/OperatingSystems/DefaultOs.php#173”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36”,“version”:“18.0.4.2”,“id”:“5eb4386429e0c”}
{“reqId”:“DS0tpiHSBAcawMflhvKC”,“level”:3,“time”:“2020-05-07T16:10:06+00:00”,“remoteAddr”:“123.166.128.21”,“user”:“chuan”,“app”:“PHP”,“method”:“GET”,“url”:"/index.php/settings/admin/serverinfo",“message”:“Invalid argument supplied for foreach() at /snap/nextcloud/20498/htdocs/apps/serverinfo/templates/settings-admin.php#101”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.129 Safari/537.36”,“version”:“18.0.4.2”,“id”:“5eb4386429e2a”}
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 18.0.2): 18.0.4
Operating system and version (eg, Ubuntu 20.04): ubuntu-18.04-x86_64
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1): 7.3.17
The issue you are facing:Can’t upload through nextcloud app
Is this the first time you’ve seen this error? (Y/N):Y
Steps to replicate it:
- Open app
- Upload
- Upload without speed
4.Open V2rayNG
5.Upload succeeded