I have no support/technical question and have seen the support category. (Be aware that direct support questions will be deleted.)
on
Which general topic do you have
Recently I used Forms for an on-line exam. 89 people took the exam. After the exam I was finished, I downloaded the responses and closed the form. After the grades were posted, a student ame to me, told me he took the exam but failed the course. I checked and couldn’t find results for him in the file I had downloaded. To be certain, I went back to the original data on Nextcloud and found 1) his results were there, and 2) the vast majority of results had just disappeared. When I look at it now, it lists results for just 10 students. So apparently two things happened. First, a small number (3) of results failed to be reflected when I downloaded the results initially, despite having been sent before the form was closed and around the same time the other students’ results had been sent. Second, at some point after the initial download, the results of the vast majority of students somehow just disappeared. Has anyone else experienced anything like this? If this is going to happen regularly, I would worry about using forms for an exam in the future.
as one of the Forms devs, I read your post with high interest. To be honest, I didn’t hear about something like your issue before. Could you please tell us more about the installation, e.g. the Nextcloud and Forms versions that you’re using? Could you also try to reproduce the problem? If the problem persists, please open a bug report in our issue tracker on GitHub:
Chartman, thanks so much for the response. I rent Nextcloud from Tab Digital EU, so I don’t have a lot of control over installations. My current Nextcloud version is: Nextcloud Hub 9 (30.0.11)
Apologies for the late response. I rent my Nextcloud from tab-digital.eu, so I have limited control over it. Unfortunately, my Nextcloud was updated to the latest stable version since this happened. and I can’t find the version number for Forms anywhere. Am I correct in thinking that it is possible to have full results of form response sent my email to both the responder and myself when the responder sends the form? If so, that could be invaluable in preventing problems with missing responses in the future. (If a student doesn’t get an email immediately, I will know that something is up right away.)
you filed your request under “general” and you even checkmarked the hint that this category isn’t meant for support-inquiries…
So what else than such a support-inquiry is your thread?
So it causes everyone from the mod/admin-team time to move the topic to the right place (done) and let you know about it.
apart from that… of course it’s an option to ask about your problem on this forum. but without any access to any information it’ll be almost impossible to find the source of your problem.
so the first step would be to ask your hoster about the problems or if they have a backup with all data you’re missing now.
well and I can’t help to let you know that it’s meant good doing your online exams using forms. But since you chose a free account on a random hoster I daresay wasn’t the best decision.
Audits should be legally compliant. This not only applies to the legally compliant storage of the examination services themselves, but the service you use should also meet all the requirements necessary to be considered legally compliant.
Is your audit legally compliant?
If you’re unlucky, students can sue for recognition of their exam performance (let’s hope they’re not reading this).
Now, I say all this as a German whose wife at a universityprofessor is struggling with exactly the aforementioned legal certainty. It’s quite possible that the whole thing is handled differently in other countries (you know, we here in Germany always need some kind of certificate and lots of paperwork). Though I wanted to remind you of the whole law-thing.
no, Forms currently can’t send e-mails upon submission, just a notification to the owner or someone who has the results permission. We have an open feature request for that. And as @JimmyKater already pointed out: I think your first contact should be the hoster in this case. They have access to logs and could do some more investigation on what and why it happened.