Encounter internal server error after major AIO upgrade

ℹ️ Support
, ,
1

I’ll break down into multiple parts. Since it’s too long to fit into one.

Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.

If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

The Basics

  • Nextcloud AIO Server version (e.g., 29.x.x):
    • 12.2.1
  • Operating system and version (e.g., Ubuntu 24.04):
    • TrueNAS Scale
  • Web server and version (e.g, Apache 2.4.25):
    • Not related to the issue
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • Not related to the issue
  • PHP version (e.g, 8.3):
    • Not related to the issue
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes and no. Yes, after the 1st time after a major upgrade
  • When did this problem seem to first start?
    • few hours ago
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • AIO
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • Not related to the issue

Summary of the issue you are facing:

I upgrade AIO from version 11.11.0 to 12.2.1 using the regular way which is using only AIO’s web interface. Then Internal server error appear.
I tried to use maintenance:repair and it does not help

Steps to replicate it (hint: details matter!):

  1. Go to AIO’s web interface
  2. Click on stop Containers button
  3. Click on Update mastercontainer
  4. Click on Start and update containers
  5. Internal server error apear
2

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

3

Only last 20 lines are posted. Otherwise the full log contains 587

{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\TextToImage\\RemoveOldTasksBackgroundJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\TextToImage\\RemoveOldTasksBackgroundJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":131,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":51,"function":"has","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\TextToImage\\RemoveOldTasksBackgroundJob","null"]},{"file":"/var/www/html/lib/private/Repair/AddRemoveOldTasksBackgroundJob.php","line":31,"function":"add","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\TextToImage\\RemoveOldTasksBackgroundJob"]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\AddRemoveOldTasksBackgroundJob","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_jobs"],"exception":{},"CustomMessage":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\TaskProcessing\\RemoveOldTasksBackgroundJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\TaskProcessing\\RemoveOldTasksBackgroundJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":131,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":51,"function":"has","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\TaskProcessing\\RemoveOldTasksBackgroundJob","null"]},{"file":"/var/www/html/lib/private/Repair/AddRemoveOldTasksBackgroundJob.php","line":32,"function":"add","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\TaskProcessing\\RemoveOldTasksBackgroundJob"]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\AddRemoveOldTasksBackgroundJob","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_jobs"],"exception":{},"CustomMessage":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Queue a job to generate metadata","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\Core\\BackgroundJobs\\GenerateMetadataJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":131,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":51,"function":"has","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\Core\\BackgroundJobs\\GenerateMetadataJob","null"]},{"file":"/var/www/html/lib/private/Repair/AddMetadataGenerationJob.php","line":25,"function":"add","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\Core\\BackgroundJobs\\GenerateMetadataJob"]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\AddMetadataGenerationJob","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_jobs"],"exception":{},"CustomMessage":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Cache logo dimension to fix size in emails on Outlook","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `appid`, `configkey`, `configvalue`, `type` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1",{"dcValue1":0},{"dcValue1":1}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `appid`, `configkey`, `configvalue`, `type` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1",{"dcValue1":0},{"dcValue1":1}]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1360,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1408,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":["theming"]},{"file":"/var/www/html/lib/private/AllConfig.php","line":198,"function":"getValue","class":"OC\\AppConfig","type":"->","args":["theming","logoDimensions",""]},{"file":"/var/www/html/lib/private/Repair/RepairLogoDimension.php","line":30,"function":"getAppValue","class":"OC\\AllConfig","type":"->","args":["theming","logoDimensions"]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\RepairLogoDimension","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_appconfig"],"exception":{},"CustomMessage":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairInfoEvent: Repair info: Theming is not used to provide a logo","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Remove legacy \".ocdata\" file","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Add cleanup-deleted-users background job","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\User\\BackgroundJobs\\CleanupDeletedUsers","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\User\\BackgroundJobs\\CleanupDeletedUsers","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":131,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":51,"function":"has","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\User\\BackgroundJobs\\CleanupDeletedUsers","null"]},{"file":"/var/www/html/lib/private/Repair/AddCleanupDeletedUsersBackgroundJob.php","line":28,"function":"add","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\User\\BackgroundJobs\\CleanupDeletedUsers"]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\AddCleanupDeletedUsersBackgroundJob","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_jobs"],"exception":{},"CustomMessage":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Validate account properties and store phone numbers