Desktop clients asking "enter E2E passphrase"

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Nextcloud version (eg, 18.0.2): 18.0.4
Operating system and version (eg, Ubuntu 20.04): UNRAID 6.8.3 DOCKER
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing: Windows and Mac Desktop Clients showing dialog to enter E2E passphrase
There has NEVER been any encryption enabled in the Nextcloud Server -

Is this the first time you’ve seen this error? (Y/N): I have been running server since version 12 - this issue seemed to start in the last few updates.

Steps to replicate it:

  1. Start Desktop Client App
  2. Shortly after connection the “enter E2E passphrase” dialogue comes up
  3. Cancel the dialog and App works as desired

The output of your Nextcloud log in Admin > Logging:

DO NOT KNOW HOW TO GET THIS INFO

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'datadirectory' => '/data',
  'instanceid' => 'ocb74pae1pxa',
  'passwordsalt' => 'QG/8iDIofsUEnpOHuMT/Jlij1nHQ0E',
  'secret' => '9l2KDYZhYSWvdHNh4ADW/Jfb2ouDqsVmEJLNl2DuEPr4Q9Y+',
  'trusted_domains' => 
  array (
    0 => 'nextcloud.XXXXXXXXXX.com',
    1 => '192.168.1.5:444',
  ),
  'overwrite.cli.url' => 'https://nextcloud.XXXXXXXXXX.com',
  'trusted_proxies' => ['letsencrypt'],
  'overwritehost' => 'nextcloud.XXXXXXXXXX.com',
  'overwriteprotocol' => 'https',
  'dbtype' => 'mysql',
  'version' => '16.0.1.1',
  'dbname' => 'nextcloud',
  'dbhost' => '192.168.1.5:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'oc_Me',
  'dbpassword' => 'JVeGH35iAuWQy/6vBkIvfH+Dv6UrT0',
  'installed' => true,
  'mail_smtpmode' => 'smtp',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_from_address' => 'nextcloud',
  'mail_domain' => 'XXXXXXXXXX.com',
  'mail_smtphost' => 'smtp.gmail.com',
  'mail_smtpport' => '587',
  'mail_smtpsecure' => 'tls',
  'mail_smtpname' => 'me@XXXXXXXXXX.com',
  'mail_smtppassword' => 'nqwwpkwjifadcdim',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'mysql.utf8mb4' => true,
);

The output of your Apache/nginx/system log in /var/log/____:

DO NOT KNOW HOW TO GET THIS INFO

Hey,
Maybe you have enabled End-to-End Encryption application. Search this application in your admin applications

2 Likes

OMG - I never thought to look at installed APPS - this one must have sneaked in without me knowing about it - disabled it and so far it looks good - pretty sure that was it - thank you so much for your suggestion!