Error during update from 29.0.8 to 29.0.16 and then 30.0.17 - Installation seems broken now

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1

Moin Community,

During update from 29.0.8 to 29.0.16 the web based updater stopped at
Move new files in place
Parsing response failed.
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I am just an user of a hosted nexcloud server with limited access to CLI, so I do not know, what I can do next to possibly solve the problem.

From sequence in Upgrade via built-in updater — Nextcloud latest Administration Manual latest documentation I thought, that the files from data/updater-*/downloads/nextcloud could not be copied to nextcloud base directory. I checked the nextcloud base directory on the hosted server and found, that most files are deleted there and only dummies are in place. Therefore I copied the files manually from data/updater-*/downloads/nextcloud to the nextcloud directory.

After that I got the message
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@… to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.

After web and forum search I run occ -v maintenance:repair which seems to have no positive effect.

I then started

  • php ./updater/updater.phar
    and
  • php -f ./cron.php
    which (it seems so) sucessfully updated to 30.0.17. But there is still the same “Internal Server Error”. I can go on with update to next, but at the moment I feel, that I should wait for hopefully helping responses

I hope that someone can give me hints, what I might do next to solve the problem.

Warm Greetings from Olli

2

Moin Community,

I did not find, why the move of the new files failed from 29.0.8 to 29.0.16. There is no entry in data/update.log or data/nextcloud.log about this. Maybe the web updater does not write into these logfiles? As I found different hints here in the Forum, that it might be better to use the CLI updater, I already started using this.

In my case there is another issue, which probably causes the Internal Server Error:

At the Moment there is a need for different php versions at this domain. The updater did not take care of entries in the .htaccess below the line ‚#### DO NOT CHANGE …‘ and removed them. After inserting them again, it seems now, that everything is working. I will do the update to 31.0.13 now.

After that I can confirm, that the updater does not take care about the entries below the line in .htaccess .

Warm greetings from Olli

3

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