in a known format for search","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\Repair\\NC29\\SanitizeAccountPropertiesJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1",{"dcValue1":"OC\\Repair\\NC29\\SanitizeAccountPropertiesJob","dcValue2":"74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c019892f982b90b"},{"dcValue1":2,"dcValue2":2}]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":131,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/BackgroundJob/JobList.php","line":51,"function":"has","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\Repair\\NC29\\SanitizeAccountPropertiesJob","null"]},{"file":"/var/www/html/lib/private/Repair/NC29/SanitizeAccountProperties.php","line":27,"function":"add","class":"OC\\BackgroundJob\\JobList","type":"->","args":["OC\\Repair\\NC29\\SanitizeAccountPropertiesJob",null]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\NC29\\SanitizeAccountProperties","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_jobs"],"exception":{},"CustomMessage":"dirty table reads: SELECT `id` FROM `*PREFIX*jobs` WHERE (`class` = :dcValue1) AND (`argument_hash` = :dcValue2) LIMIT 1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairInfoEvent: Repair info: Queued background to validate account properties.","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"OC\\Repair\\Events\\RepairStepEvent: Repair step: Migrate config keys","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1","userAgent":"--","version":"31.0.10.2","exception":{"Exception":"Exception","Message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1","Code":0,"Trace":[{"file":"/var/www/html/lib/private/DB/ConnectionAdapter.php","line":50,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->","args":["SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1",{"dcValue1":1},{"dcValue1":1}]},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":291,"function":"executeQuery","class":"OC\\DB\\ConnectionAdapter","type":"->","args":["SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1",{"dcValue1":1},{"dcValue1":1}]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1360,"function":"executeQuery","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppConfig.php","line":1037,"function":"loadConfig","class":"OC\\AppConfig","type":"->","args":[null,true]},{"file":"/var/www/html/lib/private/Config/ConfigManager.php","line":104,"function":"updateLazy","class":"OC\\AppConfig","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Config/ConfigManager.php","line":91,"function":"updateLexiconAppConfigEntries","class":"OC\\Config\\ConfigManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Repair/ConfigKeyMigration.php","line":28,"function":"updateLexiconEntries","class":"OC\\Config\\ConfigManager","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Repair.php","line":107,"function":"run","class":"OC\\Repair\\ConfigKeyMigration","type":"->","args":[{"__class__":"OC\\Repair"}]},{"file":"/var/www/html/lib/private/Updater.php","line":263,"function":"run","class":"OC\\Repair","type":"->","args":[]},{"file":"/var/www/html/lib/private/Updater.php","line":100,"function":"doUpgrade","class":"OC\\Updater","type":"->","args":["32.0.1.2","31.0.10.2"]},{"file":"/var/www/html/core/Command/Upgrade.php","line":193,"function":"upgrade","class":"OC\\Updater","type":"->","args":[]},{"file":"/var/www/html/3rdparty/symfony/console/Command/Command.php","line":326,"function":"execute","class":"OC\\Core\\Command\\Upgrade","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":1078,"function":"run","class":"Symfony\\Component\\Console\\Command\\Command","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":324,"function":"doRunCommand","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"OC\\Core\\Command\\Upgrade"},{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/3rdparty/symfony/console/Application.php","line":175,"function":"doRun","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/lib/private/Console/Application.php","line":187,"function":"run","class":"Symfony\\Component\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"},{"__class__":"Symfony\\Component\\Console\\Output\\ConsoleOutput"}]},{"file":"/var/www/html/console.php","line":90,"function":"run","class":"OC\\Console\\Application","type":"->","args":[{"__class__":"Symfony\\Component\\Console\\Input\\ArgvInput"}]},{"file":"/var/www/html/occ","line":33,"args":["/var/www/html/console.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Connection.php","Line":407,"message":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1","tables":["oc_migrations","oc_jobs","oc_appconfig","oc_preferences","oc_properties","oc_calendars","oc_text_steps","oc_text_sessions","oc_text_documents","oc_filecache","oc_mimetypes","oc_oauth2_access_tokens","oc_oauth2_clients"],"reads":["oc_appconfig"],"exception":{},"CustomMessage":"dirty table reads: SELECT `appid`, `configkey`, `configvalue`, `type`, `lazy` FROM `*PREFIX*appconfig` WHERE `lazy` = :dcValue1"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":0,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"serverDI","method":"","url":"--","message":"The requested alias \"IntegrityCodeChecker\" is deprecated. Please request \"OC\\IntegrityCheck\\Checker\" directly. This alias will be removed in a future Nextcloud version.","userAgent":"--","version":"31.0.10.2","data":{"app":"serverDI"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:35+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::startCheckCodeIntegrity: Starting code integrity check...","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:41+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::finishedCheckCodeIntegrity: Finished code integrity check","userAgent":"--","version":"31.0.10.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:41+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Update successful","userAgent":"--","version":"32.0.1.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:41+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::maintenanceActive: Maintenance mode is kept active","userAgent":"--","version":"32.0.1.2","data":{"app":"updater"}}
{"reqId":"QM9ijmk91DKBR79KaYkl","level":1,"time":"2025-11-15T00:14:41+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"--","version":"32.0.1.2","data":{"app":"updater"}}
1 Like
4

