Docker 21 Docker and enable Collabora Online - Please try again later

ratnose · April 20, 2021, 8:51am

Nextcloud version (eg, 20.0.5): 21.0.1
Operating system and version (eg, Ubuntu 20.04): LSIO Docker image

The issue you are facing:
I activated the Hub bundle all goes well!

Is this the first time you’ve seen this error? (Y/N):
Y

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

https://gist.github.com/ratnose/18a63496831e7de51a3cb15915bf49ff

The output of your Apache/nginx/system log in /var/log/____:

2021/04/18 09:34:01 [crit] 1413#1413: *10142 SSL_write() failed while sending response to client, client: 10.10.10.107, server: _, request: "GET /apps/recommendations/js/dashboard.js?v=7581bfca-0 HTTP/1.1", host: "cloud.domain.io"
2021/04/19 10:32:50 [error] 1410#1410: *17037 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 10.10.10.129, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 10:33:20 [error] 1410#1410: *17041 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 10.10.10.129, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:05:36 [error] 401#401: *198 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 10.10.10.129, server: _, request: "POST /settings/apps/enable HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:09:52 [error] 401#401: *396 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 418, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "GET /apps/richdocumentscode/proxy.php?req=/hosting/discovery HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:10:33 [error] 401#401: *495 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 436, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:10:35 [error] 401#401: *505 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 456, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:10:35 [error] 401#401: *507 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 456, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:10:35 [error] 401#401: *509 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 432, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:10:50 [error] 401#401: *553 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 475, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:16:53 [error] 401#401: *653 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 492, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:16:59 [error] 401#401: *685 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 475, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:42:57 [error] 401#401: *1040 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 492, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:43:04 [error] 401#401: *1064 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 492, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/19 20:45:50 [error] 401#401: *1267 access forbidden by rule, client: 10.10.10.129, server: _, request: "GET /.well-known/nodeinfo HTTP/1.1", host: "cloud.domain.io"
2021/04/20 10:33:27 [error] 401#401: *3958 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 843, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/20 10:35:36 [error] 401#401: *4142 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 858, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "GET /apps/richdocumentscode/proxy.php?req=/hosting/discovery HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/20 10:41:56 [crit] 401#401: *4537 SSL_write() failed while sending response to client, client: 10.10.10.107, server: _, request: "GET /core/js/dist/systemtags.js?v=b25280ce-0 HTTP/1.1", host: "cloud.domain.io"
2021/04/20 10:42:37 [error] 401#401: *4647 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 905, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/20 10:42:47 [error] 401#401: *4683 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 905, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/20 10:42:47 [error] 401#401: *4685 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 905, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"
2021/04/20 10:42:47 [error] 401#401: *4694 FastCGI sent in stderr: "PHP message: richdocumentscode (proxy.php) error exit, PID: 906, Message: no_glibc" while reading upstream, client: 10.20.1.1, server: _, request: "POST /apps/richdocumentscode/proxy.php?req=/lool/convert-to/png HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "cloud.domain.io"

vantino · April 23, 2021, 11:18am

metoo!

I am running:
Linux pi4 5.10.31-v8+ #1412 SMP PREEMPT Wed Apr 21 15:47:05 BST 2021 aarch64 GNU/Linux

and installed it manually:

sudo -u wwwrun php -d memory_limit=512M ./occ app:install richdocumentscode

which worked fine.

However, Collabora Online doesn’t.

my apache.error.log reports
[proxy_fcgi:error] [pid 775:tid 3935204384] [client 81.27.121.63:49148] AH01071: Got error ‘PHP message: richdocumentscode (proxy.php) error exit, PID: 1484, Message: no_glibc’

THink I am not the only one with this issue, would be happy to get assistance.

Thanks

tompson · August 27, 2021, 9:51am

Same error here…

cultur98 · December 18, 2021, 1:55pm

It gives comfort not to feel alone.
I also get

[18-Dec-2021 14:35:48 Europe/Berlin] richdocumentscode (proxy.php) error exit, PID: 20649, Message: no_glibc

Using a demo server runs fine for me by the way.
If you guys still have this problem I will create
a new subject.

disorder9039 · September 25, 2022, 7:04pm

I have the same problem with docker on ubuntu lts 20.4. is it possible that it stems from an inappropriate nginx-setup? Nextcloud claims that at least.

The proposed link (Connecting Collabora Online built-in CODE Server with Nginx - Collabora Office and Collabora Online) states that nginx has to be configured correctly. in which file has this to be inserted in a docker-environment using nextcloud and swag?