Dateianfrage Link keine Email benachrichtigung

[JaMu]

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Sorry to hear you’re facing problems.

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If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

• Official documentation (searchable and regularly updated)
• How to topics and FAQs
• Forum search

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can.

The Basics

• Nextcloud Server version (e.g., 29.x.x):
  • Nextcloud Hub 26 Winter (33.0.3)
• Operating system and version (e.g., Ubuntu 24.04):
  • Ubuntu 24.04.4 LTS
• Web server and version (e.g, Apache 2.4.25):
  • Apache/2.4.58
• Reverse proxy and version _(e.g. nginx 1.27.2)
  • nicht im einsatz
• PHP version (e.g, 8.3):
  • PHP 8.3.6
• Is this the first time you’ve seen this error? (Yes / No):
  • yes
• When did this problem seem to first start?
  • update nextcloud
• Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
  • baremetal
• Are you using CloudfIare, mod_security, or similar? (Yes / No)
  • no

Summary of the issue you are facing:

Wenn eine Datei über eine Dateianfrage hochgeladen wird, wird die E-Mail-Benachrichtigung nicht getriggert.

Steps to replicate it (hint: details matter!):

1. Dateianfrage erstellen. Sowohl direkt per Mail geteilt als auch per Link ist bei beiden so

2. Datei Upload ohne Account

Log entries

Es wird ein “Filecreated” erzeugt statt “public_links_upload”

Damit triggert die Mail Notification nicht.

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "test.praxisnavi.com",
            "navidata.praxisnavi.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "maintenance_window_start": 0,
        "dbtype": "mysql",
        "version": "33.0.3.2",
        "overwrite.cli.url": "https:\/\/navidata.praxisnavi.com",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "filelocking.enabled": "true",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0
        },
        "default_phone_region": "DE",
        "maintenance": false,
        "trashbin_retention_obligation": "360, 360",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "ratelimit.protection.enabled": false,
        "auth.bruteforce.protection.enabled": false,
        "loglevel": 2,
        "app_install_overwrite": [
            "mailnotifier",
            "file_upload_notification"
        ],
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        }
    }

Apps

The output of occ app:list (if possible).

Enabled:

• activity: 6.0.0
• admin_audit: 1.23.0
• app_api: 33.0.0
• bruteforcesettings: 6.0.0
• calendar: 6.4.1
• cloud_federation_api: 1.17.0
• comments: 1.23.0
• contactsinteraction: 1.14.1
• dashboard: 7.13.0
• dav: 1.36.0
• federatedfilesharing: 1.23.0
• federation: 1.23.0
• files: 2.5.0
• files_automatedtagging: 4.0.0
• files_downloadlimit: 5.1.0
• files_pdfviewer: 6.0.0
• files_reminders: 1.6.0
• files_sharing: 1.25.2
• files_trashbin: 1.23.0
• files_versions: 1.26.0
• flow_notifications: 4.0.0
• groupfolders: 21.0.7
• impersonate: 4.0.0
• integration_documenso: 2.1.0
• logreader: 6.0.0
• lookup_server_connector: 1.21.0
• notifications: 6.0.0
• oauth2: 1.21.0
• otpmanager: 1.1.5
• photos: 6.0.0
• privacy: 5.0.0
• profile: 1.2.0
• provisioning_api: 1.23.0
• recommendations: 6.0.0
• related_resources: 4.0.0
• serverinfo: 5.0.0
• settings: 1.16.0
• sharebymail: 1.23.0
• support: 5.0.0
• survey_client: 5.0.0
• systemtags: 1.23.0
• text: 7.0.1
• theming: 2.8.0
• twofactor_backupcodes: 1.22.0
• twofactor_totp: 15.0.0
• user_saml: 8.0.1
• user_status: 1.13.0
• viewer: 6.0.0
• webhook_listeners: 1.5.0
• workflowengine: 2.15.0

Tips for increasing the likelihood of a response

• Use the preformatted text formatting option in the editor for all log entries and configuration output.
• If screenshots are useful, feel free to include them.
  • If possible, also include key error output in text form so it can be searched for.
• Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.