Encrypted metadata setup error!

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. :heart:

* Nextcloud Server version:

  • `Nextcloud 33.0.0`
    * Operating system and version:
  • `#1 SMP PREEMPT Debian 1:6.12.62-1+rpt1~bookworm (2026-01-19)`
    * Web server and version:
  • `Server version: Apache/2.4.66 (Debian)`
    * Reverse proxy and version:
  • `nginx version: openresty/1.27.1.2`
    * PHP version:
  • `PHP 8.4.18 (cli) (built: Feb 24 2026 19:12:53) (NTS)`
    * Is this the first time you’ve seen this error? (Yes / No):
  • `yes`
    * When did this problem seem to first start?
  • `prob direct after installation`
    * Installation method _(e.g. AlO, NCP, Bare Metal/Archive, etc.)_
  • `OMV Container`
    * Are you using CloudfIare, mod_security, or similar? _(Yes / No)_
  • `nope`

Configuration

Nextcloud

```
{
“system”: {
“instanceid”: “***REMOVED SENSITIVE VALUE***”,
“version”: “33.0.0.16”,
“loglevel”: 3,
“log_rotate_size”: 262144,
“maintenance”: false,
“maintenance_window_start”: 3,
“default_locale”: “DE_CH”,
“default_phone_region”: “CH”,
“datadirectory”: “***REMOVED SENSITIVE VALUE***”,
“memcache.local”: “\\OC\\Memcache\\APCu”,
“memcache.distributed”: “\\OC\\Memcache\\Redis”,
“memcache.locking”: “\\OC\\Memcache\\Redis”,
“redis”: {
“host”: “***REMOVED SENSITIVE VALUE***”,
“password”: “***REMOVED SENSITIVE VALUE***”,
“port”: 6379
},
“upgrade.disable-web”: true,
“passwordsalt”: “***REMOVED SENSITIVE VALUE***”,
“secret”: “***REMOVED SENSITIVE VALUE***”,
“dbtype”: “mysql”,
“mysql.utf8mb4”: true,
“dbhost”: “***REMOVED SENSITIVE VALUE***”,
“dbport”: “”,
“dbuser”: “***REMOVED SENSITIVE VALUE***”,
“dbname”: “***REMOVED SENSITIVE VALUE***”,
“dbpassword”: “***REMOVED SENSITIVE VALUE***”,
“dbtableprefix”: “oc_”,
“htaccess.RewriteBase”: “\/”,
“trusted_domains”: [
“srv-nas-pi.kingma:8080”,
“office.kingma.ch”,
“office.king.ma”
],
“overwrite.cli.url”: “https:\/\/office.kingma.ch”,
“overwriteprotocol”: “https”,
“apps_paths”: [
{
“path”: “\/var\/www\/html\/apps”,
“url”: “\/apps”,
“writable”: false
},
{
“path”: “\/var\/www\/html\/custom_apps”,
“url”: “\/custom_apps”,
“writable”: true
}
],
“mail_smtpmode”: “smtp”,
“mail_sendmailmode”: “smtp”,
“mail_from_address”: “***REMOVED SENSITIVE VALUE***”,
“mail_domain”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtphost”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtpport”: “465”,
“mail_smpttimeout”: 30,
“installed”: true,
“mail_smtpauth”: true,
“mail_smtpname”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtppassword”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtpsecure”: “ssl”,
“app_install_overwrite”: []
}
}
```

Apps

Enabled:

  • activity: 6.0.0-dev.0
  • admin_audit: 1.23.0
  • bookmarks: 16.1.3
  • brewmemo: 0.6.0
  • bruteforcesettings: 6.0.0-dev.0
  • calendar: 6.2.1
  • circles: 33.0.0
  • cloud_federation_api: 1.17.0
  • comments: 1.23.0
  • contacts: 8.4.0
  • contactsinteraction: 1.14.1
  • cookbook: 0.11.6
  • dashboard: 7.13.0
  • dav: 1.36.0
  • encryption: 2.21.0
  • end_to_end_encryption: 2.0.0
  • federatedfilesharing: 1.23.0
  • federation: 1.23.0
  • files: 2.5.0
  • files_downloadlimit: 5.1.0-dev.0
  • files_external: 1.25.1
  • files_pdfviewer: 6.0.0-dev.0
  • files_reminders: 1.6.0
  • files_sharing: 1.25.2
  • files_trashbin: 1.23.0
  • files_versions: 1.26.0
  • firstrunwizard: 6.0.0-dev.0
  • fulltextsearch: 33.0.0
  • groupfolders: 21.0.6
  • logreader: 6.0.0
  • lookup_server_connector: 1.21.0
  • nextcloud_announcements: 5.0.0
  • notes: 4.13.0
  • notifications: 6.0.0
  • oauth2: 1.21.0
  • onlyoffice: 10.0.0
  • password_policy: 5.0.0-dev.0
  • photos: 6.0.0-dev.0
  • privacy: 5.0.0-dev.0
  • profile: 1.2.0
  • provisioning_api: 1.23.0
  • recommendations: 6.0.0-dev.0
  • related_resources: 4.0.0-dev.0
  • richdocuments: 10.1.0
  • serverinfo: 5.0.0-dev.0
  • settings: 1.16.0
  • sharebymail: 1.23.0
  • support: 5.0.0
  • survey_client: 5.0.0-dev.0
  • suspicious_login: 11.0.0-dev.0
  • systemtags: 1.23.0
  • text: 7.0.0-dev.3
  • theming: 2.8.0
  • twofactor_backupcodes: 1.22.0
  • twofactor_nextcloud_notification: 7.0.0
  • twofactor_totp: 15.0.0-dev.0
  • updatenotification: 1.23.0
  • user_status: 1.13.0
  • viewer: 6.0.0-dev.0
  • weather_status: 1.13.0
  • webhook_listeners: 1.5.0
  • workflowengine: 2.15.0
    Disabled:
  • app_api: 33.0.0 (installed 32.0.0)
  • camerarawpreviews: 0.8.8 (installed 0.8.8)
  • documentserver_community: 0.2.1 (installed 0.2.1)
  • keeweb: 0.6.22 (installed 0.6.22)
  • user_ldap: 1.24.0 (installed 1.22.0)

Summary of the issue you are facing:

I’ve created a debug archive but I cannot upload archives here.

EDIT: On the WebGUI the folder can no long be opened, copied or deleted.

Steps to replicate it (hint: details matter!):

  1. Setup encryption on a folder
  2. Install Nextcloud Desktop client on a new Fedura workstation
  3. Enter encryption passphrase

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the *Copy raw* option fro
m *Administration settings->Logging* screen or from your `nextcloud.log` located in your data directory). Feel free to use a pasteb
in/gist service if necessary.
```
There are no errors in Adminstration settings → loggingg
```

same happens on windows & mac with the latest nextcloud:latest docker update here

e2ee plugin shows its up to date, no obvious errors logged in the gui…

ok. I stopped putting my trust in e2ee for the time being. I cannot have trusted files getting inaccesible. Will continue using cryptomator. that seems to work reliably. Luckily I had just stuff copied of from Cryptomator to the nextcloud e2ee folder.

Btw the only way to remove the e2ee folder is to go (ssh) to the server and remove the one from data/<user>/files/<enctrypted folder> . Something is serious borked.

1 Like