Nextcloud version : 20.0.7
Operating system and version: eg, Ubuntu 20.04
Apache or nginx version: Apache 2.4.25
PHP version: 7.4.3
The issue you are facing:
Wen I try to update vi nextcloud updater, I have the error:
Check for expected files
The following extra files have been found:
nextcloud.log
If I search for nextcloud.log files, I find;
find . -name "nextcloud.log"
./html/nextcloud/nextcloud.log
./html/nextcloud/ocs/nextcloud.log
./html/nextcloud/ocm-provider/nextcloud.log
./html/nextcloud/ocs-provider/nextcloud.log
I tried to remove nextcloud/nextcloud.log
and restart the update, but this file was immediately recreated.
I installed Nextcloud using the instructions found here (maybe I should have used the manual):
Is this the first time you’ve seen this error? (Y/N): Y this is a fresh install
Steps to replicate it:
- Log with admin account
- Go to open the updater system
- click on update
The output of your Nextcloud log in Admin > Logging:
{"reqId":"QW7O69tV63xMqj2t2ShO","level":3,"time":"March 03, 2021 07:14:49","remoteAddr":"82.65.243.247","user":"Antonio","app":"mail","method":"GET","url":"/index.php/apps/mail/api/mailboxes?accountId=3","message":{"Exception":"OCA\\Mail\\Exception\\ServiceException","Message":"IMAP error: Error connecting to mail server.","Code":11,"Trace":[{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/Service/MailManager.php","line":128,"function":"sync","class":"OCA\\Mail\\IMAP\\MailboxSync","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/Controller/MailboxesController.php","line":92,"function":"getMailboxes","class":"OCA\\Mail\\Service\\MailManager","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":169,"function":"index","class":"OCA\\Mail\\Controller\\MailboxesController","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/IMAP/MailboxSync.php","Line":106,"Previous":{"Exception":"Horde_Imap_Client_Exception","Message":"Error connecting to mail server.","Code":11,"Trace":[{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php","line":375,"function":"_connect","class":"Horde_Imap_Client_Socket","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php","line":838,"function":"_login","class":"Horde_Imap_Client_Socket","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Base.php","line":1389,"function":"login","class":"Horde_Imap_Client_Base","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/IMAP/FolderMapper.php","line":60,"function":"listMailboxes","class":"Horde_Imap_Client_Base","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/IMAP/MailboxSync.php","line":103,"function":"getFolders","class":"OCA\\Mail\\IMAP\\FolderMapper","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/Service/MailManager.php","line":128,"function":"sync","class":"OCA\\Mail\\IMAP\\MailboxSync","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/lib/Controller/MailboxesController.php","line":92,"function":"getMailboxes","class":"OCA\\Mail\\Service\\MailManager","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":169,"function":"index","class":"OCA\\Mail\\Controller\\MailboxesController","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/
cloud.tellurix.eu/html/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/mail/vendor/pear-pear.horde.org/Horde_Imap_Client/Horde/Imap/Client/Socket.php","Line":605},"CustomMessage":"IMAP error: Error connecting to mail server."},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:86.0) Gecko/20100101 Firefox/86.0","version":"20.0.7.1"}
{"reqId":"F45plTNg5iReLa45AA5X","level":3,"time":"March 03, 2021 07:16:04","remoteAddr":"82.65.243.247","user":"Antonio","app":"PHP","method":"DELETE","url":"/remote.php/dav/files/Antonio/Administratif/Anyon","message":{"Exception":"Error","Message":"fread(): read of 8192 bytes failed with errno=21 Is a directory at /var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php#862","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":862,"function":"fread"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":930,"function":"readFirstBlock","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":961,"function":"getHeader","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":294,"function":"getEncryptionModule","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":278,"function":"rename","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":572,"function":"rename","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/files_trashbin/lib/Trashbin.php","line":322,"function":"moveFromStorage","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/files_trashbin/lib/Trash/LegacyTrashBackend.php","line":108,"function":"move2trash","class":"OCA\\Files_Trashbin\\Trashbin","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/files_trashbin/lib/Trash/TrashManager.php","line":103,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\LegacyTrashBackend","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/files_trashbin/lib/Storage.php","line":192,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\TrashManager","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/files_trashbin/lib/Storage.php","line":118,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/View.php","line":1167,"function":"rmdir","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Files/View.php","line":350,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":310,"function":"rmdir","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":183,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":295,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},06:08:09","remoteAddr":"82.65.243.247","user":"Antonio","app":"PHP","method":"GET","url":"/remote.php/dav/files/Antonio/Professionnel%20Anyon/Anyon/Missions%20-%20hors%20dropbox/CA%20Titres_old/CAT/06%20-%20Communication/02%20-%20ELS-Amundi/PER%20CONVERGENCE%20Reglement%202018.pdf","message":{"Exception":"Error","Message":"Cannot modify header information - headers already sent by (output started at /var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/http/lib/Sapi.php:112) at /var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/http/lib/Sapi.php#70","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/http/lib/Sapi.php","line":70,"function":"header"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":308,"function":"sendResponse","class":"Sabre\\HTTP\\Sapi","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":319,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/lib/Server.php","line":332,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/remote.php","line":167,"args":["/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Linux) mirall/3.1.1git (Nextcloud)","version":"20.0.7.1"}
{"reqId":"MiYgRHzQIiMQ2iO7X9ZF","level":3,"time":"March 04, 2021 06:08:09","remoteAddr":"82.65.243.247","user":"Antonio","app":"PHP","method":"GET","url":"/remote.php/dav/files/Antonio/Professionnel%20Anyon/Anyon/Missions%20-%20hors%20dropbox/CA%20Titres_old/CAT/06%20-%20Communication/02%20-%20ELS-Amundi/PER%20CONVERGENCE%20Reglement%202018.pdf","message":{"Exception":"Error","Message":"Cannot modify header information - headers already sent by (output started at /var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/http/lib/Sapi.php:112) at /var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/http/lib/Sapi.php#70","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/http/lib/Sapi.php","line":70,"function":"header"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":308,"function":"sendResponse","class":"Sabre\\HTTP\\Sapi","type":"::"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":319,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/lib/Server.php","line":332,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/cloud.tellurix.eu/html/nextcloud/remote.php","line":167,"args":["/var/www/cloud.tellurix.eu/html/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/cloud.tellurix.eu/html/nextcloud/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Linux) mirall/3.1.1git (Nextcloud)","version":"20.0.7.1"}
(I truncated the file because it’s too long)
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'trusted_domains' =>
array (
0 => '82.65.xxx.xxx',
1 => 'cloud.tellurix.eu',
2 => 'localhost',
),
'datadirectory' => '/var/www/cloud.tellurix.eu/html/nextcloud-data',
'dbtype' => 'mysql',
'version' => '20.0.7.1',
'overwrite.cli.url' => 'https://cloud.tellurix.eu',
'log_type' => 'file',
'logfile' => 'nextcloud.log',
'loglevel' => 3,
'logdateformat' => 'F d, Y H:i:s',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'adnext',
'dbpassword' => '',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_smtptimeout' => '30',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'ss',
'mail_domain' => 'ss',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.free.fr',
'mail_smtpport' => '465',
'mail_smtpname' => 'xxxx@free.fr',
'mail_smtppassword' => 'xxxxx',
'mail_smtpauthtype' => 'LOGIN',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'maintenance' => false,
'updater.secret' => 'dxxxx',
);
