Documents showing up empty on synchronized desktop computer

ℹ️ Support
1

NC 21.03

Sorry to hear you’re facing problems :slightly_frowning_face:

I have started having issues with new documents showing up empty on the synchronized folder on my desktop, and even my laptop.

What would cause a word processor/spreadsheet document to synchronize an empty file?

Online, it looks fine.

I tried 4 test files all the same. I put them in different folder sin NC. Same issue.

I rebooted the server in case there was a glitch on the server end. I also closed turned off the desktop software and started it up again.

Ideas?

2

Added information, and issues:
I was working on 2 different documents online, and the system had an error which forced me back to the files app display. When I opened up the document, it was blank.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.