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

{
    "system": {
        "one-click-instance": true,
        "one-click-instance.user-limit": 100,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "check_data_directory_permissions": false,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "overwritehost": "nextcloud.{my_domain.ch}",
        "overwriteprotocol": "https",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "nextcloud.{my_domain.ch}"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "32.0.2.2",
        "overwrite.cli.url": "https:\/\/nextcloud.{my_domain.ch}\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "updatechecker": false,
        "updatedirectory": "\/nc-updater",
        "loglevel": 2,
        "app_install_overwrite": [
            "nextcloud-aio",
            "dicomviewer",
            "health"
        ],
        "log_type": "file",
        "logfile": "\/var\/www\/html\/data\/nextcloud.log",
        "log_rotate_size": 10485760,
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "preview_max_x": 2048,
        "preview_max_y": 2048,
        "jpeg_quality": 60,
        "enabledPreviewProviders": {
            "1": "OC\\Preview\\Image",
            "2": "OC\\Preview\\MarkDown",
            "3": "OC\\Preview\\MP3",
            "4": "OC\\Preview\\TXT",
            "5": "OC\\Preview\\OpenDocument",
            "6": "OC\\Preview\\Movie",
            "7": "OC\\Preview\\Krita",
            "0": "OC\\Preview\\Imaginary",
            "23": "OC\\Preview\\ImaginaryPDF"
        },
        "enable_previews": true,
        "upgrade.disable-web": true,
        "mail_smtpmode": "smtp",
        "trashbin_retention_obligation": "auto, 30",
        "versions_retention_obligation": "auto, 30",
        "activity_expire_days": 30,
        "simpleSignUpLink.shown": false,
        "share_folder": "\/Shared",
        "one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
        "upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
        "maintenance_window_start": 100,
        "allow_local_remote_servers": true,
        "davstorage.request_timeout": 7200,
        "documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
        "htaccess.RewriteBase": "\/",
        "dbpersistent": false,
        "auth.bruteforce.protection.enabled": true,
        "ratelimit.protection.enabled": true,
        "files_external_allow_create_new_local": false,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
        "preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
        "memories.db.triggers.fcu": true,
        "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-musl",
        "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "memories.vod.external": true,
        "memories.vod.connect": "nextcloud-aio-memories:47788",
        "DOMAIN": "nextcloud.{my_domain.ch}"
    }
}

Apps

The output of occ app:list (if possible).

