Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. ![]()
The Basics
- Nextcloud Server version (e.g., 29.x.x):
latest, on Dec 10, 2025
- Operating system and version (e.g., Ubuntu 24.04):
DSM7.3.2-86009
- Web server and version (e.g, Apache 2.4.25):
replace me
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
replace me
- Is this the first time you’ve seen this error? (Yes / No):
replace me
- When did this problem seem to first start?
During installation
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO on Docker, using Nextcloud installation guide
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
replace me
Summary of the issue you are facing:
Hi there, I am trying to install AIO docker on a brand new Synology DS725+, using this guide: GitHub - nextcloud/all-in-one: 📦 The official Nextcloud installation method. Provides easy deployment and maintenance with most features included in this one Nextcloud instance.
I did connect to the NAS by SSH and used the text with proposed changes for Synology:
sudo docker run
–init
–sig-proxy=false
–name nextcloud-aio-mastercontainer
–restart always
–publish 80:80
–publish 8080:8080
–publish 8443:8443
–volume nextcloud_aio_mastercontainer:/mnt/docker-aio-config
–volume /volume1/docker/docker.sock:/var/run/docker.sock:ro
–env WATCHTOWER_DOCKER_SOCKET_PATH=“/volume1/docker/docker.sock”
–env DOCKER_API_VERSION=1.44
–env APACHE_PORT=11000
ghcr . io/nextcloud-releases/all-in-one:latest
(Sorry, last line was also text in SSH, but if I paste the ghcr . io without spaces it creates an URL link…)
Also tried some varying, nothing worked…
Seems to be something with port 80? No idea what to do, should be nothing else running on it.
I do have an old Win 10 PC with Docker Desktop and Nextcloud AIO open to internet that I know use (which has port forwarding 80 and 443), but even when I closed down this forwarding I had the same issues with this new NAS.
Can someone tell me what goes wrong and how to handle this?
Steps to replicate it (hint: details matter!):
-
Install clean NAS, latest DSM
-
Install container manager
-
Enable SSH
-
Log in to SSH, use text as above
Log entries
SSH (CMD in Windows 11)
Unable to find image ‘``ghcr.io/nextcloud-releases/all-in-one:latest’`` locally
latest: Pulling from nextcloud-releases/all-in-one
2d35ebdb57d9: Pull complete
df5069f8c3d3: Pull complete
b1ecf0dc6565: Pull complete
fc3f8ac1a5c4: Pull complete
a285d7c9f090: Pull complete
73113f50c868: Pull complete
a50dd8c0a1b0: Pull complete
4ef6ed91e76e: Pull complete
cbc63626f647: Pull complete
70908ec0ebb1: Pull complete
4f4fb700ef54: Pull complete
ceafe65c3d0e: Pull complete
4936c8f622a5: Pull complete
8b78deb6b511: Pull complete
8b6373b507ae: Pull complete
36e75819cc46: Pull complete
9630ada56147: Pull complete
9f4aec1faf42: Pull complete
41f111939e1d: Pull complete
48d31364b03b: Pull complete
f3c1f8c3c05f: Pull complete
Digest: sha256:33f46abc48b1a12aa6eef5dda9cdf39403f4b5f8537b3791e8f45ffcd7928992
Status: Downloaded newer image for ``ghcr.io/nextcloud-releases/all-in-one:latest
docker: Error response from daemon: driver failed programming external connectivity on endpoint nextcloud-aio-mastercontainer (937f56bc882907e70995f48a3777a908c4c7929fb8940b905a4fca05276ab9fb): Error starting userland proxy: listen tcp4 0.0.0.0:80: bind: address already in use.
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.