Debug Openstack external storage error

floriancourgey · December 13, 2017, 5:26pm

Hi,

how can I debug the external storage error? I have red squares:

For example, here’s the output of chrome > inspect > network (/index.php/apps/files_external/globalstorages/1?testOnly=true):

gist.github.com

https://gist.github.com/floriancourgey/c95a2c5606f9e6d654839be00e8320a2

response.json

{
	"id": 1,
	"mountPoint": "/OpenStackObjectStorage2",
	"backend": "swift",
	"authMechanism": "openstack::openstack",
	"backendOptions": {
		"bucket": "xx",
		"password": "xx",
		"region": "xx",
		"service_name": "OVH cloud 2",

This file has been truncated. show original

I can see there’s an “system” error with code=1, how can I have more details? Is it a credentials issue?

Thank you
Florian

Hosting : OVH VPS SSD 1 VPS Starter : Le VPS pas Cher & Haute Performance | OVHcloud
Nextcloud version : 12.0.3
Operating system and version : Ubuntu 16.04
Apache or nginx version : 2.4
PHP version : 7.1

movonw · January 16, 2018, 9:30am

Hi!
Have you figured this out? I’m also trying to mount Swift storage from OVH. Without luck.
I’m certain I’m providing correct configuration values - I tested them in the command line. I wasn’t sure if nextCloud needs Tenand Id or Tenant Name - I have tried both however, and both didn’t work.

floriancourgey · January 16, 2018, 2:29pm

Hi !

Sadly I think it’s not working with OVH…

I tried a free Amazon S3 instance to be sure, and the S3 is working, so I dropped OVH for Amazon.

But it still doesn’t meet my requirements, nextcloud seems very slow to open any folder on external S3 storage, and I reached the 20k requests per month in like 5-7 days, so I think something is wrong…

I’m waiting a couple of month for this to be more stable

Cheers
Florian

jospoortvliet · August 9, 2018, 5:02pm

Be sure to test Nextcloud 14 beta’s and if there are still issues, help get them fixed before the release!