Enabled:
  - activity: 5.0.0-dev.0
  - admin_audit: 1.22.0
  - appointments: 2.6.2
  - assistant: 2.11.0
  - bruteforcesettings: 5.0.0-dev.0
  - calendar: 6.1.1
  - circles: 32.0.0
  - cloud_federation_api: 1.16.0
  - comments: 1.22.0
  - contacts: 8.1.1
  - contactsinteraction: 1.13.1
  - cospend: 3.1.6
  - dashboard: 7.12.0
  - dav: 1.34.2
  - deck: 1.16.2
  - dicomviewer: 2.3.1
  - federatedfilesharing: 1.22.0
  - federation: 1.22.0
  - files: 2.4.0
  - files_antivirus: 6.1.0
  - files_downloadlimit: 5.0.0-dev.0
  - files_external: 1.24.0
  - files_pdfviewer: 5.0.0-dev.0
  - files_reminders: 1.5.0
  - files_sharing: 1.24.1
  - files_trashbin: 1.22.0
  - files_versions: 1.25.0
  - firstrunwizard: 5.0.0-dev.0
  - forms: 5.2.3
  - guests: 4.6.0
  - health: 2.2.2
  - impersonate: 3.0.0
  - integration_openai: 3.9.1
  - logreader: 5.0.0-dev.0
  - lookup_server_connector: 1.20.0
  - mail: 5.6.4
  - memories: 7.7.0
  - nextcloud-aio: 0.8.0
  - nextcloud_announcements: 4.0.0-dev.0
  - notes: 4.12.4
  - notifications: 5.0.0-dev.0
  - notify_push: 1.2.1
  - oauth2: 1.20.0
  - onlyoffice: 9.11.0
  - password_policy: 4.0.0-dev.0
  - passwords: 2025.12.20
  - photos: 5.0.0-dev.1
  - privacy: 4.0.0-dev.0
  - profile: 1.1.0
  - provisioning_api: 1.22.0
  - recognize: 10.0.6
  - recommendations: 5.0.0-dev.0
  - registration: 2.8.0
  - related_resources: 3.0.0-dev.0
  - richdocuments: 9.0.2
  - serverinfo: 4.0.0-dev.0
  - settings: 1.15.1
  - sharebymail: 1.22.0
  - spreed: 22.0.6
  - support: 4.0.0-dev.0
  - survey_client: 4.0.0-dev.0
  - systemtags: 1.22.0
  - talk_rh: 0.1.3
  - tasks: 0.17.1
  - text: 6.0.1
  - theming: 2.7.0
  - twofactor_backupcodes: 1.21.0
  - updatenotification: 1.22.0
  - user_status: 1.12.0
  - viewer: 5.0.0-dev.0
  - weather_status: 1.12.0
  - webhook_listeners: 1.3.0
  - whiteboard: 1.5.0
  - workflowengine: 2.14.0
Disabled:
  - app_api: 32.0.0 (installed 3.1.0)
  - encryption: 2.20.0 (installed 2.16.0)
  - suspicious_login: 10.0.0-dev.0 (installed 10.0.0-dev.0)
  - twofactor_nextcloud_notification: 6.0.0-dev.0
  - twofactor_totp: 14.0.0 (installed 14.0.0)
  - user_ldap: 1.23.0

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
5

I managed to share the entire Nextcloud log externally

6

image
image891×1000 42.6 KB

image
image827×656 25.8 KB

7

This helped me. Solved during that day of troubleshooting. I was too busy and AFK most of the days to update this post