Erreur 500 apres changement d'os

🌐 Non-english support đŸ‡«đŸ‡· Français (french)
1

Bonjour,
Je me permets de poster car je viens de changer d’os je suis passĂ© de ubuntu server a FĂ©dora server malheureusement lors de la remise en ligne de mon serveur j’obtien une erreur 500.

Voivi un extrait du log:

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https://demo.eu.collaboraonline.com/hosting/capabilities","Code":0,"Trace":[{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/srv/web/obierti-cloud/lib/private/Http/Client/DnsPinMiddleware.php","line":113,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"OC\\Http\\Client\\{closure}","class":"OC\\Http\\Client\\DnsPinMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":63,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":331,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":168,"function":"transfer","class":"GuzzleHttp\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Http/Client/Client.php","line":218,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/Service/CapabilitiesService.php","line":136,"function":"get","class":"OC\\Http\\Client\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/Service/CapabilitiesService.php","line":74,"function":"refetch","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/AppInfo/Application.php","line":80,"function":"getCapabilities","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":67,"function":"OCA\\Richdocuments\\AppInfo\\{closure}","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Bootstrap/BootContext.php","line":51,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/AppInfo/Application.php","line":135,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Bootstrap/Coordinator.php","line":190,"function":"boot","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/legacy/OC_App.php","line":208,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/legacy/OC_App.php","line":141,"function":"loadApp","class":"OC_App","type":"::"},{"file":"/srv/web/obierti-cloud/ocs/v1.php","line":58,"function":"loadApps","class":"OC_App","type":"::"},{"file":"/srv/web/obierti-cloud/ocs/v2.php","line":23,"args":["/srv/web/obierti-cloud/ocs/v1.php"],"function":"require_once"}],"File":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"message":"Failed to fetch the Collabora capabilities endpoint: cURL error 28: Failed to connect to demo.eu.collaboraonline.com port 443 after 22702 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://demo.eu.collaboraonline.com/hosting/capabilities","exception":{},"CustomMessage":"Failed to fetch the Collabora capabilities endpoint: cURL error 28: Failed to connect to demo.eu.collaboraonline.com port 443 after 22702 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://demo.eu.collaboraonline.com/hosting/capabilities"}}
{"reqId":"ZNNlP-FWG7xzh1owW0TcRgAAAAM","level":3,"time":"2023-08-09T10:07:18+00:00","remoteAddr":"192.168.1.254","user":"Sebastien Obierti","app":"richdocuments","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications?format=json","message":"Failed to fetch the Collabora capabilities endpoint: cURL error 28: Failed to connect to demo.eu.collaboraonline.com port 443 after 22702 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://demo.eu.collaboraonline.com/hosting/capabilities","userAgent":"Mozilla/5.0 (Linux) mirall/3.9.0git (Nextcloud, fedora-6.4.8-200.fc38.x86_64 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"25.0.8.2","exception":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 28: Failed to connect to demo.eu.collaboraonline.com port 443 after 22702 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://demo.eu.collaboraonline.com/hosting/capabilities","Code":0,"Trace":[{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::"},{"file":"/srv/web/obierti-cloud/lib/private/Http/Client/DnsPinMiddleware.php","line":113,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"OC\\Http\\Client\\{closure}","class":"OC\\Http\\Client\\DnsPinMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":63,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":331,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":168,"function":"transfer","class":"GuzzleHttp\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Http/Client/Client.php","line":218,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/Service/CapabilitiesService.php","line":136,"function":"get","class":"OC\\Http\\Client\\Client","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/Service/CapabilitiesService.php","line":74,"function":"refetch","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/AppInfo/Application.php","line":80,"function":"getCapabilities","class":"OCA\\Richdocuments\\Service\\CapabilitiesService","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Bootstrap/FunctionInjector.php","line":67,"function":"OCA\\Richdocuments\\AppInfo\\{closure}","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Bootstrap/BootContext.php","line":51,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\FunctionInjector","type":"->"},{"file":"/srv/web/obierti-cloud/apps/richdocuments/lib/AppInfo/Application.php","line":135,"function":"injectFn","class":"OC\\AppFramework\\Bootstrap\\BootContext","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Bootstrap/Coordinator.php","line":190,"function":"boot","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/legacy/OC_App.php","line":208,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/legacy/OC_App.php","line":141,"function":"loadApp","class":"OC_App","type":"::"},{"file":"/srv/web/obierti-cloud/ocs/v1.php","line":58,"function":"loadApps","class":"OC_App","type":"::"},{"file":"/srv/web/obierti-cloud/ocs/v2.php","line":23,"args":["/srv/web/obierti-cloud/ocs/v1.php"],"function":"require_once"}],"File":"/srv/web/obierti-cloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"message":"Failed to fetch the Collabora capabilities endpoint: cURL error 28: Failed to connect to demo.eu.collaboraonline.com port 443 after 22702 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://demo.eu.collaboraonline.com/hosting/capabilities","exception":{},"CustomMessage":"Failed to fetch the Collabora capabilities endpoint: cURL error 28: Failed to connect to demo.eu.collaboraonline.com port 443 after 22702 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://demo.eu.collaboraonline.com/hosting/capabilities"}}
{"reqId":"ZNTdHJKbFUFnr0hHJ_vmegAAAAQ","level":2,"time":"2023-08-10T12:50:36+00:00","remoteAddr":"192.168.1.254","user":"--","app":"no app in context","method":"POST","url":"/index.php/login","message":"Login failed: S\u00e9bastien O (Remote IP: 192.168.1.254)","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/116.0","version":"25.0.8.2","data":[]}
{"reqId":"ZNZ0xcztg8GLsZzI8VWHMwAAAAs","level":3,"time":"2023-08-11T17:49:57+00:00","remoteAddr":"192.168.1.254","user":"Sebastien Obierti","app":"index","method":"GET","url":"/index.php/apps/files_versions/preview?file=%2FAssocadmin%2Faction.km&version=1691074038","message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0","version":"25.0.8.2","exception":{"Exception":"OC\\DB\\Exceptions\\DbalException","Message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":1213,"Trace":[{"file":"/srv/web/obierti-cloud/lib/private/DB/ConnectionAdapter.php","line":109,"function":"wrap","class":"OC\\DB\\Exceptions\\DbalException","type":"::"},{"file":"/srv/web/obierti-cloud/lib/private/Lock/DBLockingProvider.php","line":98,"function":"insertIgnoreConflict","class":"OC\\DB\\ConnectionAdapter","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Lock/DBLockingProvider.php","line":136,"function":"initLockField","class":"OC\\Lock\\DBLockingProvider","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Storage/Common.php","line":765,"function":"acquireLock","class":"OC\\Lock\\DBLockingProvider","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":610,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Cache/Scanner.php","line":149,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Cache/LocalRootScanner.php","line":31,"function":"scanFile","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Cache/Scanner.php","line":445,"function":"scanFile","class":"OC\\Files\\Cache\\LocalRootScanner","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Cache/Scanner.php","line":391,"function":"handleChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Cache/Scanner.php","line":342,"function":"scanChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Cache/LocalRootScanner.php","line":39,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/View.php","line":1354,"function":"scan","class":"OC\\Files\\Cache\\LocalRootScanner","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/View.php","line":1394,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Node/Root.php","line":205,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Node/LazyFolder.php","line":72,"function":"call_user_func_array"},{"file":"/srv/web/obierti-cloud/lib/private/Files/Node/LazyFolder.php","line":149,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/AppData/AppData.php","line":98,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Files/AppData/AppData.php","line":147,"function":"getAppDataFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Preview/Storage/Root.php","line":74,"function":"newFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Preview/Generator.php","line":581,"function":"newFolder","class":"OC\\Preview\\Storage\\Root","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Preview/Generator.php","line":137,"function":"getPreviewFolder","class":"OC\\Preview\\Generator","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Preview/Generator.php","line":114,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/PreviewManager.php","line":185,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/srv/web/obierti-cloud/apps/files_versions/lib/Controller/PreviewController.php","line":93,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Http/Dispatcher.php","line":225,"function":"getPreview","class":"OCA\\Files_Versions\\Controller\\PreviewController","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/Http/Dispatcher.php","line":133,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/AppFramework/App.php","line":172,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/srv/web/obierti-cloud/lib/private/Route/Router.php","line":298,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/srv/web/obierti-cloud/lib/base.php","line":1048,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/srv/web/obierti-cloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/srv/web/obierti-cloud/lib/private/DB/Exceptions/DbalException.php","Line":72,"Previous":{"Exception":"Doctrine\\DBAL\\Exception\\DeadlockException","Message":"An 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{"reqId":"ZNoURXCseuN2Hki9zuP4UwAAAAA","level":2,"time":"2023-08-14T11:47:18+00:00","remoteAddr":"79.208.196.197","user":"--","app":"no app in context","method":"POST","url":"/index.php/login","message":"Login failed: admin (Remote IP: 79.208.196.197)","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 Edg/115.0.1901.203","version":"25.0.8.2","data":[]}

Pouvez-vous m’expliquer comment corriger mon erreur svp ?
Merci pour vos retours.

2

Personne pour m’aider s’il vous plait ?

3

Salut

En regardant rapidement tes logs j’ai l’impression que tu as des dĂ©pendances requises de NC qui ne sont pas satisfaites sur ton nouveau serveur !
Tu as procĂ©dĂ© comment pour faire le transfert du NC entre l’ubuntu et la Fedora ? Tu as bien installĂ© tous les modules PHP requis pour NC ? (Installation on Linux — Nextcloud latest Administration Manual latest documentation)

VincĂšn

PS: ici c’est le support communautaire donc les gens qui t’aident sont comme toi (si tu veux un support plus rapide il faut prendre une licence support chez Nextcloud ou un partenaire Nextcloud :wink:

4

Bonjour, aparament ma version de nextcloud est ancienne et ne supporte pas php8.2

 sudo -u apache php obierti-cloud-old/occ upgrade
This version of Nextcloud is not compatible with PHP>=8.2.<br/>You are currently running 8.2.9.

J’ai donc fait un clone de la nouvelle version clonĂ© le dossier data et config.php de mon ancienne version, mais la j’obtien l’erreur :

sudo -u apache php obierti-cloud/occ upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Setting log level to debug
Exception: Updates between multiple major versions and downgrades are unsupported.
Update failed
Maintenance mode is kept active
Resetting log level