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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 28.0.2.5
Operating system and version (eg, Ubuntu 20.04): Ubuntu 22.04
Apache or nginx version (eg, Apache 2.4.25): 2.4.57 (Debian) Latest official docker container
PHP version (eg, 7.4): 8.2.16 Latest official docker container
The issue you are facing:
desktop client doesn’t sync anymore, in the app I see a list of the files that needs to updated/downloaded with the message
"could not set file record to local db"
In the server log I see a line for every file with a 207
response
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Open Nextcliud desktop
- start the synchronization
- See the error
The output of your Nextcloud log in Admin > Logging:
NOTHING
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"MYDOMAIN.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/MYDOMAIN.com",
"dbtype": "mysql",
"version": "28.0.3.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"theme": "",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "tls",
"maintenance": false,
"log_type": "file",
"logfile": "\/var\/log\/nextcloud.log",
"loglevel": "2",
"log_rotate_size": "104857600",
"app_install_overwrite": [
"gpxpod",
"issuetemplate",
"twofactor_admin"
],
"encryption.legacy_format_support": false,
"encryption.key_storage_migrated": false,
"updater.release.channel": "stable",
"default_phone_region": "IT",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR"
],
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"overwriteprotocol": "https",
"mysql.utf8mb4": true,
"twofactor_enforced": "true",
"twofactor_enforced_groups": [],
"twofactor_enforced_excluded_groups": [
"No_2FA_TEMP"
],
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc",
"memories.gis_type": 1,
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64"
},
"apps": {
...............CONTINUE ON PASTEBIN
All output of occ config:list
here.
The output of your Apache/nginx/system log in /var/log/____
:
I can't find it...sorry!
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
No logs in the admin